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Valutata 1 stelle su 5

Ordered two products from Zap Clothing. One garment missing and they are refusing to refund me, making out it is me who is being dishonest. Absolutely disgraceful service, luckily i ordered with a cre... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Zap has been my go-to for luxury goods for a while now. Once I discovered them, I can help but keep coming back! They have the best prices on most of their items and they frequently offer discounts on... Leggi di più

Valutata 5 stelle su 5

The online buying process is incredibly seamless, with no issues whatsoever. The shipping is also spot on, very fast and efficient, and they provide tracking numbers from the moment the order is shipp... Leggi di più

Valutata 5 stelle su 5

Due to some mixed reviews online I wanted to write an unbiased opinion on my experience of Zap clothing. I found the whole experience from ordering my Canada Goose jacket to delivery seamless. The j... Leggi di più

Dettagli dell'azienda

  1. Shopping e moda

Informazioni fornite da varie fonti esterne

ZAP Clothing is the leading mens designer boutique in the UK, stocking brands such as Gucci, Moncler, Saint Laurent and Dior - Click To View Collections


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

291 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 62% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Garment missing. Won't refund me. AVOID

Ordered two products from Zap Clothing. One garment missing and they are refusing to refund me, making out it is me who is being dishonest. Absolutely disgraceful service, luckily i ordered with a credit card and will always do so when order online due to scumbag firms like this.

17 marzo 2026
Non scritta su invito
Logo di ZAP CLOTHING

Risposta di ZAP CLOTHING

Hello,

Thank you so much for feed back, could you please email info@zapclothing.com as we can not find a trace on your order with the name given on this review.

We will wait for your email to help you further!

Thank you
Regards
ZAP

Valutata 5 stelle su 5

Second order. Great service.

A few days ago was my second order with them. In both instances they got my order out almost immediately, sending me a DHL tracking email just a few hours after.
Their sales are great too! They will definitely be my go to!

21 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

This is the worst company I have EVER…

This is the worst company I have EVER dealt with my son placed an order back in feb the item was supposed to be shipped in 2-3 days we ended up waiting 10 days to hear nothing then I go out of my way to contact them just for them to tell me that the order is fraud Risk and refund our order that was march 2 it’s now march 10th and we still have not received the money back yet I would never recommend ANYONE ever purchase from them

1 marzo 2026
Non scritta su invito
Logo di ZAP CLOTHING

Risposta di ZAP CLOTHING

Dear Fabian,

I hope this message finds you well.

1) your order was detected as HIGH RISK OF FRAUD
2) we use shopify the biggest website platform in the world and fraud analysis system.
3) We was notfy that you are know for scams and claiming that parcel were not delivered
4) we would advice you to please stop trying to harm businessness with credit card fraud.

Our system did its job and blocked your order

Good day.

Valutata 5 stelle su 5

Zap has been my go-to for luxury goods…

Zap has been my go-to for luxury goods for a while now. Once I discovered them, I can help but keep coming back! They have the best prices on most of their items and they frequently offer discounts on top of their already great prices. Also, I’m in the United States and the shipping is still fantastic, quicker than many things I order from here! My wife always tells me she wishes she could find a place like Zap Clothing for women! With all that said, I obviously highly recommend! Legit company, legit merchandise, legit shipping!

5 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

The online buying process is incredibly…

The online buying process is incredibly seamless, with no issues whatsoever. The shipping is also spot on, very fast and efficient, and they provide tracking numbers from the moment the order is shipped. I’ve never had any problems with them at all. I love the brands, the selection, and definitely the service.

21 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Ordered a set of shorts and payed for…

Ordered a set of shorts and payed for them online asked for proof of my address that we've lived in over 5 years and never ever had to do this in my life sent a copy of electric bill in my name and address asked do you live in a house I said it's s park home they then cancelled the order not happy as this is racial because we said we live in a park home but happy we get deliveries all the time its not a caravan site at all its for me and my family no other familys on there and yes my name was on the card complete lies you wont even pick the phone up to speak go on google maps and you will see its not a carvan site so you dont like people in caravans then so you are racial i can send you reciepts from louis vuitton dior ect from orders weve had delivered ect no one trying to con you out of a pair of shorts

4 marzo 2026
Non scritta su invito
Logo di ZAP CLOTHING

Risposta di ZAP CLOTHING

Dear Andrew,

We hope this finds you well.

Firstly, our security system flagged your order due to high risk.

1) You placed your order 419km away from where you wanted it delivered.
2) The card did not match the shipping or billing address.
3) You entered no CVV on the back of your card
4) This delivery address is a caravan site.
5) The card was in a different name from yours

This is why we reached out to you for more information about this order.

This is not a normal activity; we are selling high-value items, and they need to be taken care of.

Your order was cancelled and refunded within 48 hours.

Thank you
ZAP

Valutata 5 stelle su 5

Discount designer clothing at a fraction of the cost

What a wonderful website to get designer clothing at a fraction of the cost I discovered this website through a Google search and will never pay full retail for designer clothing ever again if you're in the market for designer clothing, I highly recommend you visit Zapp before shopping at any other retailer highly recommend it as they're very professional high-quality and fast shipping

28 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Satisfied with the purchase and customer service

I couldn’t be happier with my recent purchase! From start to finish, the entire experience exceeded my expectations. The product arrived quickly, was well-packaged, and matched the description perfectly—if anything, it looked even better in person.
What truly set this experience apart, though, was the incredible customer service. I contacted ZAP and received a very promt and detailed response. John was responsive, friendly, and genuinely eager to help. The whole process was smooth and stress free. It’s rare to find a company that values its customers the way they do.

20 febbraio 2026
Non scritta su invito

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