BuzzBGone Recensioni 129

TrustScore 1.5 su 5

1,3

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

There is lots of content on the web about how scientific these bug zappers are. In most cases the content is clearly labeled “sponsored” therefore Buzz B Gone is paying for these reviews. The other... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Buzzbgone is useless! Total waste of time and money! The advertising is just hyped-up bull. If you've already ordered one, make sure to claim your refund within the first 30 days. Buzz b gone ...... Leggi di più

Valutata 1 stelle su 5

Consistent with everyone else’s experience (really wish I’d reviewed before purchasing), my order was placed 4/22, shows as “Shipping label applied” on the same day, and nothing since. I’ve t... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Took 2 months to finally receive it then find out on my cc card bill they charged $20 to much just to find out it does not work, 3 days for it to kill 3 mosquitos. Customer service is not existent on... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

Scritti dall'azienda

At BUZZBGONE, it is our goal to keep you, your friends, and family, safe! That’s why we invented a convenient and easy to use product to prevent harmful mosquitoes from invading your next party. The BUZZBGONE is hassle free and mess free, so you can confidently play and not worry about bites or infections.


Informazioni di contatto

1,3

Pessimo

TrustScore 1.5 su 5

129 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Terrible service cancelled order due to…

Terrible service cancelled order due to poor delivery my order reference 2218964135 sent regular Emails answered Jane & John told my case was escalated to be dealt with promptly still no monies returned

14 giugno 2022
Non scritta su invito
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Risposta di BuzzBGone

Hello James! We are sorry to hear that your experience was not satisfactory. We have contacted you via email, please feel free to reply if you have any other questions and clarifications.

- Keeshia from BuzzBGone Customer Care

Valutata 1 stelle su 5

If I could give a zero I would

If I could give a zero I would. Units take about 3 hours to charge and only last at functional level about 4 to 6 hours and then you need to recharge.

11 giugno 2022
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Risposta di BuzzBGone

Hello Charles! We apologize that our service did not satisfy your expectations. We'll do our best to help you with you. Kindly provide us your order number to locate your account. We are looking forward to your response.

- Keeshia from BuzzBGone Customer Care

Valutata 1 stelle su 5

Charged my credit card twice

I placed an order, received an email with the confirmation of my order with order number and then promptly the order arrived. Big issue is that they changed my credit card twice. I’ve been emailing them back and forth for six weeks and I repeatedly get the lame excuse they are overwhelmed with customer requests. I keep sending emails and now the latest email says they want to offer me 50% of what they owe me on another order. Like really. You charged my card twice. I don’t want more product. I want a refund. This company is a scam.

7 giugno 2022
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Risposta di BuzzBGone

Hello Debbie! Thank you for posting a review and we’re sorry to hear your experience was not satisfactory. We'll do our best to help you with your order if you could give us another chance. Kindly provide us your order number to locate your account. We are looking forward to your response.

- Keeshia from BuzzBGone Customer Care

Valutata 1 stelle su 5

Don't Order

I placed an order on April 16th, was charged
right away and here it is June 4th and still no product and no shipping confirmation. I have sent 3 emails requesting status, was told my product shipped 3 weeks ago and still no tracking and no product. Total scam!

5 giugno 2022
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Risposta di BuzzBGone

Hello Lieane! We are sorry to hear that you have not received your order yet. Your feedback means a lot to us, we would be more than happy to assist you. Kindly provide us your order number to locate your account. We are looking forward to your response.

- Keeshia from BuzzBGone Customer Care

Valutata 1 stelle su 5

I ordered and was charged on May 1

I ordered and was charged on May 1, 2022. Today is June 4, 2022. I have not received product and I have never received a confirmation email with an order number. With the number of bad ratings this company has received, makes me think this is total scam. There are a few reviews where people think this product works great. I will write a great review if it proves they deserve it. But, right now I am miffed that their Customer Service is pathetic!!! I will give them one more month to deliver if I haven't heard anything by then I'll contact my Card company and report as scam.
Buyer Be Ware!!! 😡

4 giugno 2022
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Risposta di BuzzBGone

Hello Debbie! Thank you for posting a review and we’re sorry to hear that you still have not received your order. We'll do our best to help you with your order if you could give us another chance. Kindly provide us your order number to locate your account. We are looking forward to your response.

