YourSexualHealth Recensioni 

74
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Website relatively easy to navigate and make decisions on purchase. Any and all emails replied to quickly and with relevant answers to questions. Telephone call from the doctor within hours of requ... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

First time I've used this company. Really friendly, professional and knowledgeable. Speedy service too! Reassured that they use a UKAS regulated laboratory so happy that I have accurate results withou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I use YourSexualHealth often for my work and have found them to be a fantastic service. The clinics are great, with friendly staff and a judgement free experience every single time. I would high... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Excellent help in organizing an appointment and follow up. Only disappointing point is not appreciating some aspects of testing required so had to do again (although maybe I should have been more info... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di analisi per malattie sessualmente trasmesse

Scritti dall'azienda

Your Sexual Health Limited delivers comprehensive sexual health testing across the UK, offering discreet home STI test kits, private clinic visits, and home nurse appointments for convenient, personalised care. All testing is supported by accredited laboratory analysis with fast turnaround times. Every positive result includes a free GP consultation, giving you access to expert medical guidance without additional cost. Our mission is to make STI testing easy, confidential, and accessible, with trusted nationwide support.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

74 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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4,7

Tutte le recensioni

(74)

60 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Fast and reliable

I used Sexual Health for a full STD test required for my travel visa and attended their Manchester location. The booking process was simple, communication was clear, and my results were delivered quickly, which was essential for my visa application. Everything was handled efficiently and professionally from start to finish. I’d recommend their service to anyone needing reliable testing with a fast turnaround.

16 gennaio 2026
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Risposta di YourSexualHealth

Dear Becky,

Thank you very much for taking the time to leave a review.

We are pleased to hear that you were happy with our service and that we were able to accommodate your time-critical results.

Once again, thank you for your kind feedback.

Kind regards,

Your Sexual Health

Valutata 5 stelle su 5

I’ve worked with YSH for many years and…

I’ve worked with YSH for many years and have consistently found them to be professional, reliable, and easy to work with. They deliver excellent work and are a genuine asset to our industry. YSH continually demonstrates a strong commitment to supporting the industry and responding to its evolving needs, which sets them apart as a trusted and valued partner.

15 gennaio 2026
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Risposta di YourSexualHealth

Dear Mark

Thank you so much for the kind words and for working with us over the years. We really appreciate your support and are glad to hear that our work and approach have made a positive impact. It’s been great collaborating with you, and we look forward to continuing to support the industry together.

Kind regards

Your Sexual Health

Valutata 5 stelle su 5

Good communication

Good communication, organisation and quick turnaround of results

10 gennaio 2026
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Risposta di YourSexualHealth

Dear Paul

Thank you for taking the time to write a review.

We are very pleased to hear that you were satisfied with the service provided.

Once again, thank you for your kind feedback.

Kind regards

Your Sexual Health

Valutata 5 stelle su 5

100%recomended

100%recomended, Friendly service and clear communication. I’m very satisfied.

12 gennaio 2026
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Risposta di YourSexualHealth

Dear Harvinder,

Thank you for taking the time to write a review.

We are very pleased to hear that you were satisfied, especially with our friendly service and clear communication.

Once again, thank you for your kind feedback.

Kind regards,

Your Sexual Health

Valutata 5 stelle su 5

First time but not the last time

First time I've used this company. Really friendly, professional and knowledgeable. Speedy service too! Reassured that they use a UKAS regulated laboratory so happy that I have accurate results without corners being cut. Very pleased to have found this service and will 100% use again. Thanks!

9 gennaio 2026
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Risposta di YourSexualHealth

Dear Jonathan,

Thank you very much for taking the time to leave us a review.

We’re delighted to hear that you were happy with our service and we look forward to assisting you again in the future.

Kind regards,

Your Sexual Health

Valutata 5 stelle su 5

Fast thanks

Fast thanks

31 dicembre 2025
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Risposta di YourSexualHealth

Dear Ian

Thank you for taking the time to leave a review and we are very happy to hear that you were pleased with the service.

Once again, thank you!

Your Sexual Health

Valutata 1 stelle su 5

Went for most expensive sexual…

Went for most expensive sexual infection check of 495£ and I was asking is just a blood and urine required for it for a better result ? I was expecting a swab as well because I wasn't well, I couldn't walk from pain. I was told that's more then enough. But the results came all negative with a bottom sentence " we recommend a swab for better results" Realy? I'm disappointed of this service. Highly not recommended to anyone.

