Prompt call back from my enquiry, they explained my current bill and were it will be cheaper, no lock in contract!
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Very smooth signup experience, quick to provide online account with status of transfer. Only issue was the email welcome pack referred to a different plan name ‘zero discount’ than what we had signed... Leggi di più
L'azienda ha risposto
I'm so glad I switched to 1st Energy for my electricity needs. It was so easy and quick to join online, and their customer service was friendly and helpful. They have great rates and flexible plans th... Leggi di più
L'azienda ha risposto
There wasn’t a long hold time before reaching an agent, once the call was connected it took no longer than 5mins to complete everything; the team member that took my call was clear, concise and very p... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
1st Energy is all about powering your day! Founded in 2014, we aspire to be a better alternative provider servicing energy customers in New South Wales, Victoria, South Queensland, Tasmania and South Australia. Australian based, we are dedicated to provide value-based energy solutions that enhance our customers lives whilst giving our customers confidence and peace of mind that we care about them. With a customer centric commitment, you can contact us and know that as a small retailer we can promise an excellent level of customer service and quick solutions. Our team has years of energy experience here in Australia and internationally and have now come together to build a better energy partner for your business and your home.
Informazioni di contatto
Level 4, 459 Little Collins Street, 3000, Melbourne, Australia
- 1300426594
- sarah.landry@1stenergy.com.au
- 1stenergy.com.au
4,6
Eccellente
386 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Will was very helpful and was able to…
Will was very helpful and was able to complete what I needed to be done
30 dicembre 2024
Non scritta su invito
Risposta di 1st Energy Pty Ltd
Thank you for taking time to provide a review Jacqui. Will will be thrilled with the feedback.
Efficiency
Agent was pretty thorough in providing information on the options and how we can save on energy costs.
23 dicembre 2024
Non scritta su invito
Risposta di 1st Energy Pty Ltd
Thank you for taking time to provide a review. Much appreciated.
Very informative.
Very informative. Efficient and knowledgeable.
27 dicembre 2024
Non scritta su invito
Risposta di 1st Energy Pty Ltd
Great to hear the feedback. Thank you for taking time to provide a review.
Fantastic customer service 1st Energy!
Fantastic customer service 1st Energy!
Changing supplier was made very easy - quick and painless, with all my questions answered.
13 dicembre 2024
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Risposta di 1st Energy Pty Ltd
We are so thrilled to hear the feedback Michael. Thank you for taking time to provide a review.
The salesperson was very helpful and…
The salesperson was very helpful and informative
15 novembre 2024
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Risposta di 1st Energy Pty Ltd
Thank you for taking time to provide a review Vicki. Great to hear the feedback.
He was really informative and gave me…
He was really informative and gave me all the information and was able to clarify and answer all the questions that I had.
18 novembre 2024
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Risposta di 1st Energy Pty Ltd
Thank you for taking time to provide a review. Great to hear the feedback!
Very pleasant & understanding .
Very pleasant & understanding of my needs , with no problems dealing with my issues .
18 novembre 2024
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Risposta di 1st Energy Pty Ltd
Thank you for taking time to provide a review Lyn. Great to hear the feedback.
Great customer service
19 novembre 2024
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Risposta di 1st Energy Pty Ltd
Thank you for taking time to provide a review Lucas. Much appreciated.
Risposta di 1st Energy Pty Ltd
Thank you for taking time to provide a review Kim. Much appreciated.
Good helpful initial discussion
Good helpful initial discussion. I signed over to 1st Energy and am now feeling underwhelmed by the transition. Hopefully that changes soon.
21 ottobre 2024
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Risposta di 1st Energy Pty Ltd
Thank you for taking time to provide a review. I'm sorry we have underwhelmed you with the transition. I would love to hear if there is anything we can do to redeem ourselves and if you have any particular feedback about the process that has contributed to your feeling. Please email me at sarah.landry@1stenergy.com.au Thank you!
Risposta di 1st Energy Pty Ltd
Thank you for taking time to provide a review Parveen. Much appreciated.
The way he talked and respond me is…
The way he talked and respond me is great.
And feeling very comfortable to communicate.
22 ottobre 2024
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Risposta di 1st Energy Pty Ltd
Thank you for taking time to provide a review. Great to hear the feedback!
The comparison provided was fair and…
The comparison provided was fair and very practical
21 ottobre 2024
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Risposta di 1st Energy Pty Ltd
Thanks for taking time to provide a review Manjesh.
Ash was very helpful and also very…
Ash was very helpful and also very knowledgeable. He was courteous and professional and did a great job explaining everything to me.
1 ottobre 2024
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Risposta di 1st Energy Pty Ltd
Thank you for taking time to provide a review Karen. Great to hear the feedback.
Quick way of changing energy suppliers
Quick way of changing energy suppliers, yes. Nonetheless, I would have preferred to have a review of my current account before switching. I frankly will not know if I am now with a supplier and paying less.
7 ottobre 2024
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Risposta di 1st Energy Pty Ltd
Thank you for taking time to provide feedback Paul. We would be happy to do a comparison for you. Please email a copy of a recent invoice to sarah.landry@1stenergy.com.au and I will organise that for you. Many thanks Sarah
The sign up was quick and very easy
The sign up was quick and very easy. All questions answered to my satisfaction. I am satisfied and happy to recommend them.
18 settembre 2024
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Risposta di 1st Energy Pty Ltd
Thank you for taking time to provide a review Pat. Great to hear the feedback.
excellent Marketing
excellent Marketing
He explained very clearly and politely how the current Electricity Market and found the cheapest solution for us.
21 settembre 2024
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Risposta di 1st Energy Pty Ltd
Thank you for taking time to provide a review Carmen. Much appreciated.
Friendly and patience with answering…
Friendly and patience with answering all my questions. Gave me all the information I needed
2 settembre 2024
Non scritta su invito
Risposta di 1st Energy Pty Ltd
Great to hear the feedback Lydia. Thank you very much for taking time to provide a review.
Easy to deal with and friendly.
22 agosto 2024
Non scritta su invito
Risposta di 1st Energy Pty Ltd
Thanks for taking time to provide a review Mark. Great to hear the feedback.
Easy peasy
Dealing with Hannah and other representatives from the company was such a stress free, easy experience. The power was connected on our move in date and all has been going smoothly since.
26 luglio 2024
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Risposta di 1st Energy Pty Ltd
Thanks for taking time to provide a review Benjamin. Hannah will be delighted with the feedback.
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