I felt the guidelines provided for completing the mortgage deed were unclear, which led to us filling them out incorrectly. However, when I phoned and spoke to an adviser, they were extremely helpful... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I felt the guidelines provided for completing the mortgage deed were unclear, which led to us filling them out incorrectly. However, when I phoned and spoke to an adviser, they were extremely helpful... Leggi di più
L'azienda ha risposto
I've remortgaged several properties in the past, and Optima Legal is by far the best I've ever experienced. I can't believe my remortgage has been completed in three weeks and three days - you are ama... Leggi di più
L'azienda ha risposto
I was advised by Barclays that they could supply a solicitor on my behalf for the transfer of my mortgage from my existing lender... I'm glad I decided to use there recommendation. Optima Legal did it... Leggi di più
L'azienda ha risposto
Absolutely faultless service! Started and completed in 2 weeks! Optima legal was chosen by NatWest we had no input into who was chosen for the legal side of things. I did look at reviews after I... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
We are a specialist property law firm. For over 30 years, and we have worked in partnership with the UK’s financial services sector, enabling them to support over 4 million customers through a comprehensive range of legal services including remortgage services.
Suite 5A, West Village, 114 Wellington Street, LS1 1BA, Leeds, Regno Unito
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
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First class service from start to finish. Simple and straightforward process 5 ⭐️⭐️⭐️⭐️⭐️
I've had three dealings with this firm all through (re)mortgage applications (recommended by the bank) and each time is worse. They end up costing you more money through interest on your mortgage because of their incompetence. No one has a clue what’s going on. If I could give 0 stars, I would.
Every aspect from start to finish has been amazing, nothing confusing very helpful if and when needed highly recomend
Optima have demonstrated a significant lack of competence in handling anything beyond a straightforward mortgage transfer. Throughout the process, there were repeated and unnecessary delays, ultimately resulting in the remortgage completion date being missed. As a direct consequence, I was forced onto my lender’s variable rate, incurring additional costs of approximately £500.
Based on this experience, I would strongly advise others to consider alternative solicitors, particularly where the case is assigned to their so-called “complex team,” as this appears to introduce further inefficiencies and delays.
Brilliant, fast and user friendly. Cut out the middleman & this was a super smooth process. Thank you!
I felt the guidelines provided for completing the mortgage deed were unclear, which led to us filling them out incorrectly. However, when I phoned and spoke to an adviser, they were extremely helpful and resolved the issue quickly. The customer service advisers are excellent.

Risposta di Optima Legal
Fantastic Service
Remortgage completed in under 4 weeks !
Highly recommended

Risposta di Optima Legal
This company is absolutely a joke, my remortgage is on their hand, and there is only 2 days left before the deadline, and their website server run of the message capacity, and you cannot reach out to the team for inquiry, and they never response your question ( sent on 23/4 and no answer since then).
If you are thinking to partner with them, think carefully.

Risposta di Optima Legal

Risposta di Optima Legal
The process was done smoothly. The online portal is very nicely and clearly laid out. The team is very helpful and explained things and process very nicely.

Risposta di Optima Legal
Clear and straightforward instructions make the process manageable and efficient.

Risposta di Optima Legal

Risposta di Optima Legal

Risposta di Optima Legal
Smooth professional transaction. Easy to communicate and download/upload documents.

Risposta di Optima Legal

Risposta di Optima Legal
I've remortgaged several properties in the past, and Optima Legal is by far the best I've ever experienced. I can't believe my remortgage has been completed in three weeks and three days - you are amazing! I've not had to chase you up for anything, unlike with others and no additional fees - excellent! I will definitely recommend you 100%. Thank you, Team Optima Legal!

Risposta di Optima Legal
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