I would highly recommend 1st Steps First Aid. We have been having Natalie deliver our Paediatric first Aid as well as our First Aid at Work training for several years. All updates are explained clea... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Nat is so knowledgeable and delivers training in a really engaging way. I thoroughly enjoyed the training and passed 100% so she clearly did a fabulous job. Highly recommend.
Natalie provided a great training experience, with lots of interactive activities giving learning a whole new way to go. Having performed real life CPR on a family member, it was helpful to practice... Leggi di più
I had an incredibly good experience on my first aid course. The instructor Natalie who ran the course was absolutely amazing. She didn't just teach us the material - she explained everything in a way... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
At 1st Steps First Aid, we make learning life-saving skills feel less like a lecture and more like an experience. Whether you're a parent wanting peace of mind, an educator working with children, or a professional in any sector needing adult first aid qualifications, our courses are designed to be fun, interactive, and unforgettable. Every certified course meets HSE standards, carries Ofqual accreditation, and aligns with the EYFS statutory framework where applicable, so you get serious qualifications with a smile. Because when training is enjoyable, confidence sticks. Founded in 2017 by Natalie Wales, an airline cabin crew member with over 20 years of experience handling real-life emergencies at 35,000 feet, 1st Steps First Aid was born out of a passion for helping others feel prepared and empowered. Natalie’s calm, confident approach and deep understanding of safety protocols bring a unique energy to every course, making training not only effective but genuinely enjoyable. Today, we proudly deliver first aid training across schools, nurseries, families, and professional sectors, helping thousands take their first step toward saving lives.
Informazioni di contatto
Keystone Avenue, WF10 4TH, Castleford, Regno Unito
- 01977330102
- Natalie@1stStepsFirstAid.co.uk
- 1ststepsfirstaid.co.uk
5,0
Eccellente
282 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent, interactive delivery of paediatric first aid.
Excellent teacher, very informative and made me feel at ease, made the experience ver enjoyable whilst educational, would highly recommend
11 gennaio 2026
Risposta di 1st Steps First Aid
Thank you for your review Carol. Its great to hear that you would recommend a 1st Steps First Aid qualification course to others.
Amazing teacher with an astonishing…
Amazing teacher with an astonishing range of knowledge. Nat gave great detail and made everyone feel at ease throughout the course.
11 gennaio 2026
Risposta di 1st Steps First Aid
Thank you for taking the time to leave a review about your first aid qualification course!
Overall review
The way it was taught, if i got something wrong it was just a tiny correction not a pick on type of thing, the kindness shown throughout over all it was really good for my first, first aid course
4 gennaio 2026
Risposta di 1st Steps First Aid
Thank you for leaving a review about your Paediatric first aid qualification course. I’m so glad you enjoyed it and congratulations on completing your first course!
Fantastic trainer
Fantastic trainer, really personable and shared relevant and interesting experiences to support the learning
17 dicembre 2025
Risposta di 1st Steps First Aid
Thank you for leaving a review about your paediatric first aid qualification course!
I had an incredibly good experience on…
I had an incredibly good experience on my first aid course. The instructor Natalie who ran the course was absolutely amazing. She didn't just teach us the material - she explained everything in a way that truly stuck with me. The things she said and taught have really stayed in my mind, and I know they're lessons I'II carry with me forever. I feel confident that | can put what I learned into practice if I ever need to, and I'm very grateful for such a positive and meaningful learning experience. Definitely would recommend 5* all around.
5 dicembre 2025
Risposta di 1st Steps First Aid
Thank you for your great review about your paediatric first aid qualification course! I look forward to training you again soon.
Great first aid course
Natalie was a great tutor. She was so down to earth and made sure everything was explained in a clear and simple way.
5 dicembre 2025
Risposta di 1st Steps First Aid
Thank you for leaving a review. It’s great to hear that you enjoyed your paediatric first aid qualification course!
Natalie was a brilliant instructor.She…
Natalie was a brilliant instructor.She made the course interesting and gave us lots of support when doing the practical activities.
