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Valutata 5 stelle su 5

First class service from this company and purchase arrived within 2 days. Received discount on first order, which was really appreciated. So impressed, I emailed them to say how happy I was with every... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After changing my mind on the boots I wanted.. the return, refund & exchange was very easy and quick.. communication is 100%, I am already loving the new boots "Ariat GroundRancher" almost too good to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Once again I am more than happy to share my first class service when purchasing goods from A Farley. You are guaranteed the same top quality items and excellent service whether you are purchasing fr... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

tried to ring Farleys .. no response . they charged for an of stock item , then asked if i wanted another item . i said no , but they have still not refunded me .. they are withholding my money which... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. anche in
  3. Negozio di abbigliamento
  4. Negozio di abbigliamento donna
  5. Negozio di abbigliamento uomo
  6. Negozio di scarpe
  7. Negozio di stivali

Scritti dall'azienda

Free delivery over £100 and 90 day returns on all products. We offer a fabulous range of country clothing & footwear available to buy online as well as in-store. We are stockists of leading country brands including Ariat, Barbour, Dubarry, Le Chameau, RM Williams, Harkila and Barker Shoes.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 95% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(2357)

185 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The place to buy

The place to buy! Great value, good customer service, quick dispatch and delivery! Whats not to like

10 ottobre 2025
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Risposta di A Farley Country Attire

Thank you so much for your lovely review! We’re really pleased to hear you were happy with the value, service, and quick delivery — that’s exactly what we aim for. We truly appreciate your support and hope to welcome you back again soon!

Kind regards,
A Farley Country Attire.

Valutata 5 stelle su 5

Thank you Livvy Elliot from A Farley…

Thank you Livvy Elliot from A Farley for sorting out my delivery of order and resting my mind. You were efficient and also respectful for my confusion of the delivery date. This means a lot to me and other customers you must deal with as makes more people want to shop with A Farley even if delays are coming as knowing customer service will sort out without delay as many companies out there do not give the same service as you guys and dolls. Thank you again!!

14 gennaio 2026
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Risposta di A Farley Country Attire

Thank you so much for taking the time to leave such a kind and thoughtful review 😊

We’re absolutely delighted to hear that Livvy was able to help resolve your delivery and put your mind at ease. We’ll be sure to pass on your lovely feedback to her — she’ll be so pleased to hear it. Providing clear, respectful and supportive customer service is incredibly important to us, especially when delays happen, so it really means a lot to know this made a difference for you.

Thank you again for your understanding and continued support — it truly is appreciated 😊

Kind regards,
A Farley Country Attire.

Valutata 5 stelle su 5

Product return

I had an enquiry recently that was handled by Livvy Elliot. This dealt with extremely professionally and with a highly satisfactory outcome. Great company and staff.

12 gennaio 2026
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Risposta di A Farley Country Attire

Thank you very much for taking the time to leave this lovely feedback 😊

We’re so pleased to hear that Livvy handled your return enquiry professionally and that you were happy with the outcome. Your kind words mean a great deal to both Livvy and the wider team, and feedback like this really does encourage us to keep delivering the best service we can.

Thank you again for your support

Kind regards,
A Farley Country Attire.

Valutata 5 stelle su 5

Excellent service

Excellent service. Ordered new wellies and arrived the next day. So fast, excellent packing and great boots. And an additional discount at lurchaee point. Highly recommend. Thank you

9 gennaio 2026
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Risposta di A Farley Country Attire

Thank you so much for taking the time to leave such a lovely review 😊
We’re really pleased to hear your wellies arrived so quickly and that you’re happy with the boots, packaging, and the extra discount too. Your recommendation truly means a lot to us.

Kind regards,
A Farley Country Attire 🙂

Valutata 5 stelle su 5

Proactive and professional customer…

Proactive and professional customer service backing up a terrific offering

13 gennaio 2026
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Risposta di A Farley Country Attire

Thank you very much for your kind words 😊
We’re really pleased to hear you found our customer service proactive and professional — that’s exactly what we aim for. Your feedback truly means a lot to the whole team.

Kind regards,
A Farley Country Attire 🙂

Valutata 5 stelle su 5

Ordering was simple

Ordering was simple, great price and arrived well packaged within 48 hours - perfect all round!

13 gennaio 2026
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Risposta di A Farley Country Attire

Thank you so much for your lovely review 😊

We’re really pleased to hear that ordering was simple, the price was right, and your order arrived quickly and well packaged. Feedback like this means a lot to the whole team — thank you for choosing to shop with us 😊

Kind regards,
A Farley Country Attire.

Valutata 5 stelle su 5

Meyer mid grey Chicago trousers

Ordered Meyer trousers on Thursday 11pm, trousers arrived Saturday before midday by Royal Mail. Easy to order, quick service, very happy, many thanks

8 gennaio 2026
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Risposta di A Farley Country Attire

Thank you very much for your great review 😊

We’re so pleased to hear you’re happy with your Meyer trousers and that they arrived quickly with Royal Mail. It’s lovely to know you found the ordering process easy and the service quick — we really appreciate you taking the time to share your experience. Many thanks for shopping with us 😊

Kind regards,
A Farley Country Attire.

