CR

craig rankin

Nigeria

Recensioni

Recensione su Number1Plates


Valutata 1 stelle su 5

VERY POOR SERVICE

POOR SERVICE, POOR WEBSITE
As soon as payment was made I was told I required to provide evidence/documents. I am overseas this is a big hassle to provide if it had said pre payment part I would of went elsewhere.

I believe the company has missed my point. It should be made aware what is required before purchase not directly after payment. If this was the case I would of went elsewhere (as in a local supplier when home and still showed what was required got the plates same day).

23 marzo 2020
Non scritta su invito

Risposta di Number1Plates

Hi there,

In reference to the section of your review stated 'I would of went elsewhere', this would mean that you are purchasing, and the seller is selling, illegal registration plates.

We understand that more work is required that if you were buying a standard retail item like a t-shirt, but as Government guidelines states, this is a form of identification for your vehicle and must be purchased legally and without the risk of fraud.

Thanks,
Number1Plates

Recensione su Door Superstore


Valutata 1 stelle su 5

Unbelievably long delivery

Unbelievably long delivery. 2 months for a door - 100% false advertising!!!

28 agosto 2019
Non scritta su invito

Risposta di Door Superstore

Dear Mr Rankin,

We genuinely apologise for the delay with your order. This item was out of stock with the supplier, which we were unaware of at the time of purchase. As a result, this did take 6 weeks for delivery, which is far longer than anticipated. We now have daily measures in place to update our product availability, which we sinceresly hope will illiminate this issue in future.

Your patience with the delay was much appreciated. And we do hope that, following the arrival of your door, you're happy with your purchase.

Kind Regards
Cathryne Jinman | Manager
Door Superstore

Recensione su BIG BATHROOM SHOP


Valutata 2 stelle su 5

Never got what I ordered

Lots of choice, good prices.
But i ordered a horizontal radiator got a vertical. Wasnt informed of this. I was sent brackets for the radiator to hang horizontal but these were packaged seperatly and thrown in my back garden.

18 maggio 2016
Non scritta su invito

Risposta di BIG BATHROOM SHOP

Hello

Thank you for taking the time to leave a review for your order.

I am really sorry to hear how your radiator brackets were delivered. I would like to apologise for the inconvenience this has caused to yourself. I would like to thank you for taking the time to provide us with this information, as we highly value our customers feedback for their purchases.
I would like to advise that the radiator you have received is a universal radiator and can be mounted both vertically and horizontally. I can also advise that the horizontal radiator brackets are packed separately to prevent damage to the products.

If you would like further assistance with regards to your order, please do not hesitate to contact us again.

Many thanks.

Kindest Regards,

Lauren

BigBathroomShop