Prompt call back from my enquiry, they explained my current bill and were it will be cheaper, no lock in contract!
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Very smooth signup experience, quick to provide online account with status of transfer. Only issue was the email welcome pack referred to a different plan name ‘zero discount’ than what we had signed... Leggi di più
L'azienda ha risposto
I'm so glad I switched to 1st Energy for my electricity needs. It was so easy and quick to join online, and their customer service was friendly and helpful. They have great rates and flexible plans th... Leggi di più
L'azienda ha risposto
There wasn’t a long hold time before reaching an agent, once the call was connected it took no longer than 5mins to complete everything; the team member that took my call was clear, concise and very p... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
1st Energy is all about powering your day! Founded in 2014, we aspire to be a better alternative provider servicing energy customers in New South Wales, Victoria, South Queensland, Tasmania and South Australia. Australian based, we are dedicated to provide value-based energy solutions that enhance our customers lives whilst giving our customers confidence and peace of mind that we care about them. With a customer centric commitment, you can contact us and know that as a small retailer we can promise an excellent level of customer service and quick solutions. Our team has years of energy experience here in Australia and internationally and have now come together to build a better energy partner for your business and your home.
Informazioni di contatto
Level 4, 459 Little Collins Street, 3000, Melbourne, Australia
- 1300426594
- sarah.landry@1stenergy.com.au
- 1stenergy.com.au
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
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Le persone hanno visualizzato anche
1st energy has been a good company to…
1st energy has been a good company to deal with since joining them

Risposta di 1st Energy Pty Ltd
Prompt call back from my enquiry
Prompt call back from my enquiry, they explained my current bill and were it will be cheaper, no lock in contract!
Friendly and fast service
Friendly and fast service
Process was done in under 5 minutes
Understood what savings I was looking…
Understood what savings I was looking for

Risposta di 1st Energy Pty Ltd
Consultative information session
No pressure during the call, however, there was a lot of verbal diagrams to try and digest in a short time.

Risposta di 1st Energy Pty Ltd

Risposta di 1st Energy Pty Ltd
New custermer revews
Well every campany has its own way of doing thinks it was all new to me but ok ,navergating around a new site ,is ok,for i am old keep it simple
He was full of information he followed…
He was full of information he followed up not to pushy! Didn’t start that way but soon identified , I was going to hang up
Very decent person

Risposta di 1st Energy Pty Ltd

Risposta di 1st Energy Pty Ltd
Informative
My experience was positive
My experience was positive. Very clear on my plan and costs and savings. When I queried the higher daily rate they quickly worked out that I would still save at least $5 per month with the 15% on time saving.

Risposta di 1st Energy Pty Ltd
Clear detail over the phone
No wait time
No wait time, got straight through. Ash was lovely and made conversation very easy.

Risposta di 1st Energy Pty Ltd
100%
Hi, as I’m waiting for my first bill, I cannot comment. As far as staff being very helpful, they get the highest comment possible

Risposta di 1st Energy Pty Ltd
Affordable Rates
Cool calm collected voice of Representative and well versed with different rates as he knew his product he was selling

Risposta di 1st Energy Pty Ltd
Ash was helpful and asked if I needed…
Ash was helpful and asked if I needed any other assistance.

Risposta di 1st Energy Pty Ltd
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