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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I used Zitauto for 2 x 9-seater minivans for our 12 strong golfing group, at Faro airport. Apart from a slight delay in locating their representative in Car park 2, ( they work from a parked car),... Leggi di più

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Valutata 5 stelle su 5

Used this car firm on numerous occasions absolutely amazing, fair prices no extra hidden costs if you go into Spain, other car rentals charge extra for this. Could not fault this rental firm, use roug... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Hallo, vielen lieben Dank an die Mitarbeiterin aus dem Büro in Quarteira. Wir waren sehr positiv überrascht wie sie uns mit allen Möglichkeiten einen Mietwagen organisiert hat. Preis, Leistung absolu... Leggi di più

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Valutata 5 stelle su 5

Straightforward and honest car rental, always quick and friendly with great cars and super location just outside arrivals. Have used zitauto for our last 3 trips and car rentals, each has been consist... Leggi di più

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Dettagli dell'azienda


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

214 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Terrible Service

After calling and confirming availability a booking request form was filled out as instructed, but the booking was not made by them. Instead they confirmed other booking requests in the mean time and sold out of cars. We now have to pay double elsewhere to hire a car. I would NOT recommend this company.

25 maggio 2022
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Risposta di Zitauto

Hello Ms Rachel,

We are sorry that you have this opinion about our company.

The time you contacted us was a time of high demand and low availability of cars.
The booking was not confirmed over the telephone and we respond to our emails according to the entry.
By the time we read your the cars were sold out.

If you wish to give us a second chance, we'll be very pleased to help you.

Sincerely,
Zitauto

Valutata 5 stelle su 5

Great value, great service.

Used Zitauto a few times over the last ten years or so, and always found them very good value, courteous, friendly staff, and reliable cars. Booking online very easy, very relaxed pick up and delivery back to the car park outside the terminal, and never had any problems with unauthorised charges to my credit card having arrived home. Definitely recommend, would use again when next on the Algarve.

21 maggio 2022
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Risposta di Zitauto

Hello!

Thank you very much for your comment! We are happy to know that we can count on your preference and recommendation.

Sincerely,
Zitauto

Valutata 5 stelle su 5

Superb value

Superb value

Hired from faro airport again and can highly recommend Zitauto, they made it so easy for collection and drop off

See you again soon

15 maggio 2022
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Risposta di Zitauto

Hello!

Thank you very much for your comment! We are happy to know that we can count on your preference and recommendation.

Sincerely,
Zitauto

Valutata 1 stelle su 5

Heel slecht verhuurbedrijf!

Heel slecht verhuurbedrijf!! In maart 2 auto’s gehuurd voor juni! Bevestiging gekregen
Maand geleden gevraagd om n 3e auto voor dezelfde periode. Allemaal mails heen en weer en nu dus ipv 3 auto’s maar 1 auto mogelijk !!! Schandalig!!

14 maggio 2022
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Valutata 5 stelle su 5

Hired a car with Zit autos in March…

Hired a car with Zit autos in March 2022 which is our 2nd time to hire in the algarve. They are fantastic to deal with and the cars that we had were absolutely perfect and felt like new. Their office in Faro airport is out of the back of a car but don't let that put you off 10/10

6 aprile 2022
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Risposta di Zitauto

Hello!

Thank you very much for your comment! We are happy to know that we can count on your preference and recommendation.

Sincerely,
Zitauto

Valutata 5 stelle su 5

Amazing!

We have been using Zitautos since I left Portugal in 2008. I have had no issue with them, they are helpful, friendly and you don't have to wait long. Have already booked my next hire for my trip to Portugal. I fly to Portugal 3 or 4 times a year, my first booking after flight is zitautos. Definitely happy and will continue to use. Thank you

17 marzo 2022
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Risposta di Zitauto

Hello!

Thank you very much for your comment! We are happy to know that we can count on your preference and recommendation.

Sincerely,
Zitauto

Valutata 5 stelle su 5

No problem rental Zitauto

We have been using Zitauto for a number of years now and I can honestly say we have had zero problems.

16 marzo 2022
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Risposta di Zitauto

Hello!

