Surinder, the site manager is just amazing. She has this ability to respond promptly to enquiries and to make you feel valued as a customer. Seriously, she is one of the reasons I love this place and... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Surinder helped check me in, the experience was perfect. She was so friendly and helpful. A really warm welcome. First time I have met her and I felt really at ease. Looking forward to another excelle... Leggi di più
I found the Octagon theough booking.com I am amazed that such quality and attention to detail is available at such a price. The place is super modern and clean, amenities everywhere even a p... Leggi di più
Really great apartment, spacious and complete with required heaters, washing machine & dryer, cooking utensils, fridge, mivrowave, stove & oven, toiletries etc. Host was very friendly and responsive
Dettagli dell'azienda
Informazioni di contatto
156 Charles Street, B3 3HN, Birmingham, Regno Unito
- 01213147072
- info@yourperfectstay.co.uk
- yourperfectstay.co.uk
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Home for us
Great location, the 2 bedrooms unit just perfect for us, complete amenities, excellent gym, responsive staffs, just 1 thing if only the bed could be more comfortable 😊 but we still will come back next year, this place is became our home whenever we comeback to birmingham 👍🏻
Just Perfect
Great Property location - Lovely furniture and comfy to sleep - Great management team - Highly Recommend Your Perfect Stay *****
Lovely stay
We stayed for a month. The flat had everything we needed for a comfortable stay.
The hob broke during our stay but on telephoning the help desk was replaced within 24 hours.
The flat is close to the city centre and has secure parking.
Quality service from team/ Suleman
Pleasant Apartment
Very decent and perfect place to stay, location was great. I and my family enjoyed every bit of our stay.
Room 401 Experience
My girlfriend and I enjoyed every second in the apartment. We can’t fault anything else except the couch in the sitting room (Room 401) just didn’t look so clean and also the blades of the standing fan just didn’t look clean.
Perfect location and everything else was perfect.
Grata Experiencia
El apartamento está muy bien. A buena distancia del centro para ir a pie. Lo encontramos todo muy limpio. Los baños son modernos y bastante nuevos. Y, sobretodo, estuvieron pendientes de nosotros, contestaron a todas mis preguntas y dudas por email. Y, personalmente, cuando visito un lugar nuevo, eso lo agradezco mucho. Así que muy satisfechos. Estuvimos super a gusto en el apartamento. ¡Gracias!
Great apartment and location
Great apartment and location. Apartment was clean and well stocked.
Well managed property but needs lots of repairs and updating.
The guys managing the place were really good. Any problems were sorted out promptly. The place however was not great. Needs a lot of repairs. Door frame cracked. The kitchen work top needs siliconing. The shower temperature goes up and down from scalding to lukewarm. The kitchen extractor filters didn't appear to be changed. The 2nd TV remote doesn't work. The now TV doesn't work. 2 heaters in the kitchen/living room not working, but the guys sent in a replacement.
Great place to stay in Birmingham
Well-equipped, comfortable place close to New Street. I was there for a week and had everything that I could have needed during my stay. Close to the central station, multiple supermarkets, and bus routes. The apartment is, clean and well-maintained.
The apartment was so lovely and the…
The apartment was so lovely and the hosts were always looking out to help by checking on us. Everything about our stay was superb. This has been my best experience in Birmingham so far 👍🏼👍🏼👍🏼👍🏼👍🏼
Much more comfortable, spacious, and flexible than a hotel.
Good communication prior to arrival. A most helpful representative met me at the property, and collected my keys on departure.
A self-contained flat worked out much better than staying in a hotel, with room to work and prepare food.
I would definitely choose this option again.
Customer service is non existent
Customer service is non existent. I stayed with "your perfect stay "in the centre of Birmingham with a parking space. When I arrived there was already a vehicle parked in the space allotted to me. I spoke to the driver and he had the same parking permit as mine but his was for two weeks. I spoke with Your perfect stay a few times before settling in about this due to the amount of parking signs around advising of fines if not parked in the correct bay. I have emails from this company confirming its ok to park in a bay nearby. after checking out I have received a parking fine that my company have appealed and with no help or rely from your perfect stay it was increases to £100. After several calls and emails from my stay in June to your perfect stay on this matter I have not even received an acknowledgement from the their customer service is appalling. Stay clear of using this company !!! They say 5* apartments but definitely not 5* customer service
Beautiful place
Beautiful place. The staff was beyond amazing and it is perfectly place in town.
Absolutely dreadful
Absolutely dreadful. Filthy apartment. Electrical lead leading from one room to another powering fridgefreezer and floor lamp and fan. Unusable kitchen equipment. We had to purchase pot snd frying pan. Kitchen tap attached to nothing. Freezer blocked with thick ice, enough to build your own igloo. Curtains had to stay open as the pole was hanging off the wall. Sofa arm wasn't attached, filthy used hankies down the side of the sofa, sofa had cigarette burns. The flat smelt of cigarette smoke. The list goes on. It was so bad, we left 2 days early. Unfortunately we couldn't move as i was down for surgery and had to isolated for 3 days. The pictures advertised were completely different to what we walked in to. Diffrent sifa, different dining table and no seating or table in the veranda. False Advertised at its highest.
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