BuzzBGone Recensioni 129

TrustScore 1.5 su 5

1,3

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

There is lots of content on the web about how scientific these bug zappers are. In most cases the content is clearly labeled “sponsored” therefore Buzz B Gone is paying for these reviews. The other... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Buzzbgone is useless! Total waste of time and money! The advertising is just hyped-up bull. If you've already ordered one, make sure to claim your refund within the first 30 days. Buzz b gone ...... Leggi di più

Valutata 1 stelle su 5

Consistent with everyone else’s experience (really wish I’d reviewed before purchasing), my order was placed 4/22, shows as “Shipping label applied” on the same day, and nothing since. I’ve t... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Took 2 months to finally receive it then find out on my cc card bill they charged $20 to much just to find out it does not work, 3 days for it to kill 3 mosquitos. Customer service is not existent on... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

Scritti dall'azienda

At BUZZBGONE, it is our goal to keep you, your friends, and family, safe! That’s why we invented a convenient and easy to use product to prevent harmful mosquitoes from invading your next party. The BUZZBGONE is hassle free and mess free, so you can confidently play and not worry about bites or infections.


Informazioni di contatto

1,3

Pessimo

TrustScore 1.5 su 5

129 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

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Valutata 1 stelle su 5

I order 2 of them a long while ago

I order 2 of them a long while ago
Never got anything emailed and nothing
Order #2219167142 need to talk to the state attorney general.

18 luglio 2022
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Risposta di BuzzBGone

Hi Steve! Thank you for your review. I’m sorry to hear you had not received your order yet. Your feedback means a lot to us, so we would like to make sure that your concern is properly addressed. We have contacted you via email, please feel free to reply to us. We look forward to be working with you for a resolution.

Valutata 1 stelle su 5

Ordered 2 BuzzBGones in early June

Ordered 2 BuzzBGones in early June. Order confirmed and credit card charged on June 16. Have sent 4 emails and received "canned" responses. The tracking number is FICTITIOUS. Notified my credit card company and filed a "dispute". Also, notified Federal Trade Commission. BuzzBGone has committed 3 Federal trade breaches of ethics.

16 luglio 2022
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Risposta di BuzzBGone

Hi Robert! Sorry to hear that you have not received your order. For me to properly assist you, kindly provide me your order number so we can work things out. Looking forward to your response. Stay safe!

Valutata 1 stelle su 5

I ordered on 6/20/22, SCAM

I ordered on 6/20/22, still nothing except a tracking number that has yet to make it to the post office. I sent an email and got an automated response telling me how busy they are and will get to me asap…. By the look of this thread, not likely. I started a case with Paypal to get my refund, next step will be the better business bureau, this company is a scam.

16 luglio 2022
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Risposta di BuzzBGone

Hi Nate! Thank you for posting a review and we’re sorry to hear that you have not received your order. We would like the opportunity to investigate your feedback further. For me to properly assist you, kindly provide me your order number so we can work things out. Looking forward to your response. Stay safe!

Valutata 1 stelle su 5

I as well as so many others ordered 2…

I as well as so many others ordered 2 products from BuzzBGone on July 3rd, 2022 and still haven’t received anything. When I emailed the customer service they just replied with a tracking number that expired. I want my money back and will purchase from a different company. This company is a SCAM! My Order Number:2219288389

16 luglio 2022
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Risposta di BuzzBGone

Hi Jeff! Sorry to hear that you have not received your order. We have contacted you via email, please feel free to reply to us. We look forward to be working with you for a resolution.

-Keeshia from BuzzBGone Customer Care

Valutata 1 stelle su 5

THIS IS A BIG SCAM.

THIS IS A BIG SCAM.. ORDERED 2 OVER A MONTH AGO AND STILL NOT RECEIVED. BUT YET , THEY CHARGED MY ACCT. IMMEDIATELY.. THERE IS NO EXCUSE FOR THIS SHIPPING DELAY.. I CAN NOT EVEN GET A CUSTOMER SERVICE AGENT ON PHONE. JUST A VOICEMAIL. YET NO ONE CARES TO CALL BACK ,AFTER LEAVING MY NUMBER MANY TIMES.??????????????????????????
DON'T GET SCAMMED.. PEOPLE. TRACKING # STILL TO THIS DAY HAS NO UPDATE INFO. FOR ME..

