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Valutata 2 stelle su 5

With each trade, they say that they have not received at least one of the books. I now photograph the box during packing as evidence that all books were packed and should have been received at Ziffit.... Leggi di più

Valutata 1 stelle su 5

Used Ziffit a couple of times 1st time no real issues a couple of books rejected but ok. Trying to send another bundle booked in twice both times it's says courier called nothing to collect which didn... Leggi di più

Valutata 1 stelle su 5

Boxes due to be collected today and two hours before collection, got an email saying cancelled. Impossible to speak to anyone - customer service line is a recorded message then cut off, and Nora (cha... Leggi di più

Valutata 2 stelle su 5

As many others have noted, they consistently claim that items were not received at all, or else had water damage or some other problem and subtract money. It's a lie and happens too regularly to be an... Leggi di più

Dettagli dell'azienda

  1. Libreria

Informazioni fornite da varie fonti esterne

Ziffit.com Is The Easy Way To Sell Your Books, Games, CDs and DVDs Online. Clear Your Clutter and Earn Cash Today.


Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

282 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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1,4

Tutte le recensioni

(282)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I really wish I had read the reviews…

I really wish I had read the reviews before selling through them. They rejected a considerable number of CDs as damaged despite me having tested every single one of them before sending (and having rejected some myself).
The fact that they won't return the 'damaged' CDs is both irritating and suspicious.

1 maggio 2025
Non scritta su invito
Valutata 2 stelle su 5

With each trade

With each trade, they say that they have not received at least one of the books. I now photograph the box during packing as evidence that all books were packed and should have been received at Ziffit. I also message them and ask them for the money they owe me, which is usually only pence but if this happens to everyone it adds up. Its the principle. Their processes at the receiving end must be choatic for them to 'lose' books so frequently!!!!

14 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Ziffit Con

I have used Ziffit many times with no problems. But! This time my books were collected over 2 weeks ago and there’s been no communication from them since. The amount was not a fortune but added together with others having the same problem the total amount must be considerable! Avoid!

26 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Fraud. Unfair payment

The payment was so much lower than the agreed amount that I feel cheated. 99% of the items were in excellent condition. They have not returned the rejected items. I wish I had ever done this.

7 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

App didn't work.

Loaded up a number of books, took time to enter all my details (including bank account) only to get a "Network Error" fail. Every. Single. Time.
My network is fine - everything else works - so it must be a Ziffit/World of Books problem. App deleted. What a waste of time!

7 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Good pricing

Good pricing

Quick shipping option provided

Quick payment on receipt of item at their warehouse.

19 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Still the same con merchants.

Traded with them for years but never again. 3 trades running they rejected some perfectly acceptable items. Gave the 1 more chance and they accepted all. However last trade back to their bad old ways of rejecting good items, now buying under the selling name of World of Books rather than Ziffit but still the same con merchants. How they stay in business with all these dreadful reviews I have no idea. Like all fraudsters they must rely on conning new mugs. Stay well clear they will filch your items.

26 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Books for Pleasure The driver always collects on…

The driver always collects on time.Reliable pleasant service.Customer service exceptionally thoughtful and helpful.I have always found using ziffit/world of books easy and profitable..thankyou for giving me the chance to share my love of books and to declutter and receive a financial return.

23 marzo 2025
Non scritta su invito
Valutata 2 stelle su 5

Deliberate fraud

As many others have noted, they consistently claim that items were not received at all, or else had water damage or some other problem and subtract money. It's a lie and happens too regularly to be anything other than a deliberate strategy to defraud the customer. You cannot get your items back or appeal in any way, they just take some of your stuff for free.

15 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

I sent 14 books

I sent 14 books, all in very good condition. They offered about £9.50 for them, but I have just received £5.38 - they say 4 of the books were not acceptable, and I can look for details on my account. When I checked my account, only 6 books were listed - so what happened to the rest? I've bought books from them in the past, but I won't be doing it again now I know they're ripping people off! If you've got books you don't want, take them to a charity shop - you won't get anything for them but at least you won't get conned.

7 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Not a good experience

My first experience with this company has been very poor. DPD cancelled the collection due to bad weather, with no indication that it would be rescheduled. Contacting the company, they advised would be in touch after 72 hours to reschedule. No contact was made. Chased up again. Then noticed my account is saying trade has been paid.
Contacted again for explanation, no reply yet received. Have lost confidence and giving up. Will not use again. There are better and more reliable book buying companies out there .

15 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Send your books to a charity, not to this company.

I have been trying to get paid - only £4 something, for nearly six months. First they said one of the books hadn't been sent. Now they are swearing that I gave them wrong payment details and as they've made a payment to an account they refuse to name, they can't do anything about it. Like other reviewers, I really wish I'd given the books to a charity and not tried to deal with this company.

15 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

These 5 star reviews are not correct

Dear Thomas!
These 5 star reviews are not correct
I have used ziffit several times during 2024 and haven't had a single good experience. Even wrote to the CEO to vent my anger. These 5 star reviews are bots or probably from World of Books staff.

1 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Crooks

Crooks. I submitted two trades to Ziffit, packed them up, clearly marked the box with the trade numbers and sent them via pick up by a courier.

One trade was processed and I had the payout as it should have been. That's fine, except that the other trade, worth significantly more has not been processed. The reason given, it was in the same box as the other trade! Funny how the trade with the smallest payout, which was logged second, was processed and the first was not.

Okay I made a mistake and didn't read the 'packing guide', but now those books not logged have mysteriously disappeared and cannot be found and Ziffit are refusing to payout and cannot return the books.

29 novembre 2024
Non scritta su invito
Valutata 2 stelle su 5

Lost parcel no payout

I sent two parcels . Only one arrived so their courier has lost my second parcel . Disappointing service and won’t use the new platform again . Very Poor !!!!

19 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Please don't do business with this…

Please don't do business with this company.
I sent 23 items books and games they offered me approximately £17 which I was okay with. A few weeks later no cheque arrived, so went on the site only to find they had decided to pay me just over £10.
The company say some weren't up to their standard, but I don't believe that. I sold in good faith.
I am still awaiting payment.
Avoid this company like the plague. I give 1 star, but only because there was no option to have no stars.

17 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Very poor company to trade with

Dealt with this company and after the first successful trade in which all bar one item was accepted and paid, I'm afraid subsequent trades were very disappointing. They are deceitful in rejecting so many items you know are in good condition and were sent as being "not sent" or "no disc" or some ridiculous excuse and of course it's the most expensive items they reject. What a sham and a scam. You have no recourse to challenge this deceit.
So I would not sadly recommend this company to anyone.

16 novembre 2024
Non scritta su invito

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