Optima Legal Recensioni 9.200

TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 4 stelle su 5

I felt the guidelines provided for completing the mortgage deed were unclear, which led to us filling them out incorrectly. However, when I phoned and spoke to an adviser, they were extremely helpful... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've remortgaged several properties in the past, and Optima Legal is by far the best I've ever experienced. I can't believe my remortgage has been completed in three weeks and three days - you are ama... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was advised by Barclays that they could supply a solicitor on my behalf for the transfer of my mortgage from my existing lender... I'm glad I decided to use there recommendation. Optima Legal did it... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Absolutely faultless service! Started and completed in 2 weeks! Optima legal was chosen by NatWest we had no input into who was chosen for the legal side of things. I did look at reviews after I... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Notaio
  2. Studio legale
  3. Avvocato
  4. Servizi legali

Informazioni su Optima Legal

Scritti dall'azienda

Optima Legal

We are a specialist property law firm. For over 30 years, and we have worked in partnership with the UK’s financial services sector, enabling them to support over 4 million customers through a comprehensive range of legal services including remortgage services.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

9200 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Worst Law Firm I've Ever Known

I've had three dealings with this firm all through (re)mortgage applications (recommended by the bank) and each time is worse. They end up costing you more money through interest on your mortgage because of their incompetence. No one has a clue what’s going on. If I could give 0 stars, I would.

29 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Optima have demonstrated a significant…

Optima have demonstrated a significant lack of competence in handling anything beyond a straightforward mortgage transfer. Throughout the process, there were repeated and unnecessary delays, ultimately resulting in the remortgage completion date being missed. As a direct consequence, I was forced onto my lender’s variable rate, incurring additional costs of approximately £500.

Based on this experience, I would strongly advise others to consider alternative solicitors, particularly where the case is assigned to their so-called “complex team,” as this appears to introduce further inefficiencies and delays.

29 aprile 2026
Non scritta su invito
Valutata 4 stelle su 5

Great customer service

I felt the guidelines provided for completing the mortgage deed were unclear, which led to us filling them out incorrectly. However, when I phoned and spoke to an adviser, they were extremely helpful and resolved the issue quickly. The customer service advisers are excellent.

28 aprile 2026
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Risposta di Optima Legal

Sarah,

We're happy to hear that our adviser was helpful in resolving the issue. Thank you for your feedback and for acknowledging our customer service.

Optima Legal

Valutata 5 stelle su 5

Fantastic Service

Fantastic Service

Remortgage completed in under 4 weeks !

Highly recommended

28 aprile 2026
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Risposta di Optima Legal

Miss Rob,

We're happy to hear that you received fantastic service! We're glad your remortgage completed quickly, and we appreciate your recommendation.

Optima Legal

Valutata 1 stelle su 5

This company is absolutely a joke

This company is absolutely a joke, my remortgage is on their hand, and there is only 2 days left before the deadline, and their website server run of the message capacity, and you cannot reach out to the team for inquiry, and they never response your question ( sent on 23/4 and no answer since then).
If you are thinking to partner with them, think carefully.

23 aprile 2026
Non scritta su invito
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Risposta di Optima Legal

Joey,

We apologize for the difficulties you experienced. We take your feedback seriously and will investigate the server issues and communication delays to improve our service. Thank you for bringing this to our attention.

Optima Legal

Valutata 5 stelle su 5

Great service

Great service, easy to navigate, very helpful team

28 aprile 2026
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Risposta di Optima Legal

We appreciate your kind words about our helpful team.

Optima Legal

Valutata 5 stelle su 5

Great job done

Great job done. Will always recommend. Thx

28 aprile 2026
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Risposta di Optima Legal

Savanna,

We're happy to hear that you had a great experience. Thank you for your recommendation; it means a lot to us.

Optima Legal

Valutata 5 stelle su 5

The process was done smoothly

The process was done smoothly. The online portal is very nicely and clearly laid out. The team is very helpful and explained things and process very nicely.

27 aprile 2026
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Risposta di Optima Legal

Ritu,

We're pleased to hear that the process was smooth and that our online portal was clear for you. It's great to know that our team was helpful. Thank you!

Optima Legal

Valutata 5 stelle su 5

Clear and straightforward instructions…

Clear and straightforward instructions make the process manageable and efficient.

25 aprile 2026
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Risposta di Optima Legal

S Mckenzie,

We're happy to hear that our clear instructions made the process manageable and efficient for you. Thank you for sharing your positive experience with us!

Optima Legal

Valutata 5 stelle su 5

Great contact

Great contact, they act fast, big recommendation

23 aprile 2026
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Risposta di Optima Legal

Alicja,

We appreciate your recommendation and are so glad that we could provide you with prompt support. Thanks!

Optima Legal

Valutata 5 stelle su 5

Good Comms

Good Comms, once realised the situation it was sorted quickly

24 aprile 2026
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Risposta di Optima Legal

Lee,

We're happy to hear that our communication was of a good standard. Thank you for your positive feedback and for taking the time to share.

Optima Legal

Valutata 5 stelle su 5

Smooth professional transaction

Smooth professional transaction. Easy to communicate and download/upload documents.

24 aprile 2026
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Risposta di Optima Legal

John,

We're happy to hear that you experienced a smooth and professional transaction. We appreciate your feedback.

Optima Legal

Valutata 5 stelle su 5

It was an incredibly easy process

It was an incredibly easy process. Really surpising

23 aprile 2026
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Risposta di Optima Legal

Darren,

We're happy to hear that the process was easy for you! Thank you for sharing your positive experience with us.

Optima Legal

Valutata 5 stelle su 5

The best by far!

I've remortgaged several properties in the past, and Optima Legal is by far the best I've ever experienced. I can't believe my remortgage has been completed in three weeks and three days - you are amazing! I've not had to chase you up for anything, unlike with others and no additional fees - excellent! I will definitely recommend you 100%. Thank you, Team Optima Legal!

24 aprile 2026
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Risposta di Optima Legal

Julie,

We're happy to hear that your remortgage experience with us was the best you've had. Thank you for the recommendation!

Optima Legal

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