Yellowcom - Belfast Recensioni 330

Want to say a big thank you to Ross and the account management team in helping me resolve my query, great service

Stephen C provided timely responses to all my email requests including a concise breakdown of the information I required by the deadline. Thanks Stephen.

The Account managers sorted my issue out and was very helpful. They made the process very quick and easy.

Got a fast and courteous response from Michael in support about configuring by auto-attendant - Top Man !

First class service from Yellowcom. We had an upgrade which involved both exterior and interior work. Engineer was straight in. Never stopped for a second. Wouldn't even take a cup of tea. Spent most of the day up and down a ladder. Polite and well mannered. Great job throughout thanks to Angela who dealt with all the paperwork, emails and correspondence. Thanks a million Angela

Account Management team very supportive and helpful.

The guys in accounts team helped with getting my new phone and broadband setup, thank you!

Very helpful and quick response by Siobhan regarding refund of charges to account over 2 years.

Very easy to deal with and prompt response to our issue. Thank you for all your help Natalie.

We have been using Yellowcom now for roughly two years and to date there has hardly been a hiccup. When there has been an issue (usually caused by ourselves) then the yellowcom support team have been very quick to respond and resolve the issue. Special shout out should go to Rachel in the support team who has persevered with myimited knowledge to ensure that any issues we have had have been well and truly sorted in very prompt fashion.

Great service from Ross and his team, easy to deal with and prompt response.

I sent an email requesting for help and Michael responded to my query very fast and my problem was solved in no time. Great customer service :)

Excellent service from Michael, he managed to assess our situation (downed internet and phone line) and have an engineer on site within an hour and fixed within 2 hours.

I have to say excellent service and michael went above and beyond to get me sorted with as least hassle as possible.

Keely was a great help and explained all to me about the new contract as we have our business for sale

Account managers helped with my billing query

Account managers team very helpful dealt with with my issues

Account manager dealt with my query. Very helpful

Had some problems after a storm. Natalie was patient and thorough. I had to call several times and she called back a couple of times as well as we tried to discover the problem. Thank you

Fraser, Bailey and Gavin are all fantastic guys, they are extremely helpful and professional. Every aspect of the job was complete without much disruption to our working day. We had a few changes to be made after installation and it was completed within an hour of request. The changeover could not have went more smoothly