Valutata 5 stelle su 5

From ordering to delivery

From ordering to delivery, everything was excellent. The order was picked up and shipped the same day, and I received the product within 24 hours. Worthy of 5 stars.

9 gennaio 2026
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Risposta di A Farley Country Attire

Thank you so much for your fantastic 5-star review 😊

We’re delighted to hear that everything from ordering to delivery was excellent and that your order was picked, shipped, and delivered so quickly. Feedback like this really means a lot to the whole team — thank you for taking the time to share it.

Kind regards,
A Farley Country Attire.

Valutata 5 stelle su 5

Excellent customer experience

Had an excellent customer experience. Purchased shoes pre- Christmas. Easy process, great selection and prompt delivery. Unfortunately shoes didn't fit so I've now arranged an exchange for an alternative size. Customer support team were lovely, helpful and very efficient. Overall I'm v happy with service, will definitely be back and would recommend to a friend. Thank you.

12 gennaio 2026
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Risposta di A Farley Country Attire

Thank you so much for your lovely review 😊

We’re really pleased to hear you had such a positive experience, from ordering through to arranging your exchange. It’s great to know you found the process easy, the delivery prompt, and that our customer support team were helpful and efficient in getting everything sorted for you.

Thank you for your recommendation — we truly appreciate it and look forward to welcoming you back again soon.

Kind regards,
A Farley Country Attire.

Valutata 1 stelle su 5

Vessel golf bag

On the 12th December I ordered and paid for a vessel golf bag for my sons birthday on 22nd December , on the day of his birthday the bag had not been delivered so I rang the company to find out what had happened as I had not received it they informed me over the phone that I would receive on the Wednesday Christmas Eve ok not a problem I thought, so we gave my son what we bought him for Christmas for his birthday and visa versa. Come Christmas Eve still hadn’t received the golf bag so I rang again only to be informed that they would ring me back,they didn’t ring but sent me an email which I didn’t pick up till late afternoon to be informed they were out of stock and awaiting a delivery, so this eleventh hour response was far to late to get him a replacement or present for Christmas.So why tell that they had sent it and I would receive it at the latest Christmas Eve. I’ve read all the reviews about this family run business and how professional and how happy customers are I can only beg to differ on the lack of professionalism and lack of communication on even letting me pay for the golf bag when they obviously were out of stock so I urge any one wanting to use this company not too touch them with a barge poll and that I’m still awaiting a refund and apology from this unprofessional of companies

12 dicembre 2025
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Risposta di A Farley Country Attire

Thank you for your review.

I am sincerely sorry for the issues you experienced and the frustration this caused, particularly around such an important occasion. Our customer service manager Emmie has been in touch with you directly to discuss this further and would really appreciate you getting back to her so she can help resolve this for you.

Kind regards,
A Farley Country Attire. 🙂

Valutata 5 stelle su 5

Excellent

Excellent, ordered new wellies came next day. Will definitely order again 5+stars

6 gennaio 2026
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Risposta di A Farley Country Attire

Thank you so much for your excellent review.

We’re really pleased to hear your new wellies arrived next day and that you were happy with the service. We look forward to welcoming you back again.

Kind regards,
A Farley Country Attire. 🙂

Valutata 5 stelle su 5

Spoke to Livi having previously…

Spoke to Livi having previously requested a returns label which never came. She sent instantly.

9 gennaio 2026
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Risposta di A Farley Country Attire

Thank you for your feedback 😊

We’re glad Livvy was able to get the returns label sent over straight away and get this sorted for you promptly. We’ll be sure to pass on your kind words 👍

Kind regards,
A Farley Country Attire. 🙂

Valutata 5 stelle su 5

Ordered on the Wednesday and my item…

Ordered on the Wednesday and my item was delivered on the Thursday. Very efficient and kept in contract all the way through to delivery. 5 star

7 gennaio 2026
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Risposta di A Farley Country Attire

Thank you so much for your 5-star review 😊

We’re delighted to hear your order arrived so quickly and that you felt kept in contact throughout the process. It’s great to know you found the service efficient 👍

Kind regards,
A Farley Country Attire. 🙂

Valutata 5 stelle su 5

A trouble free ordering experience

A trouble free ordering experience. Ordered some Ariat boots from these guys (as good a price as I could find anywhere). The boots were delivered very quickly with good communication throughout and no issues. The boots are as expected (and fit,thankfully) so no need for further help or support.