13 luglio 2022
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Risposta di BuzzBGone

Hi John. Your feedback means a lot to us, so I would like to make sure that your concern is properly addressed. Sorry to hear that you have not received your order. For me to properly assist you, kindly provide me your order number so we can work things out. Looking forward to your response. Stay safe!

-Keeshia from BuzzBGone Customer Care

Valutata 1 stelle su 5

NEVER GIVE THEM YOUR MONEY

This company has the most absolute worst customer service I've ever encountered. They refuse to help their customers, they refuse to solve any issues, and they repeatedly ignore my requests for a refund. They were quick to take my money and have yet to even receive the product. It was ordered June 6, USPS waiting on item June 16 and that's it. Nothing further period. All you get are automated emails they are a sad pitiful excuse of a business they take your money then your done no product, no help, nothing you people should be ashamed

Ma'am I've given my order number every email I have sent, I've lost count.

13 luglio 2022
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Risposta di BuzzBGone

Hi Tracy. Sorry to hear that you have not received your order. For me to properly assist you, kindly provide me your order number so we can work things out. Looking forward to your response. Stay safe!

-Keeshia from BuzzBGone Customer Care

Valutata 1 stelle su 5

I ordered my BuzzBGone on July 2 and… update

I ordered my BuzzBGone on July 2 and have not heard a thing. When you go to thier "suppot site" support kainero com and search BuzzB Gone, it doesnt even show up as a product they sell. Total scam as far as I know.

After posting this review I was contacted through Trustpilot by a person named Keesha who has responded to others on the Trustpilot site. She asked me to provide an order number. I never received an order number. All I got was a text message saying “ welcome to the Buzzbgone Zap G1.1 Family”. Why would you respond through Trustpilot if they have my email address?

12 luglio 2022
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Risposta di BuzzBGone

Hi Michael. Thank you for posting a review and we’re sorry to hear that you have not received your order. For me to properly assist you, kindly provide me your order number so we can work things out. Looking forward to your response. Stay safe!

-Keeshia from BuzzBGone Customer Care

Valutata 1 stelle su 5

I Placed an order 05/31/2022 the money…

I Placed an order 05/31/2022 the money was immediately removed from my account! I have not received the 2 items purchased. They said it was delivered 06/22/2022. IT WAS NOT!!!!!!!! Then after I questioned them and notified them of the items which was not delivered they felt my neighbor could have picked it up!!!!!WHAT. I want my money returned or deliver my items ASAP! POOR SERVICE!!!!!!!!!

12 luglio 2022
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Risposta di BuzzBGone

Hi Geraldinel. Thank you for posting a review and we’re sorry to hear that you have not received your order. We would like the opportunity to investigate your feedback further. For me to properly assist you, kindly provide me your order number so we can work things out. Looking forward to your response. Stay safe!

-Keeshia from BuzzBGone Customer Care

Valutata 1 stelle su 5

I ordered three BuzzBGone on 6/18/22, ONE BIG RIP OFF

I ordered three BuzzBGone on 6/18/22, on 6/20/22 got order number (2219181334) told shipment in 4 or 5 days. Guess what, this is 7/8/22 and still no product or my money back. Almost 10 E-mails and nothing but bu--.THIS IS ONE BIG RIP OFF, these people need to be closed down now. I have turn this over to my credit card.,

9 luglio 2022
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Risposta di BuzzBGone

Hi Charles. Your feedback means a lot to us, so we would like to make sure that your concern is properly addressed. We have contacted you via email, please feel free to reply to us. We look forward to be working with you for a resolution.

- Keeshia from BuzzBGone Customer Care

Valutata 1 stelle su 5

Ordered product June 4

Ordered product June 4. Money was immediately removed from my account. I have not received product. I have sent several emails..no response. I tried calling…no answer. Sad I read reviews prior to purchase. Everything seemed legit..

6 luglio 2022
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Risposta di BuzzBGone

Hi Stephany. Your feedback means a lot to us, so I would like to make sure that your concern is properly addressed. Sorry to hear that you have not received your order. For me to properly assist you, kindly provide me your order number so we can work things out. Looking forward to your response. Stay safe!

