RE- MORTGAGE SERVICES COULDN'T BE SIMPLER I received online communication throughout the whole process of remortgaging. At first I was a little weary as I’m not that savvy using computers,ho... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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They were good especially at the start and would recommend. My two comments are they could have acted faster between the mortgage offer which was late through no fault of their own and completion whic... Leggi di più
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We had a very smooth, efficient experience with Optima. The online portal was user friendly & updated regularly and promptly so you knew exactly where you were in the process. Would definitely use Opt... Leggi di più
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Better than most I've dealt with during mortgage/re-mortgage. They managed to get things turned around within 2 weeks which minimised the negative impact of being on an SVR after a broker screwed up... Leggi di più
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Informazioni su Optima Legal
Scritti dall'azienda
Optima Legal
We are a specialist property law firm. For over 30 years, and we have worked in partnership with the UK’s financial services sector, enabling them to support over 4 million customers through a comprehensive range of legal services including remortgage services.
Informazioni di contatto
Suite 5A, West Village, 114 Wellington Street, LS1 1BA, Leeds, Regno Unito
- info@optimalegal.co.uk
- 360.optimalegal.co.uk
4,2
Molto buono
10K recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Optima Legal
It's great to hear that you found our team easy to reach and prompt in our responses. Thank you for your kind words about our team's service.
Optima Legal
Excellent and easy
Dealing with Optima Legal for my re-mortgage was really easy and efficient. Really like the ease of submitting and completing documents. I would highly recommend. Contacting them was very easy and always responded quickly to any queries.
1 luglio 2026
Risposta di Optima Legal
We're pleased to hear that you found the process easy. Thank you for your positive feedback.
Optima Legal
Very smooth and quick service from…
Very smooth and quick service from start to finish..
6 agosto 2026
Risposta di Optima Legal
It's great to hear that you experienced such good service from us. Thank you for your positive feedback!
Optima Legal
Quick to answer the phone
Quick to answer tye phone. Streamlined online processes and just quick altogether & nice staff on the phone, overall very positive experience.
3 agosto 2026
Risposta di Optima Legal
We are pleased to hear you had a positive experience with us. Thank you for your feedback.
Optima Legal
Very smooth and worked within the best…
Very smooth and worked within the best of there ability around our needs and timescales initial log onto the portal was a bit tricky but once this was sorted.. happy days!
5 agosto 2026
Risposta di Optima Legal
We appreciate your feedback regarding the initial portal login and are glad it was resolved. Thank you for your review!
Optima Legal
Excellent experience with Optima Legal.
Excellent communication through the portal with alerts to check it when needed.
Very easy to use.
For phone enquiries staff were always polite and professional. I always got a call back within 24 hours if requested.
5 agosto 2026
Risposta di Optima Legal
We're happy to hear that you found our portal easy to use and our communication effective. Thank you for your kind words about our staff.
Optima Legal
Risposta di Optima Legal
We're pleased to hear that we handled your remortgage well. Thank you for your feedback.
Optima Legal
Helpful and responsive all the way…
Helpful and responsive all the way through my remortgage process. thank you
4 agosto 2026
Risposta di Optima Legal
Thank you for your positive feedback!
Optima Legal
Really timely updates on progress and actions to be taken
Really timely updates on progress and things I needed to provide and do. Good communication. Really helpful informative documentation clearly explaining things
3 agosto 2026
Risposta di Optima Legal
We are pleased to hear that our updates were helpful for you throughout the process. Thank you for your positive feedback.
Optima Legal
Some processes can be improved so that…
Some processes can be improved so that customers aren't charged two transaction fees when if they give the chance for money to be paid to one person on the mortgage you save money. As no option we got charged twice where myself or partner could have made a transfer to the other person.
Optima could have given that option.
3 agosto 2026
Risposta di Optima Legal
We appreciate you sharing your feedback regarding the transaction fees. When the surplus is over a certain amount, it must be split between both customers equally or alternatively, transferred into a joint account in one transaction. We apologise that this wasn't made clear to you.
Thank you for your feedback.
Optima Legal
Great experience, I can't recommend them enough.
Previously I've used conveyancing companies and they have been awful but Optima were recommended by the mortgage brokers and they were fantastic.
All of the remortgage went through really quickly. No problems at all. The tracker helps with keeping the documents all in one place and lets you see what is outstanding. I can't fault them, an excellent service.
4 agosto 2026
Risposta di Optima Legal
We pleased to hear that your remortgage process with us was a positive experience. We are glad our portal proved helpful in keeping your documents organized and transparent. Thank you for your feedback.
Optima Legal
Excellent and easy experience from…
Excellent and easy experience from someone baffled and annoyed usually by bureaucracy. Thanks.
31 luglio 2026
Risposta di Optima Legal
We're pleased to hear we could make your experience easy and positive. Thank you for your kind words.
Optima Legal
Online Portal/Tracker made everything easy
Used Optima Legal for my remortgaging - the online portal was very effective and efficient for managing all the legal paperwork. It was clear what I needed to do and when. Many of my questions were already answered in the 'FAQ' section and I got prompt responses when I did need to ask a question via the messaging service. Would hope to use this company again for a future remortgage!
31 luglio 2026
Risposta di Optima Legal
We are pleased to hear that our online portal was effective and efficient for your remortgaging needs. We look forward to assisting you again in the future!
Optima Legal
Very professional and thorough
Very professional and thorough. And excellent turnaround time as well. Highly recommend.
4 agosto 2026
Risposta di Optima Legal
We're happy to hear that you found our service professional and thorough, and that you were pleased with our turnaround time. Thank you for your recommendation!
Optima Legal
Risposta di Optima Legal
Thank you for your positive feedback, we appreciate it!
Optima Legal
Risposta di Optima Legal
We are pleased to hear that your experience with our service put your mind at ease. Thank you for your feedback!
Optima Legal
Stress free and easy to navigate through app
Easy, stress free and transparent experience on my remortgage.
3 agosto 2026
Risposta di Optima Legal
It's wonderful to hear that your remortgage experience was so easy, stress-free, and transparent. We truly appreciate you sharing your positive feedback with us.
Optima Legal
I have wonderful experience with optima…
I have wonderful experience with optima legal and highly recommended.
3 agosto 2026
Risposta di Optima Legal
We are delighted to hear you had such a wonderful experience with us. Thank you for your high recommendation; we truly appreciate your support!
Optima Legal
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