The application process is very fiddly. Unless I missed it it would have been helpful to know in advance what information and how was required I'd also rather have discounts applied direct to my acc... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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The order reply was slower. Once the order was approved it took 3 weeks to get it delivered. Many of competitors are super quick and organise next day deliveries. Bit disappointed with the whole proce... Leggi di più
L'azienda ha risposto
Delivered quickly and easily. Much easier to buy online than with in the shops. They asked detailed questions as part of the order process to make sure I was buying the right product then dispatched i... Leggi di più
L'azienda ha risposto
Placed order and 5 weeks had not received my order. Sent numerous emails and contacted telephonically and told my order had been marked as urgent. Cancelled order and suddenly they could send my order... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Your Medicals is a trusted online pharmacy dedicated to providing high-quality healthcare products and services at competitive prices. We specialize in offering a wide range of prescription medications, health supplements, and wellness products, all delivered safely and discreetly to your doorstep. Our mission is to make healthcare accessible and convenient, with a commitment to excellent customer service, timely delivery, and a seamless shopping experience. At Your Medicals, your health and satisfaction are our top priorities.
Informazioni di contatto
2 Stadium Place, LE4 0JS, Leicester , Regno Unito
- 0116 507 0486
- support@yourmedicals.co.uk
- yourmedicals.co.uk
3,5
Nella media
3K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di YourMedicals
Thank you so much for your kind feedback! We’re really glad to hear you’re happy with the product and that it’s working well for you.
Best wishes,
Your Medicals
Delivery was quick with no hassle
29 maggio 2026
Non scritta su invito
Risposta di YourMedicals
Thank you for your 5-star review!
We're delighted to hear that your delivery was quick and hassle-free. Your feedback is greatly appreciated.
Thank you for choosing Your Medicals. We look forward to serving you again.
Kind regards,
Your Medicals Team
Gd customer service but very slow in…
Gd customer service but very slow in sending parcel out
29 giugno 2026
Non scritta su invito
Risposta di YourMedicals
Thank you for your 5-star review and your honest feedback.
We're pleased to hear you were happy with our customer service, and we’re sorry that the dispatch time felt slower than expected. We appreciate your comments, as they help us identify where we can improve our service and speed up the overall experience.
Thank you for choosing Your Medicals. We hope to provide a quicker turnaround for you next time.
Kind regards,
Your Medicals Team
Your medicals is a highly secure site
Your medicals is a highly secure site, I’ve shopped here now for over a year and each time I never have any problems, they have everything you need, great service
30 aprile 2026
Non scritta su invito
Risposta di YourMedicals
Thank you for your fantastic 5-star review!
We're delighted to hear you've been shopping with us for over a year and have consistently had a positive experience. It's wonderful to know you value our service, product range, and the confidence you have in shopping with us.
Thank you for your continued support and for choosing Your Medicals.
Kind regards,
Your Medicals Team
Delivered quickly and easily
Delivered quickly and easily. Much easier to buy online than with in the shops. They asked detailed questions as part of the order process to make sure I was buying the right product then dispatched it same day and it was received discretely-packaged soon after. Prices were also very competitive.
24 giugno 2026
Non scritta su invito
Risposta di YourMedicals
Thank you for taking the time to share your feedback. We are delighted to hear about your positive experience.
Kind regards,
Your Medicals Team
Excellent service.
9 maggio 2026
Non scritta su invito
Risposta di YourMedicals
Thank you for your 5-star review!
We're delighted to hear you were pleased with our service. Your feedback is greatly appreciated and means a lot to the team.
Thank you for choosing Your Medicals. We look forward to serving you again.
Kind regards,
Your Medicals Team
Excellent service and quick delivery
Excellent service and quick delivery
10 giugno 2026
Non scritta su invito
Risposta di YourMedicals
Thank you for your 5-star review!
Warm regards,
Your Medicals Team
Great pricing,fast approval and fast…
Great pricing,fast approval and fast delivery
22 giugno 2026
Non scritta su invito
Risposta di YourMedicals
Thank you for taking the time to share your feedback. We are delighted to hear about your positive experience.
Kind regards,
Your Medicals Team
Risposta di YourMedicals
Thank you for your kind feedback! We’re delighted to hear you were happy with our service. We really appreciate your recommendation.
Warm regards,
Your Medicals Team
Such a shame!
When you place an order from them, they don't mention that it will gonna take 7-10 working days to be approved!
I've placed an order from them then I got an email it says it will take 7-10 working days.
If my order will not be approved by tomorrow i'm urgently cancel my order as I need to be injected by Thursday.
29 giugno 2026
Non scritta su invito
Risposta di YourMedicals
We’re sorry for any confusion and appreciate your feedback.
Orders typically take 7–10 working days to be processed so that the necessary checks can be completed safely and thoroughly. We understand this may feel longer than expected, and we appreciate your patience while this important process is carried out.
