I have paid £50 every month for last 3 years my American fridge freezer been replaced they couldn’t fixed I had an offer for replacement nothing was like mine, I refused I gave them
My model number in the market £1195 when they send me an email say if you want this one I have to pay £1185 including installation and removal so towards my old one they paid around £100 it’s a joke my old one I paid £1200 that’s why I canceled my direct debit my advice they’re good but for replacement they’re terrible , this is my customer number C38679 you can reply here so everyone can see it

Professional service
Timely
Friendly and efficient staff

Very friendly and helpful customer service.
Same from the engineer

Excellent service, it was professional and effortless. Thank you.

Absolutely brilliant company so kind amd helped me so much omg plz think about these they brillant no stress .

From start to finish was brilliant customer service, from booking in to Janis completing the repair to my dryer. He was respectful and tidy and done a brilliant job, a credit to the company.

Patrick was friendly and very supportive. You can see he is very experience. He got my washing machine sorted. Running well again. Tidy up after hia work

Thanks Patrick

Omon

Very pleased with the service we received and the washing machine is working a treat many thanks.

The engineer’s diagnosis were very good and he sorted the issue out.

Great service

The engineer came to fix my dryer and washing machine, he was very kind n great he fixed my issue with my dryer and washing machine. Patrick was very helpful and very knowledgeable and professional at his job many thanks from customer Azra

Janis provided excellent and a efficient service and always has.
Very happy and a lovely gentleman.
Thank you

Good service 👍

Bee was fabulous, got everything sorted quickly and professionally! Thank you so much

Fridge fixed, but took such a long time.

Although problem wasn’t repaired as the engineer did not carry the required part. He informed me that he would have the required part placed on order. He was very informative as to what the problem was and how the repair would take place.

I contacted Zest regarding replacement options of my old washing machine which was under Zest's care plan and the old machine was beyond economic repair. The company set up a return call message which I found it very useful as I did not have to wait for them to answer my call due to their staff being busy. Less than 30 min later, Zest called me and I finalised my preferred option over the phone with reasonable cost and I was told the new washing machine would arrive in 5 working days and the order would be passed onto Zest Operations Team. The next day, I received a text message from the Operations Team saying that my new machine would arrive in 2 days time which was beyond my expectation. The new machine arrived on the day as promised and everything was in good order. I am very happy with the service provided by Zest.

Patrick came with the part and fitted it. Everything was clearly explained and everywhere was left neat and tidy

Washing machine and vacuum cleaner broken at the same time. Sadie has sorted everything for me, excellent customer service support, very polite and extremely helpful. Thank you Sadie

A brilliant Engineer (Scott Goodby) visited and fixed my integrated Microwave without destroying the cabinet. He knew exactly what to do. I am not disappointed for signing up appliance care with Zest. I will recommend.