First class service from this company and purchase arrived within 2 days. Received discount on first order, which was really appreciated. So impressed, I emailed them to say how happy I was with every... Leggi di più
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Scopri cosa dicono le persone
Once again I am more than happy to share my first class service when purchasing goods from A Farley. You are guaranteed the same top quality items and excellent service whether you are purchasing fr... Leggi di più
L'azienda ha risposto
tried to ring Farleys .. no response . they charged for an of stock item , then asked if i wanted another item . i said no , but they have still not refunded me .. they are withholding my money which... Leggi di più
Prices are very reasonable, postage was quick and customer service was good. Have used this family run company twice and will do so again
Dettagli dell'azienda
- Negozio di abbigliamento e attrezzature outdoor
- anche in
- Negozio di abbigliamento
- Negozio di abbigliamento donna
- Negozio di abbigliamento uomo
- Negozio di scarpe
- Negozio di stivali
Scritti dall'azienda
Free delivery over £100 and 90 day returns on all products. We offer a fabulous range of country clothing & footwear available to buy online as well as in-store. We are stockists of leading country brands including Ariat, Barbour, Dubarry, Le Chameau, RM Williams, Harkila and Barker Shoes.
Informazioni di contatto
77 Harborough Road, Kibworth, LE8 0RF, Leicestershire, Regno Unito
- support@afarley.co.uk
- afarleycountryattire.co.uk
4,3
Eccellente
2K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 92% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Query answered and sorted swiftly.
Have been ordering from A Farley Country Attire for three years now. It’s the first time I’ve communicated and on this occasion with Livvy. She’s really great and sorted my query swiftly. Really happy and I look forward to receiving my order soon. Thank you so much Livvy.
20 aprile 2026
Non scritta su invito
Risposta di A Farley Country Attire
Thank you so much for your continued support over the past three years — it really does mean a lot to us! We’re so pleased to hear that Livvy was able to assist you quickly and make your first experience with our customer service a positive one. I’ll be sure to pass your lovely feedback on to her 😊
We hope you love your order when it arrives, and we look forward to helping you again in the future!
Kind regards,
A Farley Country Attire 😊
Professional competent service
Hi,
I felt I had to complement Livvy and her manager who’s name I don’t have on their correspondence to me regarding an issue concerning extra payments VAT on my original order.
This issue was not their fault but it was due to import duty from uk to Ireland which was an added extra cost to my order.
Farley Co are a very reputable professional group with super quality goods at very good price structure.
Livvy is a very added asset to the Farley business she has got what it takes to solve one’s problems.
I want to thank all concerned in dealing with my issue, and wish them the very best of business going forward.
Ger Boyle Ireland
20 aprile 2026
Non scritta su invito
Risposta di A Farley Country Attire
Thank you so much for taking the time to leave such a kind and thoughtful review — it really does mean a lot to us.
I’m so pleased to hear that Livvy was able to support you and help resolve the situation regarding the additional VAT and import duty charges.
I’ll be sure to pass your lovely comments on to Livvy — I know they will both really appreciate your feedback. It’s always so rewarding for the team to hear when they’ve made a positive difference.
Thank you again for your support and kind words about our products and service — we truly value it and hope to assist you again in the future!
Kind regards,
A Farley Country Attire 😊
Awful customer experience, never again.
The (£300) birthday present order took 3 weeks to arrive having being told in writing that it would be 3 business days. There is no phone number to call and they either ignore email requests to sort things out or try to fob you off.
Avoid at all costs.
23 febbraio 2026
Non scritta su invito
Risposta di A Farley Country Attire
Thank you for taking the time to leave your review.
We’ve looked into this carefully but unfortunately we’re unable to locate any orders under the username details provided.
To allow us to investigate this properly and resolve it as a priority, please could you contact our Customer Service Manager, Emmie, directly on emmie@afarley.co.uk with your order number or the email address used at checkout. She will be more than happy to look into this for you and get everything sorted as quickly as possible.
We do take all feedback seriously and would really welcome the opportunity to review this for you once we have the correct order details.