Kind regards,
Your Medicals Team
Fast Delivery meds👍
I had terrible toothace and was desperate to get some sleep Your Medicals got the Co codamol tome in 3 days so proffesanal & Sympathetic❤️
25 giugno 2026
Non scritta su invito
Risposta di YourMedicals
Thank you for your kind feedback! We’re delighted to hear you were happy with our service. We really appreciate your recommendation.
Warm regards,
Your Medicals Team
Always delivered when they say
Always delivered when they say. Never seem to run out of medication like other online chemist's.
29 giugno 2026
Non scritta su invito
Risposta di YourMedicals
Thank you so much for your kind feedback!
Warm regards,
Your Medicals Team
Still waiting on order that should've…
Still waiting on order that should've taken 1-2 days. Now 7 days, tracking number doesn't work and company not answering my emails. But they'll send me an email to leave a review. Just want money refunded
22 giugno 2026
Non scritta su invito
Risposta di YourMedicals
We sincerely apologise for the inconvenience and frustration this has caused.
We’ve checked your order and can confirm it was unfortunately lost in transit. A refund request has now been sent to our processing team to be actioned. We understand how disappointing this experience has been and are sorry for the delay and lack of updates.
We appreciate your patience while this is being resolved and will ensure this is dealt with as quickly as possible.
Kind regards,
Your Medicals Team
I cancelled my order the same day I…
I cancelled my order the same day I placed it. It has been 11 days now I have called twice and emailed multiple times I have different people saying I’m in a queue to get my refund! When will I get this or should I contact my bank for a charge recall! Disgusting company
I also keep getting emailed about uploading documents to process my order but I requested a cancellation over a week ago! I want my money
29 giugno 2026
Non scritta su invito
Risposta di YourMedicals
We sincerely apologise for the frustration and inconvenience you've experienced. We're sorry for the delay in processing your cancellation and for the confusion caused by the automated emails you have continued to receive.
Your refund is currently in our processing queue and will be processed as soon as possible. We appreciate your patience while we work to complete this and apologise again for the delay.
Kind regards,
Your Medicals Team
Great Service
Website very simple to use, good prices and very quick delivery!
29 giugno 2026
Non scritta su invito
Risposta di YourMedicals
Thank you so much for your kind words and we appreciate you taking the time to share your experience.
Best regards,
Your Medicals Team
Worst company I’ve ever dealt with!!
Worst company I’ve ever dealt with!!! The took my money over a month ago AND still not issued me my refund after I’ve decided to cancel my order due to shockingly long processing time and horrible service! I’m convinced this company is a scam! Avoid
I’d like to add that I’ve phoned and emailed them about this issue at least 10
Times now and each time I was promised max 2 days turnaround…. Absolutely disgraceful
29 giugno 2026
Non scritta su invito
Risposta di YourMedicals
We sincerely apologise for the experience you've had and understand your frustration. We're sorry that your expectations were not met and that you've had to contact us multiple times without receiving the resolution you were expecting.
Your refund is currently in our processing queue and will be processed as soon as possible. We appreciate your patience and understanding while we work to resolve this, and we're sorry for the inconvenience this delay has caused.
Kind regards,
Your Medicals Team
I have difficulty getting to the…
I have difficulty getting to the chemist. Was pleased with the delivery and the price.
27 giugno 2026
Non scritta su invito
Risposta di YourMedicals
Thank you for taking the time to share your feedback. We are delighted to hear about your positive experience.
Kind regards,
Your Medicals Team
Haven’t recieved my order
Haven’t recieved my order, first order took 24 day to turn up, this time it’s claimed to be dispatched 12 days ago and even with contacting them I’ve had no answer to where my order is,when I will recieve my order or anything. With the price you pay you’d expect good service but has terrible customer service, shown no care at all
11 giugno 2026
Non scritta su invito
Risposta di YourMedicals
We sincerely apologise for the inconvenience you've experienced.
We've checked your order and can confirm it was dispatched on June 15th but has unfortunately been lost in transit. Our team is currently investigating this with the courier and will provide you with an update as soon as possible. Thank you for your patience and understanding while we work to resolve this for you.
Kind regards,
Your Medicals Team
Had what I needed and reasonable price
Had what I needed and reasonable price
11 giugno 2026
Non scritta su invito
Risposta di YourMedicals
Thank you so much for your kind words and we appreciate you taking the time to share your experience.
Best regards,
Your Medicals Team
Perfect service.Quick delivery very…
Perfect service.Quick delivery very professional
27 giugno 2026
Non scritta su invito
Risposta di YourMedicals
Thank you for your kind feedback! We’re delighted to hear you were happy with our service. We really appreciate your recommendation.
Warm regards,
Your Medicals Team
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