6 gennaio 2026
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Risposta di A Farley Country Attire

Thank you so much for taking the time to leave such a detailed review 😊

We’re really pleased to hear everything went smoothly, from ordering to delivery, and that the Ariat boots arrived quickly, fit well, and were exactly what you were hoping for. It’s great to know our communication throughout made the experience trouble-free too 👍

Kind regards,
A Farley Country Attire. 🙂

Valutata 5 stelle su 5

Fantastic service👍👍 kept up to speed…

Fantastic service👍👍 kept up to speed with emails about packing and delivery date. Delivered on due date. Fantastic service

8 gennaio 2026
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Risposta di A Farley Country Attire

Thank you so much for your lovely feedback 😊
We’re really pleased to hear you were kept up to speed and that everything arrived on time. Your kind words truly mean a lot to our team 👍

Kind regards,
A Farley Country Attire. 🙂

Valutata 1 stelle su 5

Failed to deliver the ordered product

I ordered a pair of Crispi Hunter GTX boots on 19 November. After hearing nothing for several weeks, I followed up with a phone call and was told they would be shipped shortly. After several additional calls, I was assured the boots would arrive before Christmas.

The boots never arrived, and I was forced to cancel the order. I am still waiting for a refund. It has now been seven weeks since I placed the order, and I was not kept informed at any stage. Any updates I received required me to follow up by phone, and the information provided was consistently inaccurate.

6 gennaio 2026
Non scritta su invito
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Risposta di A Farley Country Attire

Thank you for your review. We’re very sorry to hear about your experience.

Our Customer Service Manager, Emmie, has been in touch with you directly and would really appreciate you getting back to her so she can resolve this for you as quickly as possible.

Kind regards,
A Farley Country Attire.

Valutata 1 stelle su 5

Terrible service

Terrible service. They completely failed in every aspect.
I placed two orders just after Christmas. The first order was required for a forthcoming holiday. I spoke with their team on 3 separate dates to confirm the delivery date and was told each time that it would be delivered on the agreed date. I offered to pay to upgrade to next day delivery and they told me that I wouldn't need to.
Come the agreed day of delivery and....(drum roll) no delivery. Rang them and they then go and check and find that the order hadn't been dispatched.

The second order was for a pair of Tricker boots and some shoe cream. I paid extra for next day delivery. I received the boots in good time, but the incorrect colour and style were sent. The shoe cream has yet to arrive.

Hopelessly incompetent and now I have to wait for my money to be refunded. I'll spend my £500 elsewhere, hopefully with a retailer that will not repeatedly fail to deliver on their promises, that will deliver all of what I ordered and will deliver the correct items.

7 gennaio 2026
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Risposta di A Farley Country Attire

Thank you for taking the time to leave your feedback.

I am very sorry for the experience you have described. Our customer service manager Emmie has been in touch with you directly to discuss this further and help get this resolved, and I would really appreciate it if you could get back to her when you’re able.

Kind regards,
A Farley Country Attire 🙂

Valutata 1 stelle su 5

drop shipping ?

I ordered a pair of deck shoes from Farley Country Attire and was informed shortly after that they were out of stock but would be arriving very soon. After several weeks with no update, I followed up and was then told the stock still hadn’t arrived but would be in the following week. Unfortunately, this also turned out not to be true.

In total, it took six weeks from placing the order before I eventually had to cancel it, having received no accurate information about when (or if) the product would actually be available. Very disappointing experience due to poor communication and unreliable stock updates.

12 ottobre 2025
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Risposta di A Farley Country Attire

Thank you for taking the time to leave your feedback.

Unfortunately, we’re unable to locate an order linked to the details shown here. To allow us to look into this properly for you, please could you get in touch directly with our Customer Service Manager, Emmie, at emmie@afarley.co.uk. She’ll be more than happy to investigate this further and assist you.

We look forward to hearing from you and helping to clarify the situation.

Kind regards,
A Farley Country Attire.

Valutata 1 stelle su 5

I have placed an order online on…

I have placed an order online on December 20th. I have emailed several times as my order tracking is showing ‘ not dispatched’.
I have called,I gave up after 10 minutes. Been on the live chat. 3 times talking to the bot. How can I get customer service to either email or respond?
How very disappointing.

2 gennaio 2026
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Risposta di A Farley Country Attire

Thank you for your review. We’re very sorry to hear about your experience. We can see that your order is still within the delivery timeframe quoted at checkout and is currently on track to be with you by then.

Our Customer Service Manager, Emmie, has been in touch with you directly and would really appreciate you getting back to her so she can resolve this for you as quickly as possible.

Kind regards,
A Farley Country Attire.

Valutata 5 stelle su 5

Issue Resolved – Support Team Was Helpful and Responsive

Hello,

Thank you for your support and for taking the time to resolve my issue.
I appreciate your help and the effort you made to sort everything out.

As discussed, I have now updated my review to reflect that the problem has been resolved and that your team was helpful throughout the process.

Thank you again for your assistance.

Kind regards,

3 dicembre 2025
Non scritta su invito
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Risposta di A Farley Country Attire

Thank you very much for your review.

I’m pleased to hear that the issue has now been resolved and that you felt supported throughout. Your feedback is valued and helps us continue to improve the service we provide.

Thank you again for your patience and understanding. If there is anything further we can help with in the future, please don’t hesitate to get in touch.

Kind regards,
A Farley Country Attire

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