Really helpful and willing to keep my internet connection live whilst awaiting next universal credit payment... Fast enough internet 🛜 speed for a social tariff of £13.50 for the first year then dou... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Luke answered all my questions/queries straight away and got me the best deal with a better package than I originally went for. He got all my details and then I swiftly got the confirmation email an... Leggi di più
Lost broadband when an engineer carried an installation for a neighbour. Contact staff were helpful and an engineer fixed the problem the next day. Sh*t happens, what matters is how you put it right.... Leggi di più
I had a chat with Ajmal regarding billing issues. I had received an offer for free three months on a referral from a friend, and despite applying for the offer I was still charged for the first month... Leggi di più
4,6
Eccellente
12K recensioni
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Spoke to Olu
Spoke to Olu. Really kind guy. Unfortunately the contracts increased by 1 pound but the internet service and the customer service has always been stellar.
Much better than my previous provider!
3 ottobre 2026
Non scritta su invito
Risposta di 4thutility
Hi there, thank you for taking the time to leave this review. We're delighted to hear that Olu was kind, helpful and provided such great service. 🌟 We appreciate your understanding regarding the £1 contract increase, and it's fantastic to know that both the broadband service and customer support have continued to meet your expectations. We'll be sure to pass your kind feedback on to Olu and the team.
Unbelievable the customer service
Unbelievable the customer service, engineers and the broadband delivery, it is the first class amazing. Thank you to the 4tutility.. well done 👏 thank you Chris Thorpe, for all your help 👍.
I recommend 4tutility are fantastic and speed and prices are amazing offers , well better than sky or virgin,
2 ottobre 2026
Non scritta su invito
Risposta di 4thutility
Thank you so much for your review! We appreciate your feedback!
Contract Renewal Call from Nayem
I received a call today from Nayem, who saved me a load of hassle and got me a great price locked in before my current contract ended.
Nayem was professional, easy to chat to, and made the experience very easy. A breath of fresh air from most contract renewal calls - he wasn't pushy (no hard sell on the next flashy product), had a nice chat, and made the process simple - something you rarely experience these days. It'd be great if more contracts were handled by people like Nayem! Cheers
2 ottobre 2026
Non scritta su invito
Risposta di 4thutility
Hi there, thank you for taking the time to leave this review. We're delighted to hear that Nayem made your renewal process so straightforward and helped you secure a great deal before your contract ended. 🌟 It's fantastic to know he was professional, easy to talk to and focused on finding the right solution without any pressure. We'll be sure to pass your kind feedback on to Nayem and the team.
Chris Thorpe has provided exceptional…
Chris Thorpe has provided exceptional service, prompting me to secure an additional contract with 4th Utility. I highly recommend his services.
2 ottobre 2026
Non scritta su invito
Risposta di 4thutility
Thank you so much for your review! We appreciate your feedback!
Competitive Renewal made easy …
Rang to arrange renewal which Dilip made quite easy for me. Explained how the current and future billing would work and went over and above to explain about increasing connectivity around the house.
Thanks for the time taken Dilip 💫
2 ottobre 2026
Non scritta su invito
Risposta di 4thutility
Hi there, thank you for taking the time to leave this review. We're delighted to hear that Dilip made your renewal process straightforward and took the time to explain both your current and future billing clearly. 🌟 It's great to know he also went above and beyond by offering advice on improving connectivity around your home. We'll be sure to pass your kind feedback on to Dilip and the team.
Spoke to a plesant young man who…
Spoke to a plesant young man who advised me about change in company policy . Speaking to customers about renewel contracts. Gave me a good deal
2 ottobre 2026
Non scritta su invito
Risposta di 4thutility
Thank you so much for your review! We appreciate your feedback!
Adnan helps resolving the problem…
Adnan helps resolving the problem instantly
2 ottobre 2026
Non scritta su invito
Risposta di 4thutility
Thank you so much for your review! We appreciate your feedback!
Kay was extremely helpful and provided…
Kay was extremely helpful and provided clear communication and explained costs, as procedure very well. She answered all of my questions
2 ottobre 2026
Non scritta su invito
Risposta di 4thutility
Thank you for your feedback! We'll pass this along to the right people to help us keep improving!
Andile handled my query very promptly
Andile handled my query very promptly. There were some technical issues from their side but they were able to solve it
2 ottobre 2026
Non scritta su invito
Risposta di 4thutility
Thank you so much for your review! We appreciate your feedback!