Kind regards,
A Farley Country Attire. 😊
Very helpful CS
Although the boots I wanted and ordered weren’t going to arrive by the time I needed them, the Customer service team were very helpful. Unfortunately a refund was required this time, but I’m sure my next visit to their shop will result in a good sale. Thank you for your time and help
6 marzo 2026
Non scritta su invito
Risposta di A Farley Country Attire
Thank you for your kind review! We’re really pleased to hear that our customer service team were able to help, even though the boots couldn’t arrive in time for when you needed them. We completely understand how important timing can be, and we’re glad we could assist with the refund smoothly.
We hope to see you again soon, whether online or in-store — and we’ll do our very best to make sure your next visit results in the perfect purchase 😊
Kind regards,
A Farley Country Attire.
Spot on!
How refreshing to deal with an efficient family run company.. great people and great products!..thank you
26 febbraio 2026
Non scritta su invito
Risposta di A Farley Country Attire
Thank you so much for your kind words! It truly means the world to us to hear that you’ve had such a positive experience. 😊
Being a small family-run business, we genuinely care about every order and every customer, so feedback like this really makes our day. We’re so pleased you’re happy with both our team and our products!
We hope to see you again soon.
Kind regards,
A Farley Country Attire 😊
Great service from Emmie
First class service again from Emmie, the customer service lady. Fast and same day reply. Pleasure to deal with.
18 febbraio 2026
Non scritta su invito
Risposta di A Farley Country Attire
Thank you so much for your lovely review!
We’re so pleased to hear you received first class service and a fast same-day reply — that’s exactly what we always aim for! It’s an absolute pleasure to help, and feedback like this really means a lot.
Thank you again for taking the time to leave such kind words 😊
Kind regards,
A Farley Country Attire.
Great customer service
Great customer service. Quality stuff. Will be returning to shop from A Farley Country.
13 gennaio 2026
Non scritta su invito
Risposta di A Farley Country Attire
Thank you so much for your lovely review! We’re thrilled to hear you were happy with our customer service and the quality of our products. It means a lot to us, and we can’t wait to welcome you back again soon 😊
Kind regards,
A Farley Country Attire.
Shocking Service.
I have never and it is still the case, that I haven't recieved a delivery date. The only communication (of any kind) I have recieved is the original order with a order number on and no further details. I have tried several times to use their automated service to cancel my order but instructed that orders can only be cancelled by telephone (0116 4105440). When I have telephoned the service says they no longer take telephone calls and to use the automated service. I frustratingly will have to wait a few days more and cancel the payment made to the bank. In my opinion I have been treated shockingly and this shouldn't be acceptable.
2 febbraio 2026
Non scritta su invito
Risposta di A Farley Country Attire
Thank you for your feedback.
I’m really sorry to hear about your experience and for the frustration this has caused. Our Customer Service Manager, Emmie, has been in touch with you directly to help resolve this for you. Please could you kindly get back to her so we can get this sorted as quickly as possible.
Kind regards,
A Farley Country Attire. 🙂
Amazing company and brilliant customer…
Amazing company and brilliant customer service by Freya
30 gennaio 2026
Non scritta su invito
Risposta di A Farley Country Attire
Thank you so much for your kind words! We’re absolutely delighted to hear you had such a great experience and that Freya was able to look after you so well — we’ll be sure to pass this on to her. Your support really does mean a lot to us 😊
Kind regards,
A Farley Country Attire. 🙂
A Farley Country Attire
This is my second purchase with A Farley in as many weeks.
Excellent high quality product shoes as described,very competitively priced and promptly delivered.
Once again excellent helpful attentive personal service.
The delivery carrier had initial difficulty with my address but a quick message to A Farley and the young lady resolved the issue quickly and delivery made quickly.
Thank you to Freya at Farley.
I would have no hesitation in recommending this company and look forward to making future purchases with absolute confidence.
29 gennaio 2026
Non scritta su invito
Risposta di A Farley Country Attire
Thank you so much for taking the time to leave such a detailed and thoughtful review. We’re absolutely delighted to hear that this was your second purchase with us in such a short space of time and that you were pleased with the quality, pricing and prompt delivery of your shoes.
We’re especially pleased to hear that Freya was able to resolve the delivery issue quickly for you — we’ll be sure to pass on your kind words to her. Providing helpful, attentive and personal service is something we really pride ourselves on, so feedback like this means a great deal to us.