- Keeshia from BuzzBGone Customer Care

Valutata 1 stelle su 5

Still waiting on my delivery I have…

Still waiting on my delivery I have been billed and paid but have no product? It was supposed to be in stock?

Thanks
Bob

2 giugno 2022
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Risposta di BuzzBGone

Hello Bob,

Your feedback means a lot to us, so I would like to make sure that your concern is properly addressed. Sorry to hear that you have not received your order. For me to properly assist you, kindly provide me your order number so we can work things out. Looking forward to your response.

Stay safe!

Monique from BuzzBGoneCustomer Care

Valutata 1 stelle su 5

It has been over month since I ordered…

It has been over month since I ordered and have not received a tracking number. I have asked for a refund but have not received any response.

31 maggio 2022
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Risposta di BuzzBGone

Hello Regina! Sorry to hear that you have not received your order. We regret the inconvenience caused. Kindly provide us your order number to locate your account. We are looking forward to your response.

- Keeshia from BuzzBGone Customer Care

Valutata 1 stelle su 5

Wondering where my order is

Wondering where my order is, since it's paid for.

22 maggio 2022
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Risposta di BuzzBGone

Hello Linda,

Your feedback means a lot to us, so I would like to make sure that your concern is properly addressed. Sorry to hear that you have not received your order. For me to properly assist you, kindly provide me your order number so we can work things out. Looking forward to your response.

Stay safe!

Monique from BuzzBGone Customer Care

Valutata 1 stelle su 5

No es reseña pero no se como contactar…

No es reseña pero no se como contactar con ustedes pues necesitarria varios solo tendría efectivo porque no tengo tarjeta ni se donde pagar en Paypal en Ags. me podría contactar?

19 maggio 2022
Non scritta su invito
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Risposta di BuzzBGone

¡Saludos, Ester! Lamento escuchar que su experiencia no fue satisfactoria. Puede comunicarse con nuestro equipo de soporte en https://support.buzzbgone.com/hc/en-us. ¡Te ayudaremos con tu inquietud!

Monique de BuzzBGoneAtención al cliente

Valutata 1 stelle su 5

Hi there

Hi there

It’s my order number 2218318577..

17 aprile 2022
Non scritta su invito
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Risposta di BuzzBGone

Hello Sekhon! We have contacted you via email, please feel free to reply if you have any other questions and clarifications.

- Keeshia from BuzzBGone Customer Care

Valutata 5 stelle su 5

Great company to deal with

Great company to deal with. Our first shipment was lost/stolen by the courier. Buzz be gone we’re quick to respond and sent us another shipment at no charge. Happy to deal with these people again. The product works well also.

21 marzo 2022
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Risposta di BuzzBGone

Hello Peter! We are honored and undeniably grateful for your review, Thanks for sharing your rating with us.

- Keeshia from BuzzBGone Customer Care

Valutata 4 stelle su 5

Short charging lead.

We did have to wait a really long time for our delivery to arrive but was given a discount for that so thank you. This product does seem to work quite well but its only downfall is the length of the charging lead. Way too short.

18 febbraio 2022
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Risposta di BuzzBGone

Hi Rod! We're happy and thrilled to see that you had a 4-star experience with us. Thanks for sharing such wonderful rating! Hope you enjoy the product!

Monique from BuzzBGone Customer Care

Valutata 1 stelle su 5

Very slow delivery

Very slow delivery. Many emails telling me my order has not been placed even though I have paid for it. No tracking number was provided they just say posted. I think this is to stop you asking as tracking would show it is not even packaged. I am so surprised they are still in business.

16 febbraio 2022
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Risposta di BuzzBGone

Hello Peter,

Your feedback means a lot to us, so I would like to make sure that your concern is properly addressed. Sorry to hear that you have not received your order. For me to properly assist you, kindly provide me your order number so we can work things out. Looking forward to your response.

Stay safe!

Monique from BuzzBGone Customer Care

Valutata 1 stelle su 5

Woeful / Scam

We live in Australia (lots of bugs) and had 4 of these things set up inside and outside of property. They didn’t catch one bug over a 48 hour periods. The bug literally flew straight passed the product. Total scam.

