Nat was informative, engaging and had lots of knowledge and personal experience. The course was well organised and was taught at a good pace. Excellent training - will be using her again for sure!
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I would highly recommend 1st Steps First Aid. We have been having Natalie deliver our Paediatric first Aid as well as our First Aid at Work training for several years. All updates are explained clea... Leggi di più
Natalie was an excellent teacher. I would highly recommend 1st steps first aid and plan to book my next refresher with her.
Nat is so knowledgeable and delivers training in a really engaging way. I thoroughly enjoyed the training and passed 100% so she clearly did a fabulous job. Highly recommend.
Dettagli dell'azienda
Scritti dall'azienda
At 1st Steps First Aid, we make learning life-saving skills feel less like a lecture and more like an experience. Whether you're a parent wanting peace of mind, an educator working with children, or a professional in any sector needing adult first aid qualifications, our courses are designed to be fun, interactive, and unforgettable. Every certified course meets HSE standards, carries Ofqual accreditation, and aligns with the EYFS statutory framework where applicable, so you get serious qualifications with a smile. Because when training is enjoyable, confidence sticks. Founded in 2017 by Natalie Wales, an airline cabin crew member with over 20 years of experience handling real-life emergencies at 35,000 feet, 1st Steps First Aid was born out of a passion for helping others feel prepared and empowered. Natalie’s calm, confident approach and deep understanding of safety protocols bring a unique energy to every course, making training not only effective but genuinely enjoyable. Today, we proudly deliver first aid training across schools, nurseries, families, and professional sectors, helping thousands take their first step toward saving lives.
Informazioni di contatto
Keystone Avenue, WF10 4TH, Castleford, Regno Unito
- 01977330102
- Natalie@1stStepsFirstAid.co.uk
- 1ststepsfirstaid.co.uk
5,0
Eccellente
283 recensioni
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Great experience that gave me all the confidence I needed
Natalie was fantastic at delivering an informative yet fun first aid training course. So much so that all of the individuals at my school scored extremely high. This is down to how Natalie went over each topic in great depth. I wouldn't change anything and I will be recommending to others. After my course I had to do first aid for the first time on a fairly minor injury at work and I had the confidence and knowledge needed to do it without hesitation. Thank you for the experience.
17 luglio 2025
Risposta di 1st Steps First Aid
Thank you very much for your review Stacey. It’s great to hear that the course gave you the knowledge and confidence to deal with a real life first aid experience. I hope to train you again in 3 years!
The tutor made the course fun and easy…
The tutor made the course fun and easy to take everything in . I would recommend her for any training.
17 luglio 2025
Risposta di 1st Steps First Aid
Thank you for your recommendation Dawn. It’s great to hear you enjoyed your Paediatric First Aid qualification course!
Risposta di 1st Steps First Aid
Thank you for leaving a review about your Level 3 Award in Emergency First Aid at Work qualification course.
Very welcoming
Very welcoming, informative and knowledgeable,
Natalie was funny and made first aid training fun.
Could not recommend this course hosted by Natalie more.
9 luglio 2025
Risposta di 1st Steps First Aid
Thank you for your review Mike. Learning whilst having fun is the main aim on a 1st Steps First Aid course so it’s great to hear your feedback!
I highly recommend 1st Steps First Aid
I highly recommend 1st Steps First Aid. Natalie is very friendly, she speaks about her own experiences which makes the course more enjoyable.
24 maggio 2025
Risposta di 1st Steps First Aid
Thank you for your review and for choosing 1st Steps First Aid to deliver your staff's paediatric first aid qualification training.
Risposta di 1st Steps First Aid
Thank you for your review!
I highly recommend 1st Steps First Aid
I highly recommend 1st Steps First Aid. Natalie's professional and engaging presentation ensured the course material was easily understood. This is my second positive experience with this company.
24 maggio 2025
Risposta di 1st Steps First Aid
Thank you for your review and for continuing to choose 1st Steps First Aid as your training provider.
Fantastic teaching put everyone at ease…
Fantastic teaching put everyone at ease
Great to follow & understand
24 maggio 2025
Risposta di 1st Steps First Aid
Thank you for your review Jo!
Great course…
The tutor was very friendly and gave you lots of support,also made it fun in the class.she was very knowledgeable and I learnt a couple more things,like how to put some one in recovery if they fall on there front that is very useful. The tutor did an amazing job and I have recommended her for 1st aid.
18 maggio 2025
Risposta di 1st Steps First Aid
Thank you for reviewing the paediatric first aid qualification course that you attended. It is great to hear that you found the training fun and that you learnt new information!
Risposta di 1st Steps First Aid
Thank you very much for your review!
First Aid Training
Natalie delivered the training in an informative and interesting way. We will be booking again with her when it is time to refresh our training.
9 maggio 2025
Risposta di 1st Steps First Aid
Thank you very much for leaving a review about your Emergency First Aid at work qualification course. I look forward to training your staff again soon!
Great trainer
Best, most informative first aid course I've been on. Natalie is fantastic!
12 maggio 2025
Risposta di 1st Steps First Aid
Thank you so much for your review. It is amazing to hear that this was the best paediatric first aid qualification course you have attended!
Lovely lady that delivered it
Lovely lady that delivered it. Very informative and was fun at the same time 😃
12 maggio 2025
Risposta di 1st Steps First Aid
Thank you for leaving a review about your paediatric first aid qualification course. It’s great to hear that you found the course to be informative and also fun!
Very well run course
Very well run course, positive attitude and helpful. None judgemental if needed things repeating or shown again. Thank you.
14 aprile 2025
Risposta di 1st Steps First Aid
Thank you for taking the time to review your first aid qualification course!
Great explanations
Great explanations, great answers to questions we raised especially about things we had been previously taught. Really approachable
14 aprile 2025
Risposta di 1st Steps First Aid
Thank you for leaving a review about your paediatric first aid qualification course!
Fantastic First Aid Course
Natalie was a great trainer. She delivered the training at a high standard and good pace, kept us engaged throughout the day and gave lots of examples of scenarios and tips.
11 aprile 2025
Risposta di 1st Steps First Aid
Thank you for your review. It’s great to hear you enjoyed your paediatric first aid training!
Natalie explained things brilliantly
Natalie explained things brilliantly. She made me feel relaxed as I was very nervous. Being nearly 68 I didn’t know if I was too old. I found the whole experience comfortable. I would definitely feel ok doing this again.
19 marzo 2025
Risposta di 1st Steps First Aid
Thank you very much for your review! You are never ‘too old’ to learn first aid and I’m so glad to hear that you enjoyed the course!
very informative
very informative. Natalie was very supportive and made me feel welcome from the minute i stepped into the room.
19 marzo 2025
Risposta di 1st Steps First Aid
Thank you very much for your review! I look forward to training the rest of your staff soon ⛑️
Very friendly trainer
Very friendly trainer, made the day educational but fun - felt like I absorbed the information better in the relaxed atmosphere.
25 febbraio 2025
Risposta di 1st Steps First Aid
Thank you for reviewing your paediatric first aid course. I’m glad to hear that you enjoyed it!
100% recommendation
Natalie joined us for our training after recommendations and all expectations were above what was expected. She supported us throughout the process and was fantastically knowledgeable. She made the whole process smooth and fun for the staff. Sucess all round!
25 febbraio 2025
Risposta di 1st Steps First Aid
Thank you very much for inviting me to deliver your staff’s paediatric first aid training. Your staff were a pleasure to teach and I am so glad to hear you enjoyed the course!
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