29 dicembre 2025
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Risposta di YourSexualHealth

Dear Iulian,

Thank you for taking the time to leave a review, and we’re genuinely sorry to hear how unwell and disappointed you felt during this experience. We understand how distressing this must have been.

Our tests are designed to be clinically appropriate based on the information available at the time of booking. At the time of booking and during our follow-up, no symptoms were reported to our team that would have indicated the need for swab testing.

In cases where symptoms are present, swab testing may be recommended to ensure the most appropriate assessment, which is why further testing may sometimes be advised in a results report.

We appreciate that this can feel frustrating, especially when expectations differ, and we’re sorry that your experience did not meet your expectations. We would very much welcome the opportunity to review your case in detail and advise on the most suitable next steps.

Please contact our clinical support team on 0161 660 2599 or info@yoursexualhealth.co.uk
so we can look into this properly and help further.

Valutata 5 stelle su 5

Quick effefficent and accurate.

Quick effefficent and accurate.

26 dicembre 2025
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Risposta di YourSexualHealth

Dear Carl

Thank you very much for taking the time to review our business.

We are thrilled that you were happy with the service that you received.

Once again, thank you!

Your Sexual Health

Valutata 5 stelle su 5

Amazing fast and great communication…

Amazing fast and great communication thank you

19 dicembre 2025
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Risposta di YourSexualHealth

Dear A C

Thank you very much for taking the time to review our business.

We are so pleased that you were happy with the service received and really appreciate the feedback.

Once again, thank you!

Your Sexual Health

Valutata 5 stelle su 5

Five stars all for Julie

Five stars all for Julie. I always have the same wonderful person help with booking and responding to my emails and it makes YSH the best place to go for that reason only!

9 dicembre 2025
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Risposta di YourSexualHealth

Dear Holly

Thank you very much for taking the time to review our business.

We will ensure that your feedback is passed on to Julie who will be thrilled.

Once again, thank you!

Your Sexual Health

Valutata 5 stelle su 5

Great service

Great service. Have been using for years.

9 dicembre 2025
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Risposta di YourSexualHealth

Dear Louise

Thank you very much for taking the time to review our business.

We are thrilled that you are happy with the service, and thank you for your continued support.

Once again, many thanks

Your Sexual Health

Valutata 5 stelle su 5

Great service very polite

Great service very polite, understanding and discreet.

9 dicembre 2025
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Risposta di YourSexualHealth

Dear Mich Marie

Thank you very much for taking the time to review our business.

We are thrilled that you were happy with the service.

Once again, many thanks.

Your Sexual Health

Valutata 5 stelle su 5

Very good service

10 dicembre 2025
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Risposta di YourSexualHealth

Dear Palwinder

Thank you very much for taking the time to review our business and we are thrilled to hear that you were happy with the service received.

Thank you once again, Your Sexual Health

Valutata 5 stelle su 5

Absolutely amazing service

Absolutely amazing service, I was seen to quickly. All my worries and concerns was sorted ASAP and I would highly recommend them

9 dicembre 2025
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Risposta di YourSexualHealth

Dear Dimitri Shadow

Thank you so much for taking the time to review our business and we are thrilled that you were happy with the service.

Thanks again, Your Sexual Health

Valutata 1 stelle su 5

This company is an absolute joke. Avoid

This company is an absolute joke and borderline criminal. If you book a test with them they will take £400 off you for a clinic appointment and ask you your preferred dates. When theae dates are not available you are then at a total loss and have to battle with them to get your money back… WHO DOES THIS !!! Just have a booking process which is live to you availability just like everyone else on this planet does! What a waste of everyones time!!!

5 dicembre 2025
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Risposta di YourSexualHealth

Dear geosea

Thank you for taking the time to review our business and we are very sorry that you are unhappy with the service.

Since we work with partner clinics it is impossible to have live access to each individual clinic diary online, and we do ask that you contact us by telephone or email if you wish to confirm appointment details prior to booking and paying.

You were offered an appointment on your preferred dates at an alternative clinic in Cambridge, but you opted to take a refund.

You requested a refund at 00.21 and your refund was processed at 08.00 on the same morning.

Your email trail on Saturday 6th December between 00:21 - 01:16 was unacceptable. We will not tolerate abusive behaviour.