Monique from BuzzBGone Customer Care

Valutata 1 stelle su 5

I ordered the product three weeks ago…

I ordered the product three weeks ago and still didn't get it. I emailed customer service and they said they had no record. I emailed the receipt and have heard nothing.

6 luglio 2022
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Risposta di BuzzBGone

Hello David! We regret the inconvenience caused. Your feedback means a lot to us, so we would like to make sure that your concern is properly addressed. Kindly provide us your order number to locate your account. We look forward to be working with you for a resolution.

- Keeshia from BuzzBGone Customer Care

Valutata 1 stelle su 5

I have not recieved my order either but…

I have not recieved my order either but I am now wondering if this is coming from China. Only because I am having the same exact problem with another product as well from a different company. So anyone have any ideas what we can do??

5 luglio 2022
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Risposta di BuzzBGone

Hello Tammy! We apologize that you still have not received your order. Kindly provide us your order number to locate your account. We look forward to be working with you for a resolution.

- Keeshia from BuzzBGone Customer Care

Valutata 1 stelle su 5

What Happen to BuzzBGone Order???

I ordered BuzzBGone May 2022 and have not received it as of July 4, 2022!!! Only received tracking number via email June 12 and still no arrival of order. No feedback on order.

NG

4 luglio 2022
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Risposta di BuzzBGone

Greetings, Nancy! I am sorry to hear that you have not yet received your order. Let me take this opportunity to resolve the issue and provide you a better experience. I reached out to you via email. I look forward to your response.

Monique from BuzzBGone Customer Care

Valutata 1 stelle su 5

Never got my product?

2 luglio 2022
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Risposta di BuzzBGone

Greetings, Anita! I am sorry to hear that you have not yet received your order. Let me take this opportunity to resolve the issue and provide you a better experience. Kindly provide us your order number to locate your account. We are looking forward to your response

Keeshia from BuzzBGone Customer Care

Valutata 1 stelle su 5

Ordered in April

Ordered in April. May 25th received email stating shipped. I assume it is somewhere on a boat from China because I have not received any tracking updates as of June 29th. Still says DHL awaiting item.

29 giugno 2022
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Risposta di BuzzBGone

Greetings, Richard! I am sorry to hear that you have not yet received your order. Let me take this opportunity to resolve the issue and provide you a better experience. I reached out to you via email. I look forward to your response.

Monique from BuzzBGone Customer Care

Valutata 1 stelle su 5

I ordered BuzzBgone in May..it is the…

I ordered BuzzBgone in May..it is the end of June with no information about shipping even though they took my money in May from my account! They give fake email addresses and they never get back to you even though they say it's high priority! Come clean BuzzBgone and send me the unit or give me my money back! Very disappointed!

28 giugno 2022
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Risposta di BuzzBGone

Hello Carolanne! Sorry to hear that you have not yet received your order. I would like to take this opportunity to talk and assist you further regarding all of your concerns. Please provide me with your order number so I can locate your account. I look forward to your response.

Monique from BuzzBGone Customer Care

Valutata 1 stelle su 5

SCAM! negative 5 stars!

i’d give them a negative # if i could.
starts off good, giving you your order info, looking and sounding legit and tells you you’ll get an email with tracking info.-
(a tracking number that gets you nowhere!)
i followed up sending over 10 emails, eventually they started saying they would close the matter if i was satisfied with the results of our conversations.
are you kidding me???
i never got the zappers or my $ back!!! (which i eventually did ask for- instead of sending me the zappers).
they kept sending me that same stupid email about closing my account since i was satisfied.
i asked them ‘what part of
“i am not at all satisfied” do you not understand ?’ never heard back from them.
went to my bank and filled a didpute to get my $ back.

Do NOT order from this company- very unprofessional, should NOT be in business.
I would definitely say IT IS A SCAM !

20 giugno 2022
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Risposta di BuzzBGone

Greetings Marta! I am sorry to hear that it's taking a while for the order to be delivered to you. Let me take this opportunity to resolve the issue and provide you a better experience. Kindly provide us your order number to locate your account. I look forward to your response.