Thank you very much for your comment! We are happy to know that we can count on your preference and recommendation.

Sincerely,
Zitauto

Valutata 5 stelle su 5

Perfecte autohuur

Wij huren al verschillende jaren een auto bij zitauto en wij zijn zeer tevreden met de auto's en prijzen .Dit jaar zal ik zeker weer een auto bij deze firme huren.
Prima autoverhuurder.

4 gennaio 2022
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Risposta di Zitauto

Hello!

Thank you very much for your comment! We are happy to know that we can count on your preference and recommendation.

Sincerely,
Zitauto

Valutata 5 stelle su 5

Excellent service staff were very…

Excellent service staff were very helpful both when picking up my vehicle and dropping it back. Would gladly recommend them to anyone visiting Portugal and can’t wait to book again next time I travel

15 novembre 2021
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Risposta di Zitauto

Hello!

Thank you very much for your comment! We are happy to know that we can count on your preference and recommendation.

Sincerely,
Zitauto

Valutata 5 stelle su 5

From now on ZitAuto is the only way

Very easy people to deal with, the car was as described and worked perfectly, and nice ladies to meet at the airport for the handover. Will definitely recommend and will definitely use again.

15 novembre 2021
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Risposta di Zitauto

Hello!

Thank you very much for your comment! We are happy to know that we can count on your preference and recommendation.

Sincerely,
Zitauto

Valutata 1 stelle su 5

CAR/ZITAUTO Rent a car is one of the…

CAR/ZITAUTO Rent a car is one of the worst car rental experience I have ever had. It amounts to cheating customers for additional insurance although we had a zero liability insurance bought and paid for the rental we had. They wanted to force us to buy additional insurance, while we had the insurance with policy in our hand. We didn't get the car because we refused to have in addition to have paid for the insurance to block almost 3000 EUR on our credit card account... So that they find reasons to take more money out of our pockets. I would never ever book a car at this company CAR/ZITAUTO Rent a car, and also told my friends and relatives visiting the beautiful Portugal to never ever book a car there.
In addition the service was extreme arrogant and unfriendly and I was lucky to find an additional car company, where everything including the insurance situation and the service, was no problem...

PLEASE BE AWARE OF FAKE POSITIVE REVIEWS… IF YOU SEE THE REVIEWS ON MULTIPLE SITES YOU WOULD KNOW…

4 ottobre 2021
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Risposta di Zitauto

Hello Mr Qeis Kamran,

We regret that you have this opinion about our company.

There are points that need to be clarified. You rented your car through a broker who sold you an excess coverage. This sale has nothing to do with our company. We want you to understand that by contracting external insurance, your liability with us is as if there were no coverage. What happens is, in case something happens, the damages will be paid to the company that provides the car (us) and then the amount will have to be claimed from the broker that sold the deductible coverage.

We want apologize if any of our colleagues seemed to be rude or did not explain this situation to you.

If you wish to give us a second chance, we'll be very pleased to help you.

Sincerely,
Zitauto

Valutata 5 stelle su 5

Faultless car hire experience

Faultless car hire experience. Our first time using Zitauto. Picked up super clean 2021 model Clio right outside Faro arrivals terminal in car park 2. Paid rental amount in full, cash. They take main drivers credit card details also. We returned the car 10 days later to same place, car park 2. Return of car was under 5 minutes, they checked fuel level was ok, same to same, and visually looked over vehicle in and out. Said thank you to us and wished is a safe trip home. Superb service, will definitely be using Zitauto again. Thanks guys!

2 ottobre 2021
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Risposta di Zitauto

Hello!

Thank you very much for your comment! We are happy to know that we can count on your preference and recommendation.

Sincerely,
Zitauto

Valutata 5 stelle su 5

Highly recommend Zitauto

I have used Zitauto for many years.
We take multiple trips to Faro every year and I started using Zitauto as they were the cheapest with no hidden costs but I also find them highly efficient and very very helpful. Great range of modern cars - we go for the Group F option and that works very well for us. Great that they are now working from CarPark 2- so handy for collecting the car.
We get terrific service from Richard- thank you.
Could not recommend this company highly enough, we are in the car business and really appreciate the great service they give their customers.