10 febbraio 2022
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Risposta di BuzzBGone

Greetings, Jeremy! I am sorry to hear that the experience you had with the BuzzBGone was not satisfactory. Let me take this opportunity to resolve the issue and provide you a better experience. I reached out to you via email. I look forward to your response.

Monique from BuzzBGone Customer Care

Valutata 4 stelle su 5

BUZZ B GONE

Hello , After 6 weeks waiting for my product it finely turned up , Looks well made and it works excellent , will be ordering more . many thanks Laurie H .

6 febbraio 2022
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Risposta di BuzzBGone

Hello Marie! Seeing that you had a 4-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us, and we look forward to serving you for many years to come!

- Keeshia from BuzzBGone Customer Care

Valutata 1 stelle su 5

Ordered over 1 month ago not even…

Ordered over 1 month ago not even received a tracking number. Have sent numerous emails with mostly generic replies and offers of 50% off my next purchase (which made me even madder) and not likely!
This is the worst online purchase experience I have ever had

29 gennaio 2022
Non scritta su invito
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Risposta di BuzzBGone

Hello Joanne. I am sorry to hear that your order has not been delivered yet. We have sent you an email regarding your concern on the BuzzBGone that you ordered. Please feel free to reply to our email if you have any other questions and clarifications.

- Keeshia from BuzzBGone Customer Care

Valutata 1 stelle su 5

Ordered more than 2 months ago…not received, terrible customer service

Ordered more than 2 months ago, still not received product. I can see from the tracking that the package arrived locally but has not progressed in over a month. I tried emailing customer support with uploaded images of tracking and original order, received some unhelpful responses. After a 2 more emails trying to get them to understand this obvious information, I asked for a number to contact the local courier company so I could rectify the situation myself. Still awaiting a response on that one…however, after responding to a following up emails on ‘how did we do with your query’ I have been sent 3 generic apology emails (in no way answering my questions) offering 50% discount from my next purchase. This company’s customer service policy is at best a joke, though right now, it feels more like a scam.

29 gennaio 2022
Non scritta su invito
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Risposta di BuzzBGone

Hello R Chapman. Thank you for your review. I am sorry to hear that your order has not been delivered yet. For us to properly assist you, kindly provide us the full name and email address that you used when you placed your order. Looking forward to your response.

- Keeshia from BuzzBGone Customer Care

Valutata 4 stelle su 5

Ontime delivery and good customer service.

The item was ordered on 14 Jan and delivered on 25 Jan 2022. My initial complaint with the performance of the item was resolved quickly and efficiently to my satisfaction. I rate this company as above average in terms of customer service.

28 gennaio 2022
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Risposta di BuzzBGone

Hi Colin. We are so grateful for your 4-star review. Thanks for sharing your rating with us and the community. Stay safe and Healthy!

Have a great day!
-Keeshia from Buzzbgone Customer Care

Valutata 1 stelle su 5

Not happy. We ordered over 30 days ago and have…

We ordered over 30 days ago and have not been notified as to how long it is going to take to receive our order. I have emailed 3 times to enquire about the estimated due date and receive generic advertising reply’s. We are considering trying to get a refund if we are not contacted by end of next week.

28 gennaio 2022
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Risposta di BuzzBGone

Hello Lori,

I am sorry to hear that you still have not received your order. Your feedback means a lot to us, so I would like to make sure that your concern is properly addressed. For me to properly assist you, kindly provide me your order number so we can work things out. Looking forward to your response.

Stay safe!

- Monique from BuzzBGone Customer Care

Valutata 1 stelle su 5

Service terrible

Service terrible. Ordered and paid for product 32 days ago. 4 days ago finally made contact after many emails and was told to expect confirmation tracking number within 24 hours. Still no sign of it and again just keep getting referred to the automatic answering site which develops into nothing - "They can't find the order"
Know transport is difficult at the moment but would like a delivery date or a refund.
UPDATE The product arrived several days after I wrote this review.

16 gennaio 2022
Non scritta su invito
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Risposta di BuzzBGone

Greetings Sue. Thank you for posting a review and we’re sorry to hear that you still have not received your order. We would like to assist you with the shipment status. May you please provide us with an order number to locate your order.

We look forward to your response.

Keeshia from BuzzBGone Customer Care

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