RE- MORTGAGE SERVICES COULDN'T BE SIMPLER I received online communication throughout the whole process of remortgaging. At first I was a little weary as I’m not that savvy using computers,ho... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
RE- MORTGAGE SERVICES COULDN'T BE SIMPLER I received online communication throughout the whole process of remortgaging. At first I was a little weary as I’m not that savvy using computers,ho... Leggi di più
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They were good especially at the start and would recommend. My two comments are they could have acted faster between the mortgage offer which was late through no fault of their own and completion whic... Leggi di più
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Better than most I've dealt with during mortgage/re-mortgage. They managed to get things turned around within 2 weeks which minimised the negative impact of being on an SVR after a broker screwed up... Leggi di più
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We had a very smooth, efficient experience with Optima. The online portal was user friendly & updated regularly and promptly so you knew exactly where you were in the process. Would definitely use Opt... Leggi di più
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Scritti dall'azienda
We are a specialist property law firm. For over 30 years, and we have worked in partnership with the UK’s financial services sector, enabling them to support over 4 million customers through a comprehensive range of legal services including remortgage services.
Suite 5A, West Village, 114 Wellington Street, LS1 1BA, Leeds, Regno Unito
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Everything was clear and concise. The whole process was easy to complete.

Risposta di Optima Legal

Risposta di Optima Legal
The portal is exceptional. Enabled me to see where I was in the process and what to expect and when.
Great system and service would highly recommend.

Risposta di Optima Legal
Secure and friendly services with highly professional manner.

Risposta di Optima Legal
Really pleased with the service from start to finish. The portal was really easy to use, making it simple to upload documents and keep track of everything throughout the process. Communication was excellent, and any questions we had were answered quickly and clearly.
The whole mortgage process felt straightforward and stress-free. I’d definitely recommend them to anyone looking for a helpful, professional mortgage broker.

Risposta di Optima Legal
Terrible service they have received two redemption letters and have done nothing about it. Interest is constantly been charged daily and still no movement. AI system is terrible as well.

Risposta di Optima Legal

Risposta di Optima Legal
Pathetic would be a compliment.
The overwhelming negative reviews for this company are completely justified, the people working at these solicitors must be the most incompetent and brain dead group of people I have ever dealt with in my lifetime. The levels of stupidity are staggering.
They use a client portal which is cumbersome at best. Their telephone reception useless, on multiple occasions I was “being transferred to the relevant person in the legal department” only to get redirected back via the automated answering system.
They ask for documents to prove a payment has been made. The proof is provided. They ask again. I point to the statement provided, sighting the date of the transaction. They confirm they have the information they need. A couple of weeks go by and they ask for exactly the same proof again. I point to the statement provided. Again. And the fact that they have already acknowledged the proof. They confirm they have the information they need. A few more weeks go by and they ask for the same proof of payment a 3rd time. I now point to the document provided and the two previous occasions where they have confirmed they have the information they need.. and so it goes on all the while the clock is ticking.

Risposta di Optima Legal
Communication via email / text was great, providing details was easy (ok extra cost), via app but everything went really smoothly.

Risposta di Optima Legal
Fantastic hassle free and speedy service. Made my experience so easy.

Risposta di Optima Legal
First time using the online portal, wgich took some getting used to, but was actually really simple to use

Risposta di Optima Legal
"Excellent service from Optima Legal throughout my remortgage to Barclays. The process was smooth, communication was clear, and everything was handled efficiently. Highly recommended."

Risposta di Optima Legal
I’m am a land lord and been in the business since 1998 Optima legal are the most professional solicitors I have dealt with every thing was so smooth I would personally like to thank Osima and Emma. Hopefully got there names right for keeping me updated I would 100 pc recommend them and would not use any other solicitors so thank you everyone at Optima legal for making things run so smoothly

Risposta di Optima Legal
I have been extremely impressed with the service I have received from Optima Legal and would highly recommend to anyone. Their communication through email, portal, text messaging and calls has been outstanding - really clear, concise, courteous and efficient. They have made the process of renewing my mortgage (along with my excellent mortgage advisors) really seamless and straightforward.

Risposta di Optima Legal

Risposta di Optima Legal

Risposta di Optima Legal
The service is friendly and prompt and everything went through smoothly

Risposta di Optima Legal
Dialogue with this company is painful. Each time I interact with them a different person responds and contradicts the previous response. I am at risk of losing my house sale as Optmi have failed to submit an application to the land registry to update my details following a recent remortgage. Avoid at all costs.

Risposta di Optima Legal
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