Thank you again for your recommendation and continued support — we look forward to helping you again in the future 😊
Kind regards,
A Farley Country Attire. 🙂
This was the ultimate online shopping…
This was the ultimate online shopping experience,the communication between customer support and customer is second to none! Order was shipped quickly and rectifying an incorrect order was even quicker. Such a smooth and hassle free experiance and actually making you feel like a valued customer going over and beyond to keep me happy!! I will for sure be returning to shop here! 5 star treatment for sure! Big shout out to “Livvy” at customer support she’s a star!!
28 gennaio 2026
Non scritta su invito
Risposta di A Farley Country Attire
Thank you so much for taking the time to leave such a wonderful review! 🌟
We’re absolutely delighted to hear that you had such a positive experience and that our customer support made everything smooth and hassle-free for you. Making our customers feel genuinely valued is something we truly pride ourselves on, so it means a lot to hear that this came across.
I’ll be sure to pass on your lovely feedback to Livvy — she’ll be thrilled to hear your kind words! Thank you again for your support, and we very much look forward to welcoming you back again soon 😊
Kind regards,
A Farley Country Attire.
I just want to say that I have had a…
I just want to say that I have had a FANTASTIC experience with Freya and your company in general and it’s such a pleasure to be able to deal with such helpful, understanding and accommodating people!
I am overjoyed to realise that British companies like you still exist and I hope you move from strength to strength.
26 gennaio 2026
Non scritta su invito
Risposta di A Farley Country Attire
Thank you so much for taking the time to share such kind feedback — it really means the world to us. We’re absolutely delighted to hear that you had such a fantastic experience with Freya, and I’ll be sure to pass your lovely comments on to her as well 😊
As a small, family-run British business, feedback like this genuinely means everything to us, and we’re so grateful for your support and encouragement. We truly appreciate you choosing to shop with us and wish you all the very best.
Kind regards,
A Farley Country Attire. 😊
This is my second time of ordering from…
This is my second time of ordering from A Farley. I had an issue of a sizing on a pair of Ariat Boots. Spoke to Livvy who went the extra mile to resolve the problem with outstanding product knowledge and practical options. An efficient swap was organised by Livvy on behalf of A Farley. Really grateful for the help, and based on this service will for sure use this company again.
18 dicembre 2025
Non scritta su invito
Risposta di A Farley Country Attire
Thank you so much for taking the time to leave such a lovely review!
We’re really pleased to hear that Livvy was able to help resolve the sizing issue for you and get everything sorted smoothly. She has fantastic product knowledge and always goes the extra mile, so your kind words will mean a lot to her.
We truly appreciate your continued support and are so glad to hear you’ll be shopping with us again. If you ever need any help in the future, please don’t hesitate to get in touch.
Kind regards,
A Farley Country Attire. 😊
Great company
Great company to deal with. Fast and efficient communication and solved my query about Jersey deliveries super quick.
Great product range too!
21 gennaio 2026
Non scritta su invito
Risposta di A Farley Country Attire
Thank you so much for taking the time to leave such a lovely review! We’re really pleased to hear that your query about Jersey deliveries was resolved quickly and that you found our communication helpful. It’s also great to know you’re enjoying our product range – that really means a lot to us.
Kind regards,
A Farley Country Attire. 🙂
Order never delivered and the worst customer service I've ever experienced
I purchased some items (in the £000s) from this company before the new year, and I would have paid for the quickest of their three shipping options, but when it came to check-out only their slowest delivery option (7 working days) was available. It turns out even that window was over-ambitious for them. It's now 15 business days since ordering (over 22 actual days) and it appears that they haven't even shipped the order. I've tried to email customer support to ask them what is happening, and after being fobbed off the first time, subsequent emails are just being ignored. Their chatbot is useless and they have disconnected their phone line. Not exactly the "exemplary levels of customer service" they claim to pride themselves on. I can't even get a point of contact to ask for a refund. A quick search of their accounts on Companies House tells the story of the direction they are going. I'll be claiming my money back. Avoid.
