Zenith are refusing to fix the only lift in the building that has been broken for over 3 weeks. No updates since the beginning of September. Not providing access to a building with multiple floors is... Leggi di più
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Scopri cosa dicono le persone
James — the Property Manager at Islington Wharf — has been awesome! James has consistently gone “above and beyond” to help with any issue, big or small. What really stands out is how responsive Jame... Leggi di più
L'azienda ha risposto
Very unprofessional. Took them 3 weeks and multiple follow up to respond to our ticket, and pretty much they told us they won't address the problem reported even if it is clearly their responsibil... Leggi di più
L'azienda ha risposto
We’ve been living in Islington Wharfe for the past two years, and James (James Stanton) has been absolutely fantastic throughout. He is always friendly, approachable, professional, and genuinely hap... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni di contatto
47 Bengal Street, M4 6BB, Manchester, Regno Unito
- 0161 245 1166
- info@zenithmanagement.co.uk
- zenithpropertymanagement.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 38% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Had a query that Alex Clarke dealt with…
Had a query that Alex Clarke dealt with quickly and efficiently. Cheers.
Thanks to Alex – Quick and Friendly Support!"
My request regarding platform registration was handled with remarkable efficiency by Alex Clarke. His prompt attention and great support ensured a positive and seamless experience from start to finish. Thanks Alex!
Thank God that there are still people…
Thank God that there are still people who do not hesitate to help others and I would like to say with respect that Mr. Chris Tipler is one of these people. Some time ago, I was issued a fine by mistake, and by contacting Mr. Chris Tipler and stating the reason for the mistake, I asked him for help to follow up to correct this mistake. Fortunately, this mistake was resolved by his action and I am very grateful for his help!
Merry Christmas and God bless you dear Chris Tipler
Charlotte was amazing
Charlotte was amazing! Helped me resolve my issue quickly and effectively.
Zenith are a new management company for…
Zenith are a new management company for our building following a RTM takeover. They are a total contrast to the previous abysmal managing agent ( EMS ). James and Leah have been exceptionally helpful along with our new property manager Alma. My dealings today by email with Alex and Jac have been pleasant and efficient. Impressed so far and would highly recommend, especially if you are thinking of doing RTM.
Quick and responsive
I needed my fob reprogrammed urgently and Chris has been so helpful. He was very professional and provided me with a quick solution. He sorted the issue and posted a new fob straight away. Thank you once again.
I had a good experience with Alex who…
I had a good experience with Alex who helped with regards to my service charge payments and understanding my bill. Exceptional customer service
Quick and Positive Response
I am impressed by the service provided by Alex Clarke. The response is quick and positive and I love the follow-up action taken.
I recently dealt with Alex Clarke of…
I recently dealt with Alex Clarke of Zenith Management over an electricity meter reading. Although he made an initial mistake, he very promptly corrected it, and apologised, and then followed this up a check that everything had been resolved to my satisfaction. Very impressive customer service.
Alex Clarke
Alex Clarke - Friendly and polite response after I asked for a meter reading. Also followed up to check I had received the email which was appreciated.
Legal Department - Zenith Management - First Class
Contacted Zenith over a work related matter via email - got a reply within minutes and told that the email had been forwarded to the correct department. Received email from Legal Department within minutes and within 48 hours the issue had been resolved - excellent communication and a big thank you to Mathew Petit for going above and beyond.
Positive customer experience
I recently had the pleasure of interacting with Alex over the phone, and I must express my satisfaction with the level of service I received. Alex went above and beyond to assist me in chasing up an awaited response. His professionalism and commitment to ensuring a positive customer experience was truly commendable.
Support for the Fob
"I recently had the misfortune of losing my key Fob for my apartment managed by Zenith Management Ltd. However, the experience turned out to be surprisingly positive thanks to the swift and efficient assistance of Mr. Chris Tipler, the Property Support Advisor. In less than two days, I received a replacement Fob, resolving my issue seamlessly. I am extremely impressed and grateful for the high level of service and attention to detail demonstrated by Mr. Tipler. His help not only solved my immediate problem but also reinforced my confidence in the management's commitment to resident satisfaction. Highly recommend their services!"
I lived at Lowry Wharf for two years
I lived at Lowry Wharf for two years. The guys at the concierge were brilliant. Always a friendly voice and super helpful if anything went wrong. Going to miss chatting with Martin when collecting a parcel!
Quickly solve the issue
Alex quickly helped me resolve the issue, very good service attitude.
Had some issues which were quickly…
Had some issues which were quickly resolved, I found Chris Tipler to be extremely helpful.
A job well done
I had some dealings recently with Alex Clarke and found him most helpful and Understanding. He is a credit to your organisation and should be recognised as such.
Excellent service
Excellent service - very quick to respond and always has the answers to my questions, Mathew really could not be more helpful.
Selling my property
When trying to sell my flat Mathew Petit was extremely helpful. It was not the outcome I wanted but Mathew was always willing to help and always responded quickly and went above and beyond in trying to assist the process.
Alex Clarke was extremely helpful in…
Alex Clarke was extremely helpful in streamlining payments and talking me through the whole system. He was on top of the issues and recognized my voice and managed the file highly professionally from the get go! Much appreciated. Clare
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