ZAP CLOTHING Recensioni 

319
•
TrustScore 4.5 su 5

4,4

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

First time shopping with Zap Clothing and I couldn’t be happier. Ordered late on Sunday and the item arrived on Tuesday. It was absolutely immaculate, beautifully packaged, and I was kept fully info... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

First time ordering with Zap, could not be happier, next day delivery, Canada Goose jacket at an amazing price, price was so good that I did a few checks on it myself just to make sure and no alarms b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Absolutely brilliant service from start to finish. Communication was excellent throughout, with quick and helpful responses to any questions I had. My Moncler coat arrived really quickly, and was p... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Do not use. Ordered an item it got shipped then sent back for no reason. info@zapclothing is a scam email address because the never reply. Calling the store is pointless as they dont deal with onl... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Shopping e moda

Informazioni fornite da varie fonti esterne

ZAP Clothing is the leading mens designer boutique in the UK, stocking brands such as Gucci, Moncler, Saint Laurent and Dior - Click To View Collections


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

319 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 60% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(319)

105 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

They charge way to much in shipping and…

They charge way to much in shipping and duties. A 54 dollar charge to ship to the United States is ridiculous. $30 in shipping and $24 in duties is outrageous. There are other discount designer retailers that have great sales and dont charge those extra fees and they ship from overseas. Won't be ordering from them.

27 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Highly recommend it

Great experience. First time ordering and was a bit hesitant but the product got shipped immediately with DHL and very happy with it. Very happy to recommend.

20 luglio 2026
Non scritta su invito
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Risposta di ZAP CLOTHING

Dear sir,

Thank you so much for your kind review <3
We hope to see you shop again soon.

Best wishes,
ZAP

Valutata 5 stelle su 5

I was searching for a statement piece…

I was searching for a statement piece for an event. Looked throughout the internet and then “voila” it appeared on ZAP. And it was at a great price. Much much better priced than in the usual boutiques I buy.
I hesitated at first because I wasn’t a ZAP client. But everything was better than expected. I would definitely be buying from ZAP in the near future.

22 luglio 2026
Non scritta su invito
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Risposta di ZAP CLOTHING

Dear sir,

Thank you so much for your kind review <3
We hope to see you shop again soon.

Best wishes,
ZAP

Valutata 5 stelle su 5

Fantastic experience from start to…

Fantastic experience from start to finish! The website was easy to navigate, ordering was quick and hassle-free, and they stock the brands I actually want at great prices.

I'm in Australia, and I was genuinely impressed by how fast the express international shipping was. Everything arrived exactly as ordered, well packaged, and in perfect condition.

What else can I say? Great products, great prices, excellent service, and super-fast delivery. I'll definitely be a repeat customer.

Nuff said!

23 luglio 2026
Non scritta su invito
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Risposta di ZAP CLOTHING

Dear sir,

Thank you so much for your kind review <3
We hope to see you shop again soon.

Best wishes,
ZAP

Valutata 5 stelle su 5

Very fast delivery

Very fast delivery and low price

14 luglio 2026
Non scritta su invito
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Risposta di ZAP CLOTHING

Dear sir,

Thank you so much for your kind review <3
We hope to see you shop again soon.

Best wishes,
ZAP

Valutata 5 stelle su 5

Amazing company!!! 10/10.

WOW! Can’t recommend Zap Clothing enough! 🤩
Just bagged a pair of Canada Goose sunglasses that were £260 in Flannels for only £150! I’m absolutely over the moon!
There was a small issue with the next-day delivery, but they kept me informed throughout, and they arrived the very next day.
Brilliant customer service, incredible prices, and a company I’d happily buy from again and again. 10/10 – highly recommend! 👏🔥

23 giugno 2026
Non scritta su invito
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Risposta di ZAP CLOTHING

Dear sir,

Thank you so much for your kind review <3
We hope to see you shop again soon.

Best wishes,
ZAP

Valutata 5 stelle su 5

Fast and Fresh!

Good fresh selection! Extremely fast shipping!

24 giugno 2026
Non scritta su invito
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Risposta di ZAP CLOTHING

Dear sir,

Thank you so much for your kind review <3
We hope to see you shop again soon.