14 settembre 2021
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Risposta di Zitauto

Hello!

Thank you very much for your comment! We are happy to know that we can count on your preference and recommendation.

Sincerely,
Zitauto

Valutata 5 stelle su 5

Great rental

Great rental. I rented a station wagon for 4 people. I returned the car very early in the morning (4.00 am). No problems with the rental or return. Good prices and nice cars. Friendly and kind service. If I visit Portugal again, I will certainly use your services. Satisfied customer.

Super wypożyczalnia. Jeśli myślicie o wypożyczeniu auta to szczerze polecam. Żadnych problemów i dobre ceny. Przejrzyjcie ich ofertę przed wylotem i rezerwujcie. Auto czeka. Ja nie miałem żadnych przygód ani z autem, ani ze zwrotem (auto zostawiłem na lotnisku - wylot ok 4 rano). Nikt nic nie mówił, nie czepiał się, nie chciał dodatkowych opłat. Miałem megane combi w diesel. Jeździłem głównie po drogach krajowych i mieście (poza autostradą). Średnie spalanie ok 4,5l.
Jeśli o mnie chodzi - polecam

24 agosto 2021
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Risposta di Zitauto

Hello!

Thank you very much for your comment! We are happy to know that we can count on your preference and recommendation.

Sincerely,
Zitauto

Valutata 5 stelle su 5

Cheapest & Easiest To Deal With

I've been using these guys for over 10 years and have never experienced any issues. Always cheapest and nicest to deal with. Also, cars have always been new and good quality.

1 agosto 2021
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Risposta di Zitauto

Hello!

Thank you very much for your comment! We are happy to know that we can count on your preference and recommendation.

Sincerely,
Zitauto

Valutata 5 stelle su 5

We have been using Zit Autos in Faro…

We have been using Zit Autos in Faro for about 20 years. They are a fabulous company. It’s definitely our go to car rental. The staff are wonderful and cars are in excellent condition. If I could give more than 5 star I would. We hope to continue to use and support them for many more years x

10 luglio 2021
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Risposta di Zitauto

Hello!

Thank you very much for your comment! We are happy to know that we can count on your preference and recommendation.

Sincerely,
Zitauto

Valutata 5 stelle su 5

I am from Germany and I had a lot of…

I am from Germany and I had a lot of questions for the toll etc and a worker of zitauto answered them with a lot of patience (Rita Dias). So would recommend this company without any doubt!

24 giugno 2021
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Risposta di Zitauto

Hello!

Thank you very much for your comment! We are happy to know that we can count on your preference and recommendation.

Sincerely,
Zitauto

Valutata 5 stelle su 5

Excellent company- used Zit for over 10…

Excellent company- used Zit for over 10 years. Good prices but just as importantly they provide a great service and there are no hidden extras or underhand tactics regarding damage etc etc.

8 maggio 2021
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Risposta di Zitauto

Hello!

Thank you very much for your comment! We are happy to know that we can count on your preference and recommendation.

Sincerely,
Zitauto

Valutata 5 stelle su 5

Why look elsewhere, they're the best!

I've been a long term (2009), twice a year customer of Zitauto pre "pandemic", and wouldn't consider using anyone else. Their prices are always competitive, cars are well presented, staff are exceptional, and pickup/return is so easy. I always ask for a small automatic and they never disappoint! Why look elsewhere, they're the best. Looking forward too seeing them again soon.

7 maggio 2021
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Risposta di Zitauto

Hello!

Thank you very much for your comment! We are happy to know that we can count on your preference and recommendation.

Sincerely,
Zitauto

Valutata 5 stelle su 5

Always very reliable

Always very reliable, have used Zitauto for 10 years and even sorted me out within half an hour when I got my dates wrong and turned up two days early. Excellent

4 maggio 2021
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Risposta di Zitauto

Hello!

Thank you very much for your comment! We are happy to know that we can count on your preference and recommendation.

Sincerely,
Zitauto

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