Keeshia from BuzzBGone Customer Care

Valutata 1 stelle su 5

ORDERED BUZZBGONE IN EARLY APRIL,22

ORDERED BUZZBGONE IN EARLY APRIL,22. MY CREDIT CARD WAS CHARGED ON 4-17-22. NO RESPONSE TO EMAILS. IT WOULD HAVE BEEN EASIER FOR THEM YO SEND ME ONE OVERNIGHT THAN TO SEE ME POST NEGATIVE REVIEWS…SAVE YOUR MONEY!!!!!!!!

George Ellmore

16 giugno 2022
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Risposta di BuzzBGone

Greetings, Chris! I am sorry to hear that it's taking a while for the order to be delivered to you. Let me take this opportunity to resolve the issue and provide you a better experience. I reached out to you via email. I look forward to your response.

Monique from BuzzBGone Customer Care

Valutata 1 stelle su 5

Don't buy

Don't buy. It is a scam. They take you money and never send the product. They will give excuses the everything from short stuff to Global Supply Chain due to the pandemic. If you don't have the product then you send be taking orders.

Timeline:
Ordered the bug zappers on April 14th.

On April 22nd I received an email advising me there be a slight delay and getting my product and I will receive a separate email with the tracking number.

On May 20th I requested that they cancel my order and refund my money.

I advise I just like to cancel my order and get my money refunded but I ordered over a month ago and still have not received it.

On Saturday, May 28th I received a message asking me how it rates its services.

I selected bad I'm not satisfied and also advise them that I would like to get my service order canceled as well as refunded my money.

I reply on the 29th advising that I'd like to have a refund I want my money back I have not received the product and I was going to put a dispute in with my credit card company.

I reached out to them via Facebook on may 30 hoping to get better results. They replied to me on June 1st telling me that I have been shipped and gave me a DHL shipping tracking of gm2251162201214724** The link did not initially work. The strange thing it comes up to looks like a DHL however they say at the bottom of the copyright of 2021. Makes you even more suspicious of their intentions.

I reach out to them again via Facebook saying that they had not shipped the product and that the DHL site showed that all they've done is created the label on May 27th and here it was Tuesday, June 7th and they had not shipped out the product.

On June 3 I replied saying via email it's taking them longer than expected to review the case we're working on it and we'll get in touch shortly.

He replied to me via Facebook again on June 8th advising that upon checking my order it had been shipped and they gave me a new tracking number the tracking number this time was for United States Postal Service. Again upon looking at the tracking number for the United Postal Service it shows all they do is create the label on June 6th at 3:28 a.m. it has not been shipped it out at all.

Again here is June 14. Both tracking numbers just so the label created not.

I feel like just doing nothing delaying tactic to try and keep your money so you either give up or forget about it.

Any actual reputable company would apologize and refund your money and not keep giving you false information.

If the company cannot ship out of product within a month they should not be taking orders. This is why I feel this is a scam it's just a way to get people's money and just keep them dangling telling them that's shipping their products when they're not. If you go out to several different websites you will see that I am not the only one who's been a victim of this company they have not received their products for months and all we keep getting is messages saying that due to covid do the pandemic

They asking for your order info. I just seen as another stalling tactic. I've asked again and again and again I just want my money back just refund my money I don't want your product anymore.

Here is my order number 2218546362.

15 giugno 2022
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Risposta di BuzzBGone

Hello Jenn! Thank you for your review. I’m sorry to hear you had a frustrating experience and that you still have not received your order, but I really appreciate you bringing this issue to our attention. We have contacted you via email, please feel free to reply if you have any other questions and clarifications.

- Keeshia from BuzzBGone Customer Care

Valutata 1 stelle su 5

charged on two credit cards, never received product

called in to order, was told my credit card was declined, so I told them another card number. that was also told to be canceled. so I hung up. when credit card statement came I was charged on both and never received any product. please check on this. was from May first. the credit card is for Helen Green

14 giugno 2022
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Risposta di BuzzBGone

Hello Mimi! Thank you for posting a review and we’re sorry to hear your experience and that you did not received the order, I really appreciate you bringing this issue to our attention. We'll do our best to help you with you. Kindly provide us your order number to locate your account. We are looking forward to your response.

- Keeshia from BuzzBGone Customer Care

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