I had a great experience
I had a great experience with 4th Utility support. Adnan was very helpful, polite and made everything clear. He was quick to help and answered my questions professionally. Thank you!
2 ottobre 2026
Non scritta su invito
Risposta di 4thutility
Hi there, thank you for taking the time to leave this review. We're delighted to hear that Adnan was so helpful, polite and professional throughout your experience. 🌟 It's great to know he answered your questions clearly and made everything easy to understand. We'll be sure to pass your kind feedback on to Adnan and the team.
Chidozie was helpful
Chidozie was helpful. Connected with me at the level i understand and sorted my worries. Thank you Chidozie
2 ottobre 2026
Non scritta su invito
Risposta di 4thutility
Hi there, thank you for taking the time to leave this review. We're delighted to hear that Chidozie was so helpful and took the time to explain everything in a way that worked for you. 🌟 It's great to know he was able to address your concerns and put your mind at ease. We'll be sure to pass your kind feedback on to Chidozie and the team.
Great Experience with Jon
I had a really positive first experience with Jon at 4th Utility. He was friendly, knowledgeable and solved my issue promptly without any fuss!
2 ottobre 2026
Non scritta su invito
Risposta di 4thutility
Thank you so much for your review! We appreciate your feedback!
Great customer service
Sadik was incredibly helpful. I had to cancel the service because it doesn’t cover my new area, and he helped with that
2 ottobre 2026
Non scritta su invito
Risposta di 4thutility
Hi there, thank you for taking the time to leave this review. We're delighted to hear that Sadik was so helpful and made the cancellation process as straightforward as possible. 🌟 While we're sorry that we're unable to serve your new area, it's great to know that Sadik provided the support you needed and made the experience a positive one. We'll be sure to pass your kind feedback on to Sadik and the team.
I had a lovely gentleman called Tim…
I had a lovely gentleman called Tim helping me with my WFI problem. He was very patient with me as I am useless at Thec. We resolved some problems so hopefully all runs smoothly now. Was very impressed this could be done over the phone. Well done 4thUtility. Happy customer.
2 ottobre 2026
Non scritta su invito
Risposta di 4thutility
Hi there, thank you for taking the time to leave this review. We're delighted to hear that Tim was patient, helpful and able to guide you through resolving your WiFi issues. 🌟 It's great to know he explained everything clearly and helped get things running smoothly again. We'll be sure to pass your kind feedback on to Tim and the team.
Very polite and helpful man named Toby
Toby was the person on the phone talking me through what to do and check he was so polite and patient with me as I don't understand all these link things o phones anyways he helped me saught the problem so greatful thank you TOBY
2 ottobre 2026
Non scritta su invito
Risposta di 4thutility
Thank you for your feedback! We'll pass this along to the right people to help us keep improving!
Great customer service!
2 ottobre 2026
Non scritta su invito
Risposta di 4thutility
Thank you so much for your review!
Olu was very helpful and courteous in…
Olu was very helpful and courteous in renewing my 4th Utility service
2 ottobre 2026
Non scritta su invito
Risposta di 4thutility
Thank you so much for your review! We appreciate your feedback!
Great customer service
Great customer service. I spoke with Sara and she was friendly and sorted my issue straight away
2 ottobre 2026
Non scritta su invito
Risposta di 4thutility
Hi there, thank you for taking the time to leave this review. We're delighted to hear that Sara was friendly, helpful and able to resolve your issue straight away. 🌟 It's great to know you received the support you needed and had such a positive customer service experience. We'll be sure to pass your kind feedback on to Sara and the team.
Sesetu dealt with my query straight…
Sesetu dealt with my query straight away very promptly very good customer service.10 out of 10
2 ottobre 2026
Non scritta su invito
Risposta di 4thutility
Hi there, thank you for taking the time to leave this review. We're delighted to hear that Sesetu dealt with your query promptly and provided such excellent customer service. 🌟 It's great to know everything was handled quickly and efficiently. We'll be sure to pass your kind feedback on to Sesetu and the team.
Tobi is great in what he is doing
Tobi is great in what he is doing. Thanks again and keep up the good job.
2 ottobre 2026
Non scritta su invito
Risposta di 4thutility
Hi there, thank you for taking the time to leave this review. We're delighted to hear that Tobi provided such excellent support and made a positive impression. 🌟 We'll be sure to pass your kind feedback on to Tobi and the team. Thanks again for your support, it means a lot to us.
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