Best wishes,
ZAP

Valutata 1 stelle su 5

Horrible customer service on a faulty luxury product

Horrible customer service after receiving a bag that was broken. Firstly they accused me of breaking the bag when I sent photos showing the damage was already done. They told me they wouldn’t even recieve the bag to review, finally told my an address to send it to which BOUNCED. Now they are not responding to my emails. Disgraceful company for a legitimate issue with the product. I am $1000s of dollars out of pocket.

2 marzo 2026
Non scritta su invito
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Risposta di ZAP CLOTHING

Dear Jason,

Thank you for your review,
however, we need to address the points raised.

You purchased the bag on 1st November 2025 and subsequently informed us of damage in December, providing photographs. Although the damage was not clearly visible in the images, we requested that you return the bag for inspection.

You chose to continue using the bag until May 2026, at which point you contacted us again to arrange return. Given that you have had the bag for 8 months, we must clarify that we initially requested its return in December 2025, when it had been in your possession for 2 months. Unfortunately, as you did not return the bag at that time and you carried on wearing the bag you are now outside our statutory rights period for processing a return or replacement.

Best regards
ZAP TEAM

Valutata 5 stelle su 5

Great job with shipping

Great job with shipping
Delivery service
Price is great

2 giugno 2026
Non scritta su invito
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Risposta di ZAP CLOTHING

Dear sir,

Thank you so much for your kind review <3
We hope to see you shop again soon.

Best wishes,
ZAP

Valutata 5 stelle su 5

Amazing selection, extremely fast international shipment, and competitive prices.

I had a great experience with ZAP from start to finish. The ordering process was smooth, shipping was incredibly fast, and the item arrived exactly as described.

I purchased a Balenciaga bag and couldn’t be happier with it. You can tell they take pride in what they do, from the quality of their products to how they handle customers. Communication was clear and professional throughout.

It’s not always easy to find a company you feel confident buying from, especially with higher-end items, but ZAP earned my trust right away. I’ll definitely be coming back and wouldn’t hesitate to recommend them to others.

22 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Garment missing. Won't refund me. AVOID

Ordered two products from Zap Clothing. One garment missing and they are refusing to refund me, making out it is me who is being dishonest. Absolutely disgraceful service, luckily i ordered with a credit card and will always do so when order online due to scumbag firms like this.

17 marzo 2026
Non scritta su invito
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Risposta di ZAP CLOTHING

Hello,

Thank you so much for feed back, could you please email info@zapclothing.com as we can not find a trace on your order with the name given on this review.

We will wait for your email to help you further!

Thank you
Regards
ZAP

Valutata 5 stelle su 5

Second order. Great service.

A few days ago was my second order with them. In both instances they got my order out almost immediately, sending me a DHL tracking email just a few hours after.
Their sales are great too! They will definitely be my go to!

21 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

This is the worst company I have EVER…

This is the worst company I have EVER dealt with my son placed an order back in feb the item was supposed to be shipped in 2-3 days we ended up waiting 10 days to hear nothing then I go out of my way to contact them just for them to tell me that the order is fraud Risk and refund our order that was march 2 it’s now march 10th and we still have not received the money back yet I would never recommend ANYONE ever purchase from them

1 marzo 2026
Non scritta su invito
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Risposta di ZAP CLOTHING

Dear Fabian,

I hope this message finds you well.

1) your order was detected as HIGH RISK OF FRAUD
2) we use shopify the biggest website platform in the world and fraud analysis system.
3) We was notfy that you are know for scams and claiming that parcel were not delivered
4) we would advice you to please stop trying to harm businessness with credit card fraud.

Our system did its job and blocked your order

Good day.

Valutata 5 stelle su 5

Zap has been my go-to for luxury goods…

Zap has been my go-to for luxury goods for a while now. Once I discovered them, I can help but keep coming back! They have the best prices on most of their items and they frequently offer discounts on top of their already great prices. Also, I’m in the United States and the shipping is still fantastic, quicker than many things I order from here! My wife always tells me she wishes she could find a place like Zap Clothing for women! With all that said, I obviously highly recommend! Legit company, legit merchandise, legit shipping!

5 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

The online buying process is incredibly…

The online buying process is incredibly seamless, with no issues whatsoever. The shipping is also spot on, very fast and efficient, and they provide tracking numbers from the moment the order is shipped. I’ve never had any problems with them at all. I love the brands, the selection, and definitely the service.

21 febbraio 2026
Non scritta su invito

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