Your Next Step Recensioni 190

TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

I can’t recommend Alan and the team at Your Next Step highly enough. From advising me with my existing mortgage to arranging everything for my move and new mortgage, they made the whole process stres... Leggi di più

Valutata 5 stelle su 5

Absolutely outstanding service from Alan Mackenzie at Your Next Step Mortgage. His expertise and knowledge are second to none, and he made the whole process feel straightforward and stress free from s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were put in touch with Patrick and from the first minute he was extremely approachable, knowledgeable and helped us through each stage of our process. We asked Patrick many silly questions throug... Leggi di più

Valutata 5 stelle su 5

Recently used Your next step to get our first mortgage. From the get go Chris was friendly, efficient and always in touch to answer any queries we had. He made the whole mortgage process stress free.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker di mutui
  2. Broker assicurativo

Scritti dall'azienda

Your Next Step is an independent mortgage and protection brokerage run by a team of three (Alan, Patrick, and Chris) dedicated to making the mortgage process smooth and stress-free. With extensive experience and a client-focused approach, we help everyone from first-time buyers to seasoned investors, finding tailored solutions that align with their financial goals. Beyond mortgages, we provide expert protection services and work with trusted partners in pensions, conveyancing, and commercial mortgages—offering a complete property financing service built on trust and personalised support.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

190 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(190)

45 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Alan was professional and approachable from start to finish

Alan was most helpful from the minute we touched base all the way to conclusion if the mortgage offer. He was available when we needed his advice and nothing was too much trouble. He even sent through a link yo his own calculation tool which enables us to see how much our monthly payments were We would definitely recommend Alan and will be telling our friends and family if they need any of Alan's services in the future

4 febbraio 2024
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Thanks for your amazing review, Craig! Really looking forward to seeing you move into your new home 🏡

Valutata 5 stelle su 5

Excellent service

We had excellent service from Alan from start to finish, and I can’t thank him enough. Took all the worry and stress out of arranging our new mortgage. I felt reassured every step of the way. Everything was communicated clearly and he responded quickly to any queries or concerns.
I would highly recommend Alan to anyone for advice and support with their mortgage!

29 gennaio 2024
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Thanks for the amazing review, Kirsty! You've been a pleasure to help! 🗝️🏡

Valutata 5 stelle su 5

Brilliant service

Our mortgage adviser Alan MacKenzie made everything easy and straight forward. I felt reassured every step of the way that he was choosing the best products for me and it really took a lot of stress of myself. I would 100% recommend his services to anyone!

12 gennaio 2024
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Thank you for the amazing feedback! 👏👏👏

Valutata 5 stelle su 5

Alan has been fantastic

Alan has been fantastic. Always looking to do the best for his clients and really does go above and beyond. Can't thank him enough and what savings he has managed to get us! Thank you!

18 gennaio 2024
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Thanks so much Suzanne, massive win for you with your new deal! 😁

Valutata 5 stelle su 5

Alan was really helpful and contactable…

Alan was really helpful and contactable throughout the whole process. He communicated everything clearly and was able to get us a great deal on our mortgage.

17 gennaio 2024
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Thanks a lot Brittany, it's been a pleasure helping you secure your first home 🏡🗝️

Valutata 5 stelle su 5

Highest standard professionally

He is a very professional, very kind, and taking care of every step on the process, very helpful. I would recommend 100%

14 dicembre 2023
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You've been an absolute pleasure and it's amazing to see you settle into your new home 😊

Valutata 5 stelle su 5

First class service!

I was referred to Alan by a friend. From day one, Alan has been excellent to communicate with. He has always been there to quickly answer any questions we had. Alan suggested creating a group chat to update us on the progress of our application, which worked great for me and my partner as we currently do not live together. Everything was explained to us thoroughly, but in simple terms so that we fully understood. Alan is such a genuine, friendly and professional mortgage broker.

Thank you very much, Alan - you made the process stress-free for us! We will definitely be recommending your service to family & friends!

10 dicembre 2023
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Thank you for such a wonderful review, that means a great deal to us! Looking forward to catching up in the new year and seeing you move into your new home 👏👏

Valutata 5 stelle su 5

FTB - Highly recommend Alan.

Alan helped myself and my partner to secure a mortgage on our first property. He was incredibly helpful throughout the entire process, responding quickly and clearly to any queries or concerns that we had.

I would wholeheartedly recommend Alan to anyone else who is looking to secure a mortgage.

5 dicembre 2023
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Thank you for such a wonderful review, Matthew. We've loved getting everything in order for your first home and can't wait to see you with your keys! 🏡🔑

Valutata 5 stelle su 5

Successfully Completed Our Next Step

Recommended by a number of work colleague's. Alan provided a first class service from start to finish. As a first time buyer there were so many things I was unsure of, Alan was able to guide and support me through this. Clearly very knowledgeable in his field as he was able to answer all of my queries. I submitted my first offer and the mortgage application was submitted the following day. I highly recommend Alan regardless of being a first time buyer or an existing homeowner looking to find their next home.

