Zest Recensioni 

3411
•
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I contacted zest this morning as unfortunately my TV had lost its picture. I requested a callback which was returned pretty quickly. I spoke with the lovely Bee who was very helpful and friendly. She... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Been with these since 2019, never used it, prices increase every year, and they meant to offer a healthcare check on you're items every year, but don't tell you until you ask. Outline to take you... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had Tich Tchi what a lovely customer service she explained the offer to me so well with patience and kindness that what make Zest the Best company and with them for years and will never think even... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Spoke to a lady called chi chi today was extremely helpful and understanding,and very prompt in resolving my issues Definitely has very good knowledge.

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di riparazione elettrodomestici

Informazioni su Zest

Scritti dall'azienda

Fresh Thinking Appliance Care

We look after all your household appliances under one roof, with hassle free repairs and protection. Our aim is to make protecting your appliances a smooth, friendly experience that you can count on in those times of need, whether it’s a repair, replacement, or just some technical advice; we've got your back.

Visit Our Website Book a Repair Protect Your Appliances Contact Us

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(3411)

682 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I requested for my vacume cleaner…

I requested for my vacume cleaner repair two times after 10 days wait they finally sent ne back after repair but still same no proper suction and cap of filer is also loose overall not happy with repair service

2 giugno 2026
Non scritta su invito
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Risposta di Zest

Hi,

I'm sorry to hear you're still experiencing problems with your vacuum cleaner.

Please get in touch with us on 0800 888 6666 or through zestplan.com/contact-us, and we'll be happy to look into this for you and arrange the next steps.

Thank you for bringing this to our attention. We look forward to helping you get this resolved.

Kind regards,
Charley

Valutata 5 stelle su 5

Absolutely fabulous service

Absolutely fabulous service, luckily I have been insured with these guys and in the last 2 weeks have had to use them twice. My washing which has been continuously insured out of the blue broke down and an express repair was completed by zest team. And today I accidentally dropped my dryer water dispenser and Bee was absolutely fantastic she managed to understand what I needed dealt with my query and assisted with the part order. Thank you Bee, for an amazing customer experience.

27 agosto 2026
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Risposta di Zest

Hi Zahira,

This is fantastic to hear we could help you on both occasions.

Many thanks
Justin

Valutata 5 stelle su 5

zest team

can not fault the zest team they had an engineer for my tumble dryer within days and the engineer fixed my tumble dryer

26 agosto 2026
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Risposta di Zest

Hi Catherine,

This is wonderful news your Tumble Dryer is running again!

Many thanks
Justin

Valutata 5 stelle su 5

Bee phone me this morning to arrange an…

Bee phone me this morning to arrange an appointment to repair my Belling Range cooker, very pleasant and professional,could not be more helpful.
A credit to your company

27 agosto 2026
Non scritta su invito
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Risposta di Zest

Hi Alexander,

We are delighted we could assist you on the cooker.

Many thanks
Justin

Valutata 5 stelle su 5

Great all round

Visit simple to arrange. Was kept up to date about timing, The engineer arrived at the expected time, was pleasant and efficient, and quickly got my dishwasher working again like new.

25 agosto 2026
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Risposta di Zest

Hi,

We are pleased the job on the dishwasher was successful!

Many thanks
Justin

Valutata 5 stelle su 5

Zest make it easy

Zest make it easy from reporting the fault to the repair. Communication at every stage and a follow up. I would highly recommend Zest great customer service

26 agosto 2026
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Risposta di Zest

Hi John,

We are delighted you were happy with the service.

Many thanks
Justin

Valutata 1 stelle su 5

Over 4 months with this ' so called…

Over 4 months with this ' so called agenct " not one gig applied for everything even interstate NOTHING. and when you try to cancel for months they ignore you. Very poor company....stay away!

26 agosto 2026
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Risposta di Zest

Hi Daniel,

Thank you for your review.

We haven't been able to find an account that matches the details you've provided, and the references to gigs and interstate work don't appear to relate to the services we offer.

If your review is about ZestPlan, please contact us at helpdesk@zestplan.com so we can look into this for you. If the review was intended for another business, we'd be grateful if you could update it accordingly.

Kind regards,
Charley

Valutata 5 stelle su 5

Very happy with the experience

No quibble replacement when my fridge/freezer was deemed unrepairable. Was given two options and when they weren’t what I wanted and I put forward an alternative that was accepted. Very pleased with the replacement. Thank you.

21 agosto 2026
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Risposta di Zest

Hi Edward,

I'm glad we were able to assist you with an alternative appliance!

Thank you for taking the time to share your experience.

Kind regards,
Charley

Valutata 5 stelle su 5

Great service all round

Great service all round. Engineer was polite well presented and fixed problem on first visit.

19 agosto 2026
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Risposta di Zest

Hi Lyn,

This is wonderful news that it was a first time fix!

Many thanks
Justin

Valutata 5 stelle su 5

Monthly premium

Jay took care and listened to my concerns patiently. Spoke to insurance underwriter and called back same day to give feedback. Jay was curtious, caring, respectful and genuine in dealing with issues. Mutual solution was reached and I am happy to stay with Zest. Thank you so much for all your support jay.

13 agosto 2026
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Risposta di Zest

Hi Pav,

We're always happy to find what's right for you.

Many thanks
Justin

Valutata 5 stelle su 5

Engineer was friendly and professional

Engineer was friendly and professional, he figured out the problem quickly and also managed to fix the issue right way. Very happy with the result

18 agosto 2026
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Risposta di Zest

Hi Zoe,

We are happy the job went smoothly!

Many thanks
Justin

Valutata 1 stelle su 5

my hob had a carbon monoxide leak last…

my hob had a carbon monoxide leak last week , it was condemmed , so phoned today for an update of whats happening ,and was told a hob for cooking wasnt an priorty , explained iv disabled kids with eating disorders and need a working hob , very dismissive and was told need to wait another 24 hrs , not happy with the service at all .

12 agosto 2026
Non scritta su invito
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Risposta di Zest

Hi Tracy,

Thank you for your feedback.

I'm really sorry to hear about your experience and the frustration this situation has caused.

Unfortunately, I'm unable to identify your account from your review, but I'd like to look into this for you. Please email me at helpdesk@zestplan.com with your full name and customer number, and I'll make sure your concerns are reviewed as a priority and that you receive an update on your case ASAP!

Thank you for bringing this to our attention, and I appreciate the opportunity to investigate further.

Kind regards,
Charley

Valutata 4 stelle su 5

Very quick & trouble free service when…

Very quick & trouble free service when anything goes wrong but bit too pushy on the sales side wanting you to spend more money on the pretence of saving. Polite & well mannered though.

10 agosto 2026
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Risposta di Zest

Hi Cheryl,

We appreciate the feedback and will take this on board.

Many thanks
Justin

Valutata 5 stelle su 5

Great Company…

From reporting the fault it was only 2 days till engineer came out fantastic service wouldn't be without zest cover

4 agosto 2026
Non scritta su invito
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Risposta di Zest

Hi Jackie,

This is great feedback to receive regarding the job!

Many thanks
Justin

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