we bought a Winncare Universal Amputee Sling With Optional Head Support costing £396.31 it took 3 months to arrive and when we received the item it was to big so we asked for an exchange for a smaller... Leggi di più
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Great company, extremely helpful in making sure I was ordering what I actually needed not what I thought I wanted. Fast replies to my emails. Delivery time was the next day from the time th... Leggi di più
I purchased an alternating air cushion for my wife's wheelchair. She has a grade 3 pressure sore at the base of her spine, and would normally have to stay in bed for all but an hour per day. The Alert... Leggi di più
Centrobed Nile Leg Lifter - Great product, simple to use and easy to fit. There was some doubt as to whether it would attach to the bed so measurements were taken and custom adapters made, followed by... Leggi di più
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Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
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refund policy
we bought a Winncare Universal Amputee Sling With Optional Head Support costing £396.31 it took 3 months to arrive and when we received the item it was to big so we asked for an exchange for a smaller 1 and was told it was delivered over 14 days ago so they can't exchange it. so we have lost £396.31 really bad company do not buy anything from them
I recently bought my first mobility aid…
I recently bought my first mobility aid from Adaptlife, and the experience was exceptional from start to finish. Their products may appear slightly more expensive on first glance than some competitors, but the quality, service, and care you receive are truly unmatched. If buying from other companies were to feel ordinary, purchasing from Adaptlife feels like checking into a five‑star luxury resort - everything is calm, organised, and thoughtfully handled. The communication was clear and supportive, and the delivery was absolutely faultless. What could have been a stressful and uncertain process became smooth, reassuring, and even enjoyable. Their product selection is outstanding, and the level of attention they gave felt so genuine. Adaptlife is worth every bit of the investment. I would highly recommend them to anyone looking for reliable, beautifully made mobility aids and a service that genuinely puts your comfort first.
Great company
Great company, extremely helpful in making sure I was ordering what I actually needed not what I thought I wanted.
Fast replies to my emails.
Delivery time was the next day from the time the order was actually ordered.
Would definitely recommend this company and I will definitely be using them again.
very good
consistent updates on delivery were provided, they even phoned to make sure that everything was ok with my order which I thought was very good of them
Fantastic company who went above and…
Fantastic company who went above and beyond for us to expedite our order to accommodate us! fantastic mattress too!
Fantastic experience
Dominique and the team are fantastic. Brilliant experience from start to finish. Would highly recommend
Excellent range of products.
Adapt life have a superb range of products, it was easy to find what we were looking for and we had a number of choices. We went for a positioning chair which was efficiently delivered with excellent follow up care. Highly recommended.
EXCELLENT SERVICE - SECA 677 EMR Wheelchair Scales
As a small family run Care Home, we previously purchased a Seca Model 665 some 20+ years ago. It finally gave up when the LCD screen only displayed half the numbers! After doing a quick online search we found Adaptlife as they were also family run and decided on the 677 Model as it had the handrail which is much safer. Although we have only had it a short time it is a big thumbs up with the staff and residents alike. The discount with Adaptlife was a bonus and delivery was quick and hassle free. All in all a great experience and I would definitely use them again and not hesitate in recommending them
False delivery times
I ordered a turning sheet from Adapt Life for a hospital discharge, and the experience has been unacceptable. Their website clearly states delivery within 3–7 working days, yet we have now been waiting an entire month. The order has been delayed twice, leaving a medically fit patient stuck in hospital for weeks longer than necessary.
This level of service is completely unreliable, especially for essential care equipment. I would not recommend Adapt Life based on this experience.
Update- we have been issued part refund and a full apology

Risposta di Adaptlife
Very friendly
Very friendly, giving the appropriate advice when talking to their representatives, keeping their words with respect to any possible amendments in pricing and delivery of the items.
I ordered my Scooterpac Savvy 8 plus…
I ordered my Scooterpac Savvy 8 plus from Adapt life and I couldn’t be happier. The staff were helpful and friendly on the queries I had, would definitely recommend
Great Product, Excellent Service
Centrobed Nile Leg Lifter - Great product, simple to use and easy to fit. There was some doubt as to whether it would attach to the bed so measurements were taken and custom adapters made, followed by a trial fit in my parents flat. All this organised by Adaptlife who kept me informed every step of the way. Excellent, friendly service.
Alerta alternating air cushion
I purchased an alternating air cushion for my wife's wheelchair. She has a grade 3 pressure sore at the base of her spine, and would normally have to stay in bed for all but an hour per day. The Alerta cushion enables her to get similar relief to her air mattress but out of bed. She recently sat in the wheelchair for 9hrs without any obvious detrimental effects. So generally a very worthwhile investment. In addition this was the only one I found with a rechargeable battery system for going out and about.
This is a very good bath lift
This is a very good bath lift. It does need an experienced fitter to fix it to the wall. Ideally the battery box would also be fixed to the floor but we want the ability to move it, so we didn't fix it. Solution is that I sit on that while my wife gets herself in and out of the bath.
Great value and helpful team
Great value when compared with other sources. A very helpful and readily available team to advise and help. Arrived exactly on time and very well packed. Thank you so much for making this a simple transaction, much appreciated!
Very helpful staff
Very helpful staff, great product knowledge. Over all a fast efficient service . Highly recommended.
Outstanding Customer service before, during and after purchase
Adapt Life responded promptly and in accurate detail to my phone enquiries about exact wheel to wheel diameter and seat width of lightweight wheel chairs in their Vanos Excel G Logic range. Reassured that the chair with the 16 inch width seat would fit my husband and make it easier for him to get through the narrow door of our upstairs bathroom, we purchased. Prompt, trouble-free delivery followed, charge free, and as he was eligible, VAT was refunded. By follow-up phone call six weeks later, they asked if the chair was satisfactory and if we had any comments about the customer service we had received. We were kindly and skilfully helped, informed and supported at every stage by their customer service - and are very happy with the excellent quality of the wheel chair.
Exceptional service exceptional price…
Exceptional service exceptional price and all provided be exceptionally nice people.
Thank You
Avoid this company!
Adaptlife is one of the worst company I have ever dealt with.
First they completely bungled the delivery which was very delayed. I asked for a refund and they said it couldn’t be actioned while shipping. They wanted me to pay for a re- delivery when it was wrongly sent to a different address. By the time that the product arrived, the box, packaging and autoclave was damaged. They accepted no liability and offered no compensation. I even had to ask for my warranty details. I would never buy anything from them ever again.

Risposta di Adaptlife
Enbio Pro Autoclave
I bought an Enbio Pro Autoclave from Adaptlife the communication was excellent Dominique was awesome and knowledgeable item was delivered when expected and the packaging was great thank you
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