Kindest regards

Your Sexual Health

Valutata 5 stelle su 5

Top service, Caring team and very helpful. Definitely recommend.

Amazing service and I totally appreciate their help throughout. The service is very easy to use and everything is organised with clear communication. Once the samples reach the lab, the turnaround time is impressive, within one day as specified for the test I wanted.

Special thank you to Julie, very professional and really grateful for the time and dedication to process my order through and even updated me on weekends to reassure me of progress.

Really genuine team and they honestly care and are there there to provide you with the best service. I’m only one customer of thousands so totally appreciate the time and effort they put into my order.

Definitely recommend and will be back to use the services again for sure.

9 dicembre 2024
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Risposta di YourSexualHealth

Dear S W

Thank you so very much for taking the time to review YSH.

We appreciate the feedback and will pass on your comments to the team.

Thanks again,

YSH

Valutata 1 stelle su 5

Following my previous review,Mr Smith

Following my previous review,Mr Smith , neither my son , wife or myself have been contacted by these scammers but they clearly have our contact numbers and email as we have requested through email for a full refund with still no response. Complete radio silence as expected from scammers. On further investigation the payment my son made up front of £195 went to a company called BM Services. All the none actions and zero response points to scam . Avoid at all costs . Mr. Smith Northampton

25 agosto 2024
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Risposta di YourSexualHealth

Dear Mr Smith, following your two negative reviews we did talk at 17.23 on 28.08.24 whereby it was confirmed that a refund was processed this morning and we have even offered a free test by way of an apology.

We are not scammers, we do care and are very sorry for the stress caused to your family.

If you are unhappy with the outcome of our conversation, may we politely ask you to contact us directly rather than repeatedly upload negative reviews.

Kindest regards]
]Your Sexual Health

Valutata 5 stelle su 5

Reliable service with great communication

I’ve used Your Sexual health now 3 times and each time has been amazing!!

First time was to book in a European performer profile test and I popped them a call and Julie was really lovely and accommodating with finding me a clinic I could visit short notice and I received the results exactly when she said I would get them. The clinic I went to also was top quality and the nurse that took my bloods and samples was really nice and made me feel relaxed and comfortable

The second time I had to get an Mgen test at short notice and again Julie was super helpful with this getting me booked in at short notice and getting the results to me on time

The third time was actually a tricky situation as my partner and I thought thought we may have been passed Cl or Gon and we needed to get tested asap as we work with others and had been in contact with others and Julie was on emails to me at 7am and by 9:30am everything was confirmed and by 1pm that same day she had got us into a clinic for us to then receive our results (which were all clear) the following day.

This service really is amazing and well worth the money!! Julie is a pleasure to communicate with and really cares about helping you and giving a good service and I will now continue to come back to Your Sexual health for my testing

Thank you for all the work you put in Julie!! Xx

21 marzo 2024
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Risposta di YourSexualHealth

Dear Belle Ohara

Thank you for taking the time to leave such a positive review and we are so pleased to hear that you are happy with the service.

Thanks again, Your Sexual Health

Valutata 1 stelle su 5

Terrible communication

Terrible communication, dont return calls, completely unreliable.

5 luglio 2023
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Risposta di YourSexualHealth

Dear John

Thank you for taking the time to review Your Sexual Health and we are sorry that you were unhappy with our communication.

We work hard to respond to patient enquiries as quickly as possible, but in peak times it can take a little longer. We were also communicating via email but unfortunately our responses filtered into your spam folder.

Regrettably, the nurse visit that you enquired about does require a little more notice than the few hours that were provided, we did offer you an alternative solution but we understand that you were unable to compromise.

Sorry that we couldn't be of help to you your client.

Your Sexual Health













Valutata 5 stelle su 5

Beyond excellence service!

Words can’t express how grateful I am to be treated with such dignity, respect, professionalism with total confidentiality and efficiency, especially in what I felt was a traumatic situation. The appointment was set up quickly, samples taken with no embarrassing questions just friendliness, results arrived way on time, Julie was amazing to arrange a doctors consultation within 24 hours, who was totally reassuring and resolved any issues I had with speed. Worth every single penny to go forward with confidence and knowledge. Thank you!

6 giugno 2023
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Risposta di YourSexualHealth

Dear Karen,

Thank you for taking the time to leave such a positive review and we are so pleased to hear that you are happy with the service.

Thanks again, Your Sexual Health

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