Right the company and their staff are very helpful kind respectfully as to all enquiries not judgemental straight answers. No going around the houses to give a simple answer. Having had a problem my... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Amy-Lea took the time to talk me through my options today after a delay with my vehicle from the dealership due to an unpredictable situation. She was kind and empathetic, calm and thorough and explai... Leggi di più
I'm unsure where to start, but what I'll say is I'm over the moon with Jemma at Advantage. She went above and beyond during my refinancing and I can't thank her enough. I had an incident with my car,... Leggi di più
L'azienda ha risposto
I spoke with Elle C on the phone today and she was so helpful with my situation, she made me feel at ease as I have health issue, she was so nice and calm and made me feel that I could get the help... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Advantage Finance is a motor finance company and lender, that has specialised in building finance for humans, by humans since 1999. Putting customer stories ahead of scores, we finance cars, vans, motorbikes, caravans and electric vehicles.
Informazioni di contatto
Grimsby, Regno Unito
- info@advantage-finance.co.uk
- advantage-finance.co.uk
4,8
Eccellente
6K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 55% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Jenny was so helpful and so…
Jenny was so helpful and so understanding
she was so pleasant and calm and understood my problem and solved it in minutes
she was so kind ,polite and sweet spoken
20 luglio 2026
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Risposta di Advantage Finance
Thank you for taking the time to leave us a review.
We will ensure Jenny receives your kind words.
Kind regards,
Advantage Finance
Jemma has been amazing
Jemma has been amazing, from start to finish. Easy to reach and replied very quickly.
Thank you again you are a star
20 luglio 2026
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Risposta di Advantage Finance
Thank you for taking the time to share your experience. We will ensure Jemma receives your kind words.
Kind regards,
Advantage Finance
I PURCHASED A CAR THROUGH ADVANTAGE…
I PURCHASED A CAR THROUGH ADVANTAGE FINANCE . THE CAR HAD FAULTS WITHIN THE FIRST FEW MONTHS WHICH I HAD FIXED AS THE DEALER DIDNT WANT TO KNOW AND I FOUND OUT THROUGH THE AA THAT THE DEALER HAD CANCELLED MY FREE 3 MONTHS WARRANTY. I UPDATED THIS TO ADVANTAGE FINANCE BUT THEY WERE NOT INTERETSED IT WAS DOWN TO MYSELF TO CHASE IN WHICH I HAD NO LUCK .
THEN AFTER 7 MONTHS THE CAR HAS BIG ISSUES AND WILL NOT RUN. IT WILL COST THOUSANDS OF POUNDS TO FIX IN WHICH THE DEALER AND ADVANTAGE FINANCE BOTH REFUSE TO HELP .
TERRIBLE SERVICE AND OF NO HELP WHATSOEVER
18 giugno 2026
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Risposta di Advantage Finance
Hi,
We’re sorry to hear about your experience.
If you would like to discuss this further, please contact us on 01472 586325 or via Complaints@advantagefinance.co.uk
Kind regards,
Advantage Finance.
Sophie was very helpful and we sorted…
Sophie was very helpful and we sorted things out for me and credit too u firm top job 👍🏻👍🏻👍🏻
20 luglio 2026
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Risposta di Advantage Finance
Thank you for taking the time to share your experience. We will ensure Sophie receives your kind words.
Kind regards,
Advantage Finance
Dee was fantastic and very warm with…
Dee was fantastic and very warm with her approach and guidance.
I would like to speak with her during every call I make moving forward. She is jolly, kind and very informative. Thank you DEE!
17 luglio 2026
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Risposta di Advantage Finance
Thank you for taking the time to share your experience. We will ensure Dee receives your kind words.
Kind regards,
Advantage Finance
Very nice to talk to
15 luglio 2026
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Risposta di Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback—it’s great to hear that our team delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
Kind regards,
Advantage Finance
Khalid was extremely helpful and…
Khalid was extremely helpful and supportive! Much appreciated!!!!
17 luglio 2026
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Risposta di Advantage Finance
Thank you for taking the time to share your experience. We will ensure Khalid receives your kind words.
Kind regards,
Advantage Finance
Customer service and support
I would like to say a huge thank you to Victoria and the team for the excellent customer service I received recently. When my payment was late, they were very understanding and showed great empathy towards my situation.
Support like this never goes unnoticed, and I truly appreciate how helpful and kind they were throughout. It was an outstanding experience.
16 luglio 2026
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Risposta di Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback—it’s great to hear that Victoria and our team delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
We will be sure to pass on your kind words.
