Everything was thoroughly explained and anything Natalie didn’t know she did her research and let us know before the end of the day. Enjoyable day also
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Everything was thoroughly explained and anything Natalie didn’t know she did her research and let us know before the end of the day. Enjoyable day also
L'azienda ha risposto
Natalie made the course varied and there were lots of practical elements which made things interesting and helped to retain the information.. Her resources were top tier and realistic. I will use Nat... Leggi di più
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The session was engaging and intense, but instructor kept us supportive and easy to follow. Overall, it’s a very useful course that leaves you feeling prepared to help in real-life situations.
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I had an incredibly good experience on my first aid course. The instructor Natalie who ran the course was absolutely amazing. She didn't just teach us the material - she explained everything in a way... Leggi di più
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At 1st Steps First Aid, we make learning life-saving skills feel less like a lecture and more like an experience. Whether you're a parent wanting peace of mind, an educator working with children, or a professional in any sector needing adult first aid qualifications, our courses are designed to be fun, interactive, and unforgettable. Every certified course meets HSE standards, carries Ofqual accreditation, and aligns with the EYFS statutory framework where applicable, so you get serious qualifications with a smile. Because when training is enjoyable, confidence sticks. Founded in 2017 by Natalie Wales, an airline cabin crew member with over 20 years of experience handling real-life emergencies at 35,000 feet, 1st Steps First Aid was born out of a passion for helping others feel prepared and empowered. Natalie’s calm, confident approach and deep understanding of safety protocols bring a unique energy to every course, making training not only effective but genuinely enjoyable. Today, we proudly deliver first aid training across schools, nurseries, families, and professional sectors, helping thousands take their first step toward saving lives.
Keystone Avenue, WF10 4TH, Castleford, Regno Unito
Natalie is an outstanding first aid trainer. She is highly knowledgeable, engaging, and incredibly clear in her teaching. She explains concepts in a way that’s easy to understand and makes you feel confident in applying what you’ve learned in real-life situations. I’d highly recommend her training to anyone.
Everything was thoroughly explained and anything Natalie didn’t know she did her research and let us know before the end of the day. Enjoyable day also

Risposta di 1st Steps First Aid
A great training course. Knowledgeable and patient trainer.
Not death by PowerPoint!
Highly recommend

Risposta di 1st Steps First Aid

Risposta di 1st Steps First Aid
Natalie was great at delivering the course, great in-depth instructions on all aspects. Definitely recommend.

Risposta di 1st Steps First Aid
The session was engaging and intense, but instructor kept us supportive and easy to follow. Overall, it’s a very useful course that leaves you feeling prepared to help in real-life situations.

Risposta di 1st Steps First Aid
Very friendly and informative..made the course enjoyable

Risposta di 1st Steps First Aid
Natalie made the course varied and there were lots of practical elements which made things interesting and helped to retain the information..
Her resources were top tier and realistic. I will use Natalie again for my first aid training.

Risposta di 1st Steps First Aid
Nat was very good, made the course engaging and was very professional in how she delivered the course

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Risposta di 1st Steps First Aid
The banter in the course made the interaction very easy

Risposta di 1st Steps First Aid
Very good course very informative .
Course was delivered in a professional biut light hearted manner.
Would highly recommend.

Risposta di 1st Steps First Aid
Natalie delivered the training in a clear, supportive, and engaging way. She created a relaxed environment that made it easy for complete beginners to learn and gain confidence. The course was informative, practical, and very well run.

Risposta di 1st Steps First Aid
The lady who delivered the course created a great learning environment and encouraged everyone to be involved. Myself and our employees have attending many First Aid courses over the years and we all agreed this was the most informative and enjoyable due to Natalie making the dialogue so understandable and relatable to real life scenarios. 👍👏✅

Risposta di 1st Steps First Aid
A really good service and made the day very interesting aswell as learning. Would highly recommend

Risposta di 1st Steps First Aid
Had my first aid course last week and I would definitely recommend best one yet 👌

Risposta di 1st Steps First Aid
Very informative and an very enjoyable day I feel I learnt a lot from it

Risposta di 1st Steps First Aid
Natalie was an amazing teacher and really helped everyone to understand the basics and importance of first aid in day to day life.

Risposta di 1st Steps First Aid
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