20 novembre 2023
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Your review is AMAZING and greatly appreciated, thanks very much Steven! It's been a pleasure helping you 😊

Valutata 5 stelle su 5

Fantastic Service & Advice

Alan was fantastic from the outset, he explained everything in a clear and concise manner, and really made the whole process so straightforward.

Alan was always on hand if we had any queries, and replied promptly.

What impressed us most was that he was constantly analysing the market to get us the best possible deal and
When we did agree on a rate the mortgage was approved within 24 hours.

We would ,and have recommended Alan to our family friends.

10 novembre 2023
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Thanks a lot Chris, we're delighted to have helped secure your mortgage for your new home, can't wait to see you with those keys! 🏡🔑

Valutata 5 stelle su 5

Highly recommended

Alan was an exceptional mortgage adviser who guided me through the process with great expertise and patience. He was always available to answer my questions, no matter how small, and his advice was both practical and easy to understand. Alan made what could have been a stressful experience feel smooth and manageable. I highly recommend his services to anyone looking for a knowledgeable and supportive mortgage adviser

10 novembre 2023
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Thank you very much for the ⭐⭐⭐⭐⭐ review Balint, your words mean a great deal to us 😊

Valutata 5 stelle su 5

Alan was excellent

Alan was excellent at helping us secure a new mortgage and chasing up problems we had with a prospective issuer and their lawyers.
Thoroughly recommend him, and we will be using him again in future.

1 ottobre 2023
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Thank you very much for the wonderful review, it was a pleasure! 😊

Valutata 5 stelle su 5

Quick and easy process

Alan was attentive and made the process as smooth as possible keeping us informed at each step of the way. Despite being on annual leave he continued to push through our mortgage application so things went through on time.

23 ottobre 2023
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Thanks for the amazing feedback, your words are very kind and greatly appreciated! ⭐

Valutata 5 stelle su 5

Highly recommend

Alan was approachable, very helpful, always available, very informative. Alan made my experience quick, easy and stress free I would highly recommend Alan for anyone requiring a mortgage advisor/broker.

23 ottobre 2023
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Thanks very much Kendal, can't wait to see you move into your new home! 🏠

Valutata 5 stelle su 5

Such a positive experience because of Alan

Alan was amazing in helping us throughout this process as we were very unaware of what all comes with it. He was always just on the other end of the phone when we needed help with something. He went above and beyond for us and we can’t thank him enough.

21 ottobre 2023
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Thank you so much for your kind words and amazing review, we really appreciate it!! 👏👏

Valutata 5 stelle su 5

Goes above and beyond.

Alan was recommended to me by a friend. He explained every step of my journey. Alan resolved all of the issue that arouse with the bank and kept me informed about my mortgage deal. He is very proffesional and went above and beyond. There is no better broker I could have asked for. Anyone looking to purchase a home I highly recommend Alan. I appreciate all that you have done to help me maintain my house. Thank you very much.

2 ottobre 2023
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Thank you very much for your kind words, we love your review!! 🎉🤩

Valutata 5 stelle su 5

YNS was with us every step of the way…

YNS was with us every step of the way making the entire experience not only problem free, but enjoyable and exciting. Can’t recommend Alan enough for his hard work and dedication.

16 ottobre 2023
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Thanks for the amazing review Jon!! 👏👏👏

Valutata 5 stelle su 5

Five star - Excellent service

YNSMortgage have been exceptional. Alan is sincere, helpful and extremely efficient. He made the entire process stress free and was able to offer some great advice and secured me a great mortgage deal. The experience I have had and the customer service I was provided has been excellent. Would highly recommend to anyone.

28 settembre 2023
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Thank you very much for the wonderful review, it's been a pleasure! 🤗

Valutata 5 stelle su 5

We were introduced to Alan through Home Connexions Estate Agents

We were introduced to Alan through through the estate agents who we had being viewing a property through. We were very impressed from the very beginning as Alan took the time to not only explain how he could independently support us with our mortgage application but he explained the full process very clearly which we found extremely helpful. Alan had a very friendly but professional manner and made us feel at ease throughout the full process. We discussed our personal circumstances and we explained that we were hoping to purchase a new property. Alan then researched the full market and advised us on a product that may suit our needs. Not only did Alan manage to meet our needs in a short period of time but he was always at the end of the phone or on whatsApp to answer any questions that we had throughout the process at any time. We were delighted when we received our mortgage offer from a mainstream lender at a market leading rate. We would thoroughly recommend Alan to anyone who is looking for advice regarding their mortgage application process and we will certainly be back in touch in the future should we require further help or advice. Mr and Mrs Whitelaw.

25 settembre 2023
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Our 5️⃣0️⃣ ⭐⭐⭐⭐⭐ review on Trustpilot and it's a belter!! Thank you so much for the kind words, they mean the 🌍 to us!! 🤗

Valutata 5 stelle su 5

So thankful to have had Alan as our…

So thankful to have had Alan as our mortgage broker! As first time buyers it was all new to us but Alan explained everything clearly and the communication throughout was amazing, he really made the full process so easy and stress free! I would definitely recommend Alan to family and friends and will be back when remortgaging. Thank you!

22 settembre 2023
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Thank you for your amazing feedback, Sarah!! Your review is incredible and we're looking forward to seeing you into your first 🏡🗝️

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