Right the company and their staff are very helpful kind respectfully as to all enquiries not judgemental straight answers. No going around the houses to give a simple answer. Having had a problem my... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Right the company and their staff are very helpful kind respectfully as to all enquiries not judgemental straight answers. No going around the houses to give a simple answer. Having had a problem my... Leggi di più
L'azienda ha risposto
Very professional and efficient service. It was a pleasure working with Emma. She responded quickly, kept me updated throughout the process, and delivered excellent results in a short time. I’m really... Leggi di più
L'azienda ha risposto
Amy-Lea took the time to talk me through my options today after a delay with my vehicle from the dealership due to an unpredictable situation. She was kind and empathetic, calm and thorough and explai... Leggi di più
L'azienda ha risposto
Needed a change of direct debit date as i set it up wrong on my initial application. Chloe was fantastic, sorted quickly and with no issues, explained everything brilliantly. Thanks Chloe
Advantage Finance is a motor finance company and lender, that has specialised in building finance for humans, by humans since 1999. Putting customer stories ahead of scores, we finance cars, vans, motorbikes, caravans and electric vehicles.
Grimsby, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 53% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Spoke to Rachel Baker-Morton today, and it's always a pleasure to speak to the Advantage team. Even when things aren't quite right with personal finances, they are always happy to help and accommodate where possible.
Their customer services are absolutely spot on; they are well-seasoned and compassionate. It's a big deal when it comes to supplying and supporting customers, where the majority of companies fall flat at being basic humans.
Highly recommend them to anyone looking at personal finance.
Thank you :)
Luke was absolutely brilliant on the phone very professional and talked me through what I needed to do top man
Ellie c was super fantastic on the phone this morning working with advantage Finance is a breeze very helpful and a really good finance company the best I have used
Struggled to pay one month and Amy leah from advantage finance sorted it so I could spread the cost . She did not judge.. reassured me and was so pleasant. Thank you
Absolute lovely lady explained every thing very simply . Made a boring process of form filling very enjoyable in fact could of chatted for ages more 😂
Having understanding staff makes all the difference to customers, especially when fallen on hard times.
Very understanding agent and was easy to communicate with thank you.
Really helpful and understanding
Your customer service was brilliant as always and so understanding and has made me feel so much at ease and less stressed thank you for today you dont understand how its has helped me mentally so thank you so much
Cadey was well I can only say magnificent. Listened to every word I said.re assured me. If I ever start a company she would be my first recruit.
Spoke to Danny and he was able to sort some admin really quickly allowing customer to collect the car without delay
I made a desperate call this morning regarding payments, due to an unforeseen circumstance I am unable to make this months payment, I explained this to the advisor and she was fantastic, did everything she could to help, and sent me links for extra support, I got off the phone and felt a weight had lifted, im so grateful
Person i dealt with did everything to make sure he could help me and understand my mental health needs
Hollie was absolutely fantastic to deal with.
After weeks of uncertainty and trying to resolve matters between my insurer and finance company, Hollie was the first person who took the time to clearly explain everything and genuinely help.
She confirmed the payment had been received, explained my remaining balance, arranged for a statement to be sent, placed my account on hold while everything is finalised, and proactively sent me an income and expenditure form after recognising the financial impact this situation has had.
She was friendly, patient, empathetic and professional throughout the call. She made what had been a very stressful situation much easier to understand and I came away feeling reassured for the first time during this process.
She is a real credit to Advantage Finance and I hope this feedback is passed on to her.
Katie was very polite and helpful, helped me sort my query out quickly, great customer service, Thank you :)
Good understanding and shown a degree of companion towards unforseen circumstances , once again great help
These people talk about support and offer none.
I've been a good customer paying on time for years. First call where I mention needing a payment break they bring up repossession. Worst is they seem to see themselves as a support line but didn't actually respond with an email confirming actions from the call.
Once we are done I'll be off

Risposta di Advantage Finance
Had a panic as didn't realise when looking for a vehicle somewhere else used the same company
Spoke a lovely lady who confirmed everything and that my account with them was all good to go and up and running and to now finally enjoy the car
Pleasent to talk to and appreciate the assistance as now can get my youngest daughter to her hospital counciling appointments and to a new part time job with out extra expense or worry very worth while expierence and company
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