Kind regards,
Advantage Finance
Aaron was really nice and polite
Aaron was really nice and polite. Information was relevant and also congratulated me on my new job, this was the reason for the call due to change in payment dates.
16 luglio 2026
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Risposta di Advantage Finance
Congratulations on your new job!
Thank you for taking the time to share your experience. We will ensure Aaron receives your kind words.
Kind regards,
Advantage Finance
Collision adviser
Mandy who i spoke with today was a lovely polite lady , she spoke in a clear manor took time out to explain my options a credit to her team.
16 luglio 2026
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Risposta di Advantage Finance
Thank you for taking the time to share your experience. We will ensure Mandy receives your kind words.
Kind regards,
Advantage Finance
Prompt service great help
16 luglio 2026
Non scritta su invito
Risposta di Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback—it’s great to hear that our team delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
Kind regards,
Advantage Finance
Danny from Advantage
Danny from Advantage is always helpful and patient with me but on this occasion he has really saved the day and gone the extra mile to help a customer secure their dream car whilst removing any unnecessary stress. Truly an asset to the business.
15 luglio 2026
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Risposta di Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback—it’s great to hear that Danny delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
We will be sure to pass on your kind words to Danny.
Kind regards,
Advantage Finance
Excellent experience
I'm unsure where to start, but what I'll say is I'm over the moon with Jemma at Advantage. She went above and beyond during my refinancing and I can't thank her enough. I had an incident with my car, which was written off, but Jemma sorted out the paperwork and dealing with the new dealership. There was a few problems on the way (Through the insurance company), but this had no baring on Jemma and Advantage whatsoever. I've dealt with a fair few car finance companies but Jemma and Advantage have been excellent all round. Highly recommend, and thank you again!
15 luglio 2026
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Risposta di Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback—it’s great to hear that Jemma delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
We will be sure to pass on your kind words to Jemma.
Kind regards,
Advantage Finance
Second-time customer, just as impressed as the first!
This is my second time dealing with Advantage Finance, and I can’t fault them - from initial phone call, to the transfer of funds, the customer service is impeccable. You’re made to feel like an individual every step of the way, and there’s no pushy sales tactics, nor trying to upsell additional products etc. I would also mention on both occasions Jemma has been my main point of contact, and she’s an absolute star; she goes to great lengths to keep things moving, and is always chasing up paperwork etc from the dealers. She’s a credit to the company
15 luglio 2026
Non scritta su invito
Risposta di Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback—it’s great to hear that Jemma delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
We will be sure to pass on your kind words to Jemma.
Kind regards,
Advantage Finance
The lady I spoke to was very nice and…
The lady I spoke to was very nice and understood my mistake I done.. and she asked if I was doing and asked all the right question
15 luglio 2026
Non scritta su invito
Risposta di Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback—it’s great to hear that our team delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
Kind regards,
Advantage Finance
I spoke to Angela and she was very kind…
I spoke to Angela and she was very kind , lovely lady , she actually cared about my situation . Very nice experience today
15 luglio 2026
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Risposta di Advantage Finance
Thank you for taking the time to share your experience. We will ensure Angela receives your kind words.
Kind regards,
Advantage Finance
I was so scared to call after hiding my…
I was so scared to call after hiding my head in the sand for to long Vicky made it so easy her approach is fantastic and helped me sort another problem out feel so relieved and can not thank her enough
14 luglio 2026
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Risposta di Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
It’s great to hear that Vicky delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always great to know our colleagues' efforts are making a difference to our customers.
We will be sure to pass on your kind words to Vicky.
Kind regards,
Advantage Finance
Dee was very helpful and amazing on the…
Dee was very helpful and amazing on the phone. Gave my all my option in a way that I fully understood and could make the best decision. Honestly an amazing member of staff!!
14 luglio 2026
Non scritta su invito
Risposta di Advantage Finance
Thank you for taking the time to share your experience. We will ensure Dee receives your kind words.
Kind regards,
Advantage Finance
Very professional
Very professional, I was heard and appropriate advise was given. Thank you, Lizzie, you were very helpful and completely understanding of my circumstances. I am very grateful.
14 luglio 2026
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Risposta di Advantage Finance
Thank you for taking the time to share your experience. We will ensure Lizzie receives your kind words.
Kind regards,
Advantage Finance
The helpfulness of the agent i spoke to.
14 luglio 2026
Non scritta su invito
Risposta di Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback—it’s great to hear that our team delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
Kind regards,
Advantage Finance
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