Zest Recensioni 

3411
•
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I contacted zest this morning as unfortunately my TV had lost its picture. I requested a callback which was returned pretty quickly. I spoke with the lovely Bee who was very helpful and friendly. She... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Been with these since 2019, never used it, prices increase every year, and they meant to offer a healthcare check on you're items every year, but don't tell you until you ask. Outline to take you... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had Tich Tchi what a lovely customer service she explained the offer to me so well with patience and kindness that what make Zest the Best company and with them for years and will never think even... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Spoke to a lady called chi chi today was extremely helpful and understanding,and very prompt in resolving my issues Definitely has very good knowledge.

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di riparazione elettrodomestici

Informazioni su Zest

Scritti dall'azienda

Fresh Thinking Appliance Care

We look after all your household appliances under one roof, with hassle free repairs and protection. Our aim is to make protecting your appliances a smooth, friendly experience that you can count on in those times of need, whether it’s a repair, replacement, or just some technical advice; we've got your back.

Visit Our Website Book a Repair Protect Your Appliances Contact Us

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(3411)

682 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

So please, I can cook again

Although my Repair took over a week to fix from start to finish, I’m very pleased with the result. Engineer that came was lovely..

1 giugno 2026
Non scritta su invito
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Risposta di Zest

Hi Lucy,

This is fantastic news that your engineer experience was positive.

Many thanks
Justin

Valutata 5 stelle su 5

Cooker repair visit

Patrick called me 10 minutes in advance of his arrival which is always very helpful. He arrived on time and completed my repair swiftly and efficiently and was polite and respectful during his visit.

10 giugno 2026
Non scritta su invito
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Risposta di Zest

Hi Peter,

We are really happy to hear this feedback!

Many thanks
Justin

Valutata 5 stelle su 5

Tumble Dryer repair

It was a really straightforward process from making a call to the repair being booked Staff were all friendly and helpful

8 giugno 2026
Non scritta su invito
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Risposta di Zest

Hi Malcolm,

We love to hear that the journey was smooth and straightforward.

Many thanks
Justin

Valutata 5 stelle su 5

A first class service.

Your engineer arrived on time with the replacement seal. Your engineer was very informative and efficient.He quickly repaired the the washer and explained what he had done. I was very pleased with his friendly attitude. I highly recommend him and his company, first class.

7 giugno 2026
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Risposta di Zest

Hi Keith,

We're delighted your appliance could be repaired.

Many thanks
Justin

Valutata 5 stelle su 5

I spoke to Bee today

I spoke to Bee today, she was polite and diligent. it was very nice to speak to her.

8 giugno 2026
Non scritta su invito
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Risposta di Zest

Hi Felizarda,

We are really happy to hear you had a positive experience here.

Many thanks
Justin

Valutata 5 stelle su 5

Yanis is amazing

Yanis is amazing at what he does. Always happy and chatty as-well as doing a great job on the appliances he comes to fix. Thank you 😁

8 giugno 2026
Non scritta su invito
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Risposta di Zest

Hi Tash,

This is great news to hear your experience with our engineer.

Many thanks
Justin

Valutata 5 stelle su 5

Janis attended as per the prebooked…

Janis attended as per the prebooked appointed time and replaced the broken door hinges in 15 mins without any problems.
Excellant service as always.

5 giugno 2026
Non scritta su invito
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Risposta di Zest

Hi Azhar,

We're pleased the repair was a quick job!

Many thanks
Justin

Valutata 5 stelle su 5

Very good engineer for dishwasher

Very good engineer for dishwasher , explained to me very well, well experienced and polite. Thankyou

4 giugno 2026
Non scritta su invito
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Risposta di Zest

Hi Karen,

This is fantastic news to hear!

Many thanks
Justin

Valutata 5 stelle su 5

Great Service

Jay was polite, respectful and resolved my issue with the minimum of fuss.

1 giugno 2026
Non scritta su invito
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Risposta di Zest

Hi Neil,

We are pleased to hear that you were dealt with in a polite manner.

Many thanks
Justin

Valutata 5 stelle su 5

Bee was greatly helpful on 2 occasions

Bee was greatly helpful on 2 occasions. The service I received was amazing and not complicated at all . Bee is definitely an asset to your company

Thanks again
Beverley

1 giugno 2026
Non scritta su invito
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Risposta di Zest

Hi Beverley,

We are so happy to hear this type of feedback from our customers!

Many thanks
Justin

Valutata 5 stelle su 5

Very noisy washer dryer

From the first interaction with Zest I have found their service to very prompt, professional, and efficient.
The repair technicians that visited and conducted diagnosis and repairers were also prompt, and professional.
I would definitely recommend Zest as a domestic appliance insurance company! 10 out of 10!

26 maggio 2026
Non scritta su invito
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Risposta di Zest

Hi Mr Harrow,

We hope your appliance is now back up and running. Any issues please don't hesitate to get back in touch.

Many thanks
Justin

Valutata 5 stelle su 5

Great customer service

Bee the customer assistant was very helpful in running through some fault finding questions & to flag to operations to book an engineer for repair. Great work Bee & hoping the repair is efficiently carried out as the service I received today

1 giugno 2026
Non scritta su invito
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Risposta di Zest

Hi Rajash,

This is amazing to hear we could assist you with the next steps in booking in your appliance.

Many thanks
Justin

Valutata 1 stelle su 5

Zero customer service and unreasonable premium hikes

Only interested in your automatic renewals but not speaking with the customers or providing any service whatsoever! They keep hiking annual premiums and just tell you it will be automatically renewed - have just received an email to say it's going up 20%! No phone number available to reach them from overseas, 3 emails sent to helpdesk (their only other way of contact apart from 0800 number) are ignored, despite auto-email advising they'd be in touch in 24 hours. Absolutely appalling! Would not recommend this company to anyone!

30 maggio 2026
Non scritta su invito
Logo di Zest

Risposta di Zest

Hi Elena,

Thank you for taking the time to share your feedback.

Renewal letters are sent ahead of your plan renewing, so you have time to make any changes or let us know if you would prefer not to continue before the renewal date.

I can see your Account Manager has been trying to get in touch. I have now followed this up with them and made sure they are aware you are currently overseas. They will contact you by email shortly.

Thank you for giving us the opportunity to look into this for you.

Many thanks,
Charley

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