5 dicembre 2025
Risposta di 1st Steps First Aid
Thank you for your review. It’s great that you found your paediatric first aid qualification course interesting and that you felt supported throughout!
Risposta di 1st Steps First Aid
Thank you for your review. It’s great to hear that you would recommend the paediatric first aid qualification course to others!
Really enjoyable informative course.
Really enjoyable informative course.
Highly recommend Natalie as a tutor, its not easy getting a room full of strangers to pay attention but with a blend of learning and anecdotes from her own experiences she won through
2 dicembre 2025
Risposta di 1st Steps First Aid
Thank you for taking the time to leave a review. It’s great to hear that you enjoyed your Emergency First Aid at Work qualification course!
Great experience
Clear and concise information delivered in a friendly and comfortable way putting people at ease. Great instructor - very knowledgeable about the course and shared experiences of previous incidents and how they had been dealt with.
16 novembre 2025
Risposta di 1st Steps First Aid
Thank you very much for leaving a review about your paediatric first aid qualification course!
Best first aid course I’ve been on
Best first aid course I’ve been on! Natalie was amazing and delivered the course so clearly. Would definitely recommend!
16 novembre 2025
Risposta di 1st Steps First Aid
Thank you for your review Lex. It’s great to hear that this was the best paediatric first aid course that you have attended and that you would recommend to others!
Amazing course presented by Natalie
Amazing course presented by Natalie who was outstanding. She made learning all details of first aid interesting by making everyone feel at ease and interacting with everyone there. Highly recommend Natalie . She is fantastic and helpful.
8 novembre 2025
Risposta di 1st Steps First Aid
Thank you for your review Nikki. It’s great to hear that you would recommend the paediatric first aid qualification course that you attended!
Brilliant trainer
Brilliant trainer. Put people at ease with a subject that can make people nervous.
Taught the reason behind how and why we do things.
Highly trained and knowledgeable herself.
Would Highly recommend
8 novembre 2025
Risposta di 1st Steps First Aid
Thank you for recommending the paediatric first aid qualification course that you attended!
Really friendly
Really friendly, down to earth service. Made the course very simple and easy to understand. I Would like to thank Natalie for her service whilst on this course highly recommended.
22 ottobre 2025
Risposta di 1st Steps First Aid
Thank you for leaving a review about your Emergency First Aid at Work qualification course. Its great to hear that you would recommend the course.
Highly Recommended
Very engaging presentation. Full of additional life experience tips.
I would highly recommend 1st Steps First Aid
17 ottobre 2025
Non scritta su invito
Risposta di 1st Steps First Aid
Thank you for your review. It’s great to hear that you would recommend my company to deliver a first aid qualification!
Natalie is amazing!
Natalie made it educational and entertaining enough, to make the whole session more memorable, which makes it easier to learn and retain the information learnt.
14 ottobre 2025
Risposta di 1st Steps First Aid
Thank you for your review. Its great to hear that you found the course educational and also entertaining!
I attended Natalie's Paediatric First…
I attended Natalie's Paediatric First Aid Training Course in October 2025 and when I am due for renewal I will definitely be booking her again! She was very engaging, knowledgeable and taught us information lots of us hadn't heard on previous courses. 100% recommend!
17 ottobre 2025
Risposta di 1st Steps First Aid
Thank you for your review Robyn. Its great to hear that you learnt new information and that you would recommend to others. I look forward to training you again for your renewal!
Very informative and learned a good…
Very informative and learned a good skull
Great to have
Would highly recommend
22 ottobre 2025
Non scritta su invito
Risposta di 1st Steps First Aid
Thank you for your review. Its great to hear that you would recommend my Emergency First Aid at Work qualification course!
It was a very educational but enjoyable…
It was a very educational but enjoyable course.
20 ottobre 2025
Risposta di 1st Steps First Aid
Thank you for sharing your experience after attending a Paediatric First Aid qualification course!
Risposta di 1st Steps First Aid
Thank you for your review! Its great to hear that you thought your Paediatric First Aid qualification course was explained perfectly!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.