YourSexualHealth Recensioni 

74
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Website relatively easy to navigate and make decisions on purchase. Any and all emails replied to quickly and with relevant answers to questions. Telephone call from the doctor within hours of requ... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

First time I've used this company. Really friendly, professional and knowledgeable. Speedy service too! Reassured that they use a UKAS regulated laboratory so happy that I have accurate results withou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I use YourSexualHealth often for my work and have found them to be a fantastic service. The clinics are great, with friendly staff and a judgement free experience every single time. I would high... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Excellent help in organizing an appointment and follow up. Only disappointing point is not appreciating some aspects of testing required so had to do again (although maybe I should have been more info... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di analisi per malattie sessualmente trasmesse

Scritti dall'azienda

Your Sexual Health Limited delivers comprehensive sexual health testing across the UK, offering discreet home STI test kits, private clinic visits, and home nurse appointments for convenient, personalised care. All testing is supported by accredited laboratory analysis with fast turnaround times. Every positive result includes a free GP consultation, giving you access to expert medical guidance without additional cost. Our mission is to make STI testing easy, confidential, and accessible, with trusted nationwide support.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

74 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(74)

60 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent work throughout whole year

One year on since I left this company first review in January 2022, I have been paying them every 3 months for full tests since.

Everytime when I contacted Julie, she always replied to me as quickly as she could and arranged the appointment for me on my preferred date.

Most importantly Julie has been sending me my results as soon as they became available.

I continue to be impressed by Julie's professionalism and super efficiency, including weekends.

I am very happy to continue using this same company for my full tests regularly as I can get my results in the quickest possible way.

NHS only test half of YSH's full tests items. Therefore I would rather pay more money to YSH for full tests regularly.

Thank you so much for all your hard work and tremendous help, as always, Julie and your colleagues.

Take care and hope you all have a wonderful 2023.

25 gennaio 2023
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Risposta di YourSexualHealth

Dear Ivy

Thank you for taking the time to leave such a positive review and we are so pleased to hear that you are happy with the service.

Thanks again, Your Sexual Health

Valutata 1 stelle su 5

Just took the money and heard nothing back

I ordered a home kit, after two weeks still it still says "processing". When I tried contacting them I got no answer. They just took my money and did nothing. I'm now trying to get a refund.
Don't make my mistake and fall for their nice website. Stay away from them.

2 novembre 2022
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Risposta di YourSexualHealth

Dear Fe

We are very sorry that you didn't receive your postal order.

As soon as you made us aware that you hadn't received your order we did offer to dispatch another, but you opted to take a refund which was processed immdiately.

Once again, please accept our apologies.

Kindest regards, Your Sexual Health




Valutata 4 stelle su 5

great people and they do care about…

great people and they do care about your needs.

9 giugno 2022
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Risposta di YourSexualHealth

Dear Esper

Thank you for taking the time to leave such a positive review and we are so pleased to hear that you are happy with the service.

Thanks again, Your Sexual Health

Valutata 5 stelle su 5

Genuinely nice people

Absolutely nothing but professional, and friendly. I’d like to thank everyone whom I dealt with. Always quick to email back, and quick to the phone. Such nice genuine people who even take the time to calm and reassure you if you sound anxious. Would absolutely recommend this company to anyone in this particular need. Thanks again to you all.

9 febbraio 2022
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Risposta di YourSexualHealth

Dear JH

Thank you for taking the time to leave such a positive review and we are so pleased to hear that you are happy with the service.

Thanks again, Your Sexual Health

Valutata 5 stelle su 5

Very wise decision having chosen this company

After having an unprotected sex once, I was panicked worrying about catching any infections.

I searched online and found this company having quite many clinics nationwide. Although the prices were quite high, I was hoping that the speed of getting test results and necessary treatment would be well worth it.

We are still in the pandemic, NHS waiting list had become much longer undoubtedly. I had never tried this company before, but I was willing to give it a go.

My first test result came back by email super quickly the next day which I was very impressed with. There was no way that NHS could be as fast as that.

After the weekend, second set of results came back on Monday by email - two of them were "Detected" unfortunately.

They didn't ring me as quickly as I had expected offering me my treatment, but after Julie received my email knowing my problems, she rang me at 19.35 on Thursday evening to tell me their doctor would ring me first thing the next morning.

Their GP did ring me early next morning telling me two kinds of antibiotics I needed.

Julie helped me find nearest Pharmacy who were dealing with private prescriptions having saved a lot of my time.

I went to the Pharmacy on Friday afternoon to buy first antibiotics capsules and bought second antibiotics gel the next day.

Since then I started contacting Julie direct for any queries and she was super efficient with every enquiry I had.

After the treatments I waited for two weeks before taking retests and they were both clear.

I was so pleased that I came to this company as they have more thorough tests than NHS's routine tests.

Julie's dedication and professionalism gave me very strong impression.

I will be very confident contacting Julie for any future tests and treatments.

Wish all other team members at this clinic have the same excellent work ethic and dedication as Julie's.

I would strongly recommend this clinic to anyone who is looking to get super fast tests results and treatments, for their own sake!!!

7 gennaio 2022
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Risposta di YourSexualHealth

Dear IG

Thank you for taking the time to leave such a positive review and we are so pleased to hear that you are happy with the service.

Thanks again, Your Sexual Health

Valutata 1 stelle su 5

Takes ages..

Pay a week’s wages to hear nothing back for two weeks despite them apparently working over the weekend. The NHS clinics are closed at the moment for COVID but it would probably still be quicker to wait for them to reopen. Such a shame for a necessary service. I would love to say they at least did all the tests but I am still waiting..

25 agosto 2021
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Valutata 1 stelle su 5

ABSOLUTELY AWFUL NEVER EVER USE THIS…

ABSOLUTELY AWFUL NEVER EVER USE THIS SERVICE!!
I paid £300 for the performer package.. I would’ve gone to dean street and wish I had now! I turned up at my appointment to realise they had NO swabs available! The receptionist and the doctor then ended up literally ARGUING with eachother over it. Then they said they will have to send swabs to my house, I then had a call to say they can’t do that either. So I’m now having to travel 100 miles to wimpole street to get my certs done when I could’ve just gone to dean street for better service and for free!! DISGUSTING COMPANY DIDNT EVEN OFFER PART REFUND

19 giugno 2021
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Valutata 1 stelle su 5

This company is a SCAM

This company is a SCAM - I paid £215 for blood tests for visa certificate and the certificate has never arrived. Requested a refund from the customer service - radio silence.

16 giugno 2021
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Risposta di YourSexualHealth

Dear Irada

Thank you for taking the time to write a review, and we are sorry that you felt that the service was a scam.

Your refund was processed on the same day that you wrote this review and we did respond to all of your communication, but the emails could have filtered into spam.

Kindest regards

Your Sexual Health

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