Had a query on our bills and spoke to our account manager Carly Dunlop. She scheduled a meeting to meet with us and go over our current billing. Carly managed to resolve an issue that we weren't even... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Had a query on our bills and spoke to our account manager Carly Dunlop. She scheduled a meeting to meet with us and go over our current billing. Carly managed to resolve an issue that we weren't even... Leggi di più
L'azienda ha risposto
⭐⭐⭐⭐⭐ We had our new phone system and broadband installed today by Ross from Yellowcom and couldn’t be happier with the service. Ross did an excellent job — he was professional, knowledgeable, fr... Leggi di più
L'azienda ha risposto
A recent DD issue was dealt with promptly.One email immediate investigation.Phone call to explain issue how they were going to rectify. Folllow up call same day to confirm issue was dealt with. Cu... Leggi di più
L'azienda ha risposto
Thanks again for sorting our broadband issue. Carly called us straight back and kept us up to date with what was going on. Having her and the team answer the phone is so much better than what our prev... Leggi di più
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Leading provider of mobile and landline solutions for business
Clydesdale House, Glasgow Business Park, G69 6GA, Glasgow, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 12% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Michael was very helpful in resolving our technical issues, went above and beyond for us.
Thank you very much!
- MSC
Michael was great, got both phones up and running very quickly, also helped with out bank machine.

Risposta di Yellowcom
Had a query on our bills and spoke to our account manager Carly Dunlop. She scheduled a meeting to meet with us and go over our current billing. Carly managed to resolve an issue that we weren't even fully aware of and in turn saved the club money! Carly has been great to deal with and her customer service is fantastic! Thank you again!

Risposta di Yellowcom
Fantastic service and employees are very helpful with any issues and queries.

Risposta di Yellowcom
Thank you so much to Dara for helping sort out an issue I was having. Dara was so calm and patient, nothing was too much for him. He followed up promptly and kept me in the loop the whole time.
Thanks also to Rachel who called us to follow up on the same and got to the bottom of our issue. Both were great. 5 Stars.

Risposta di Yellowcom
I would recommend yellowcom as I had a great experience with them, and they help me all the way with everything I needed.
Carly was out and sorted everything for us
Can't recommend this company enough?

Risposta di Yellowcom
We are so happy we joined Yellow Com. They are so helpful, friendly, and very efficient.

Risposta di Yellowcom
⭐⭐⭐⭐⭐
We had our new phone system and broadband installed today by Ross from Yellowcom and couldn’t be happier with the service. Ross did an excellent job — he was professional, knowledgeable, friendly and made sure everything was set up and working perfectly before he left.
A very smooth installation from start to finish. Excellent service and highly recommended. Thank you, Ross!

Risposta di Yellowcom
Micheal was very helpful at each step of the way in renewing our current contract.
We would be happy to use Yellowcom, based on the help we received from Micheal.
Thank you :)

Risposta di Yellowcom
Rob was very easy to dela with and issue was sorted without any fuss.

Risposta di Yellowcom
Thanks again for sorting our broadband issue. Carly called us straight back and kept us up to date with what was going on. Having her and the team answer the phone is so much better than what our previous provider offered. Thanks again and would happily recommend.

Risposta di Yellowcom
I had a great experience with Richard from IT support services. The team was highly professional, efficient and extremely helpful throughout the process.
They responded quickly, understood the issues clearly and provided an effective solution with minimal disruption.
Communication was excellent and they were friendly, knowledgeable and reliable.

Risposta di Yellowcom
Dealing with Carly was a pleasure she was always willing to listen and to help. New contract negotiations went well and was very pleased with the outcome

Risposta di Yellowcom
Absolutely diabolical company to deal with.
Had nothing but issue with them since we started our contract.
Latest issue is that we are due a new Starlink to be installed at the end of July. We are now at end of August with an almost non-working version of the machine from 2021. Cannot get anyone on the phone.
They are always as nice as pie but then when there is an issue there’s no follow up.
Just avoid them, the staff turnover should tell you something as I haven’t dealt with the same person for more than a few weeks.
Total joke of a company.
Great Customer Service
Cameron was a great help answering some follow up questions. Highly recommend!

Risposta di Yellowcom
A recent DD issue was dealt with promptly.One email immediate investigation.Phone call to explain issue how they were going to rectify.
Folllow up call same day to confirm issue was dealt with.
Customer service Rachel ( excuse me if I have the name wrong) was refreshingly honest the glitch was their side.No excuses made, explained the techincal issue aplogised for the slight shock I got seeing my DD.
A techinical glitch can happen to anyone.Not everyone says sorry about that.
Thanks for honest and swift resolution.

Risposta di Yellowcom
Great communication from start to finish.

Risposta di Yellowcom
Natalie was so lovely when I phoned with an access issue, very helpful and knowledgeable, and she was able to fix the issue really quickly. Natalie also followed up with a courtesy call to make sure everything was working properly. Thanks Natalie

Risposta di Yellowcom
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