21 gennaio 2026
Non scritta su invito
Risposta di A Farley Country Attire
Thank you for taking the time to leave your review.
We’ve looked into this carefully but unfortunately we’re unable to locate any orders under the username details provided.
To allow us to investigate this properly and resolve it as a priority, please could you contact our Customer Service Manager, Emmie, directly on emmie@afarley.co.uk with your order number or the email address used at checkout. She will be more than happy to look into this for you and get everything sorted as quickly as possible.
We do take all feedback seriously and would really welcome the opportunity to review this for you once we have the correct order details.
Kind regards,
A Farley Country Attire. 😊
Livvy provided brilliant Customer…
Livvy provided brilliant Customer service, very helpful and friendly! I had a question around delivery and in less than an hour my query was resolved and my delivery was shipped. Thankyou Livvy
19 gennaio 2026
Non scritta su invito
Risposta di A Farley Country Attire
Thank you so much for taking the time to leave such a lovely review! We’re absolutely delighted to hear that Livvy was able to help so quickly and get everything sorted for you — she’ll be thrilled to read this. Providing friendly, efficient service is exactly what we strive for, so it really means a lot to us 😊
Kind regards,
A Farley Country Attire
Purchased a Vessel cleaning brush
Purchased a Vessel cleaning brush, must thank Livvy Elliot for the wonderful service and help provided .. would definitely use A Farley again …
Many thanks.
19 gennaio 2026
Non scritta su invito
Risposta di A Farley Country Attire
Thank you so much for your kind words and for taking the time to leave a review. We’re delighted to hear you’re happy with your Vessel cleaning brush, and we’ll be sure to pass your lovely feedback on to Livvy — she’ll be thrilled to hear it!
We really appreciate your support and look forward to welcoming you back to A Farley again in the future.
Kind regards,
A Farley Country Attire 🙂
Avoid if you want a quick delivery
Ordered socks well before Christmas as a gift and I still don’t have them despite chasing several times and false promises and now they have closed their phone lines! Avoid this company if you want your order any time soon!
19 gennaio 2026
Non scritta su invito
Risposta di A Farley Country Attire
Thank you for your feedback.
I’m really sorry for the frustration caused. Our customer service manager Emmie has been in touch with you directly via email to look into this and help resolve the issue as quickly as possible.
Kind regards,
A Farley Country Attire.
Never received my item which I ordered
Never received my item which I ordered. The company have disabled there phone lines so they don't have to speak to you.
They don't respond to emails, I have sent 3 over the last 18-20 days !
This crowd quite clearly want you money, but don't want to deal with any issues or problems that arise (SCAM ), or maybe it's just run by John Wayne's relatives!!!! 🤠🤠🤠
Save you time and money and use other supplies !!
If you hadn't made it impossible to speak to anyone, by disabling your phone lines, and blanking emails this issue might of got resolved without having to put a bad review
2 gennaio 2026
Non scritta su invito
Risposta di A Farley Country Attire
Thank you for taking the time to leave your review.
We’re genuinely very sorry for the inconvenience caused — unfortunately, this order was lost by Royal Mail, which we completely understand is frustrating, even though it was outside of our control. Please accept our sincere apologies for the experience this has caused, however we are glad to see that you have now received your order.
Emmie, our Customer Service Manager, has already been in touch to help resolve this for you. If you could kindly get back to her, that would be greatly appreciated so she can ensure everything is fully sorted for you as quickly as possible 😊
Kind regards,
A Farley Country Attire.
I brought a pair of lovely boots from…
I brought a pair of lovely boots from this company and unfortunately there was a fault with them.. customer service was amazing I dealt with a lovely girl called Livvy Elliot who was very professional and very quicky dealing with the problem and I would really recommend this fantastic company. Thank you so much
13 gennaio 2026
Non scritta su invito
Risposta di A Farley Country Attire
Thank you so much for taking the time to leave such a kind review.
We’re really sorry to hear there was an issue with the boots, but we’re so pleased that Livvy was able to get this resolved for you quickly and professionally. I’ll be sure to pass on your lovely feedback to her — she’ll be thrilled. Thank you again for your recommendation and support, it truly means a lot to us. 😊
Kind regards,
A Farley Country Attire.
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