Footasylum PLC Recensioni 

Major flaw in their refund system.

Like many others on here I’ve sent my jacket back and not received a refund
Have raised complaint to the payment partner as it’s best you avoid paying via those methods. If I had paid on my credit card I could have called the credit card company
Will be reporting to trading standards on Monday so hopefully I will get my money back

After reading bad reviews was quite concerned. However. Ordered a coat on Saturday, recieved today (Wednesday)
Good quality coat and customer service was good

Ordered Rumarzo jacket using a blue light discount. Confirmation email received swiftly, followed by dispatch email, Tracking number and delivery 2 days later.
I was wary of some of the negative reviews, but my experience was faultless.
**Update to say unfortunately my coat has a fault but the live chat with Rianna was great and a free returns label has been sorted already.

Got zavetti Canada coat from them and the coat started to rip off the first week, 120£ for a poor quality coat , don’t bother to buy again from them !

This is my second order with the company as the first order was too big. I sent back and used the exchange option but was told a refund had been sent as they didn't have the size I wanted, I checked the site and they did have my size in stock which was annoying, the cynic in me thinks they probably just said that so I had to buy at full price this time round (received 15% off the first order). I did receive the refund in a couple of days and
I loved the coat so placed at full price anyway and received two days later with no issues. Despatch email and tracking number were both sent to me

Sooooo happy with my new jacket, quality and thickness is unreal. Fast delivery and great communication with Maham, thank you loads!!! Definitely will be back to purchase another colour in the jacket

fraudulent company to obtain your details, registered for 15% off never arrived so contacted them, they said they had no 15% codes and to buy and they would refund the 15%. Honestly never had this where they fraudulently obtain your data

I used the live chat today for this company. The person was called Aiman. They were so helpful and sorted out my query for me. It was a parcel that had gone missing as it had been left on the step! I dont think at any time this should be the process with parcels. Thanks again Aiman

After ordering a jacket from here i read the reviews and got a little paranoid that i had been scammed i contacted zavetti threw facebook who replied swiftly with a tracking number. My parcel arrived yesterday 11/12/23 i only ordered it on friday. Maybe I'm just one of the lucky ones but they answered every question I had. Don't think i would order again but i got what i paid for 2 days after ordering it

❌️❌️❌️❌️❌️❌️ AVOID AT ALL COST❌️❌️❌️❌️❌️❌️

Whole company is a scam. They take your money and don't send you the products ordered then lie to you about sending out replacements. Give fake tracking with no scans updates. No way of communication. Never send order confirmations. Stay away from this crowd it's definitely a dodgy set up. Very unprofessional

Had a coat ordered and delivered except it was not delivered!!!! A hole was ripped in the bag and the coat was missing, emailed Zavetti and they refused to do anything. Worst customer service EVER!!!!

Well after reading the reviews I thought my orders were never going to come, like everyone else I received no confirmation email, I signed up to their site and on there it said i only had one order pending. By now i am getting very worried so I did take to Facebook with my concerns and had a reply in no time telling me my orders were on their way
One order arrived next day, then second order arrived the day after.
Only gave 3* as like everyone else we get no communication

My daughter ordered a jacket on Monday.Got no email just her order number.After reading reviews on here we didn’t hold out much hope.I sent a message via facebook .Got a reply a few hours later with tracking details.And the jacket was delivered this morning perfect.We live in Dublin.Don’t try the live chat as it is useless.But overall happy with the order.

I did not receive any confirmation email,I did not get a response from their email or chat.
I have been trying for 2 days
I will never buy from them again
I want a refund

Avoid at all costs. They use evri/hermes for delivery and consistently lie about orders. Evri don't leave parcels where requested even though it's an option on their site. They also use contractors who steal parcels.

Ordered 3 days ago and the jacket has arrived. Exactly as described and pictured. Overall very happy with coat.

Do not buy from this company they take your money then transfer your order to footasylum and you don't get the goods and then there customer service do not even respond to your messages never again will I buy from zavetti or footasylum 4 days it's been and I still cannot get my money back as customer service just ignore your messages

Worst company in the world!! Avoid avoid avoid ⛔️⛔️⛔️⛔️⛔️

Ordered 3 coats 11 days ago costing me £300!! No dispatch email no nothing. They've taken the money from my bank and still no order recieved eventhough their website states dispatch in 24 hours!
Can never get through to anyone on live chat. Their email address doesn't accept incoming emails. Phone number doesn't work. It's a complete fraudulent website!!!
Please don't order from here guys ⛔️⛔️⛔️⛔️⛔️

Ordered a few days ago spent almost £100 through paypal pay in 3 didnt receive a confirmation email of the order even though they have taken the money status is saying ready to process so doesn't seem like it's even been dispatched and customer service seems like no one's actually there to answer any of my questions just hope it turns up in the next day or 2. Either way I will not be ordering from Zavetti directly ever again and I would highly recommend everyone to avoid this site and order from JD or simular sites other than this one

I placed an order for a jacket on the Zavetti website and opted for next day delivery by paying an additional fee. However, it has been two days, and I have not yet received my delivery. Despite attempting to reach out to them through both email and the online chatbox, I have not received any response.