XTRATUF Recensioni 

177
•
TrustScore 4.5 su 5

4,3

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I’m very happy with XtraTuf products. The build quality is excellent, they’re comfortable to wear for long days, and they hold up extremely well in tough conditions. You can really tell they’re made f... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great advice on purchasing with regards to style, intended purpose, size and fit. Excellent quality and the deck ankle high boots have lived up to expectations and the marketing claims thus far and I... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Well made: really good fitting, comfortable to wear and easy to put on and get off - no struggles at all, happy to say. Although expensive compared to rival products I was attracted to consider purch... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

I purchased the size advised by the guidance and the fit was too narrow for me, and I don't have particularly wide feet. This in it's self is not an issue and the boot looked quite good. However, whil... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di stivali
  2. Negozio di abbigliamento per esterno
  3. Negozio di scarpe

Scritti dall'azienda

Over 75 years ago, a boot arrived in Alaska, as rugged and real as the people who live and work there. Like Alaska’s people, those boots did their job no matter what the conditions. Now an Alaskan icon, our XTRATUF boots are 100% waterproof, flexible, and durable – made to keep you dry, stable, and always comfortable. XTRATUF boots have become the badge of ultimate preparedness for the individuals of Alaska, and an essential part of life in the water. With styles for men and women, XTRATUF is built for those who work hard, play harder, and never let the weather get in the way.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

177 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(177)

30 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Too narrow toe box

Unfortunately the toe box was too narrow. Despite the description saying they are wider, they narrow at the toe box. I returned them and bought Viking Seilas instead which have a wide toe box / more natural foot shape.

15 marzo 2024
Valutata 4 stelle su 5

Great boots

Great boots, comfortable and warm. I find they come up large, ordered my usual size after reading information and reviews but probably needed half size smaller as need to wear very thick socks and still feel big. The faux fur lining is lovely but takes a while to dry out if gets wet.

24 febbraio 2024
Valutata 5 stelle su 5

Calling all WILD swimmers!

Calling all WILD swimmers!
This is coming from a seasoned wild swimmer who needed a solution to - cold toes, quick change, comfortable boot, looks cool!
I have tried LOTS of boots….
The ICE DECK are next level! Worth every penny and would recommend them to anyone.
Love love love them!

15 gennaio 2024
Valutata 5 stelle su 5

Really comfortable

Really comfortable , hard wearing and 100% waterproof

23 dicembre 2023
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Risposta di XTRATUF

We are so glad to hear this. As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!

Valutata 5 stelle su 5

Ordered and delivered soon afterwards.

Ordered and delivered soon afterwards. As described, and my boyfriend loves them. He wears them after a surf, and has even cycled in them and are comfortable and have kept his feet toasty!

14 dicembre 2023
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Risposta di XTRATUF

We are so glad to hear this. As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!

Valutata 5 stelle su 5

Perfect for an Ice Swimmer!

These were bought as a Christmas present for my Husband who is an Ice swimmer. He loves them, they are easy on and off, beautifully warm and true to size with excellent grip. He loves them and wears them when walking and in the garden doing jobs, not just for ice swimming. Highly recommended!

26 dicembre 2023
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Risposta di XTRATUF

We are so glad to hear this. As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!

Valutata 1 stelle su 5

Returned boots a month ago, still no refund

I ordered a pair of boots as a gift on 10/23. They arrived 10/27, I initiated a the return and dropped off at the post office with the provided return label on 11/27. Today, 12/27, I have not received my refund, I’ve been unable to get a hold of anyone by calling, I’ve had a few email responses requesting info but never an actual response to next steps or what to expect. Moreso the emails say basically to wait because they’re busy.

Beyond frustrated and feel there will be no resolution or refund from Xtratuf. Trust all the other reviews on here, do not order from this company.

27 novembre 2023
Non scritta su invito
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Risposta di XTRATUF

Apologies for the delayed response as we are experiencing a high volume of returns, so thank you for your patience! We will arrange a refund for you as soon as possible.

Valutata 1 stelle su 5

Appalling Customer Service - Still no Refund (UK Review)

Absolutely appalling Customer Service…. I purchased boots on 1st December, I received and returned a few days later and as yet still have not received a refund. Despite having emailed them 3 times as I cannot find a telephone number on the site, I have had absolutely no response to date.. and obviously still NO REFUND. I see previous review saying they couldn’t get hold of anyone and laughingly the reply told them to contact Customer Service. I certainly would not recommend using this company unless you are absolutely certain you are going to keep the goods as your refund will not be fast in coming. Incidentally my husband also made a purchase and he is also still waiting for his refund.

1 dicembre 2023
Non scritta su invito
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Risposta di XTRATUF

Apologies for the delayed response as we are experiencing a high volume of returns, so thank you for your patience! We will arrange a refund for you as soon as possible.

Valutata 1 stelle su 5

I have tried numerous times and set on…

I have tried numerous times and set on the phone waiting for someone to pick up for 48 minutes once and 52 the other time. Is there another way to contact customer service? I am missing part of my order????

19 dicembre 2023
Non scritta su invito
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Risposta di XTRATUF

We are really sorry to hear about your experience. This is certainly not the standard we aim to provide. Please contact our customer service team on help@xtratuf.co.uk

Valutata 1 stelle su 5

I have been calling and emailing for…

I have been calling and emailing for two days with no response. Only half of my order arrived. I have no tracking information and the website says it cannot find my order. Can Someone please respond to my requests!

19 dicembre 2023
Non scritta su invito
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Risposta di XTRATUF

We are really sorry to hear about your experience. This is certainly not the standard we aim to provide. Please contact our customer service team on help@xtratuf.co.uk

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