XTRATUF Recensioni 

177
•
TrustScore 4.5 su 5

4,3

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I’m very happy with XtraTuf products. The build quality is excellent, they’re comfortable to wear for long days, and they hold up extremely well in tough conditions. You can really tell they’re made f... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great advice on purchasing with regards to style, intended purpose, size and fit. Excellent quality and the deck ankle high boots have lived up to expectations and the marketing claims thus far and I... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Well made: really good fitting, comfortable to wear and easy to put on and get off - no struggles at all, happy to say. Although expensive compared to rival products I was attracted to consider purch... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

I purchased the size advised by the guidance and the fit was too narrow for me, and I don't have particularly wide feet. This in it's self is not an issue and the boot looked quite good. However, whil... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di stivali
  2. Negozio di abbigliamento per esterno
  3. Negozio di scarpe

Scritti dall'azienda

Over 75 years ago, a boot arrived in Alaska, as rugged and real as the people who live and work there. Like Alaska’s people, those boots did their job no matter what the conditions. Now an Alaskan icon, our XTRATUF boots are 100% waterproof, flexible, and durable – made to keep you dry, stable, and always comfortable. XTRATUF boots have become the badge of ultimate preparedness for the individuals of Alaska, and an essential part of life in the water. With styles for men and women, XTRATUF is built for those who work hard, play harder, and never let the weather get in the way.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

177 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,3

Tutte le recensioni

(177)

30 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great boots.

Swift delivery, well packaged and great design! The boots are very comfortable and easy to slip on and off. Love how they look and how easy they are to clean.

22 febbraio 2025
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Risposta di XTRATUF

Hi Robin, we are so glad to hear this. As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!

Valutata 1 stelle su 5

"Fair wear and tear" failure after a few months light use

Apparently the rubber boot cracking and failing after 3 months of use on rainy days only is considered "fair wear and tear" on £115 Wellies. Happened with both mine and my partners boots. Shame as they are very nice colours but not at £115 for just 3 months wear.

Had given these a great review to friends and family when first purchased these last spring as nice designs, comfortable and easy to take off. Cleaned and stored after a few weeks use until winter and then didn't last long once actually using them :(

Edited to add: xtratuf has responded here to "get in touch with customer services" but it's customer services who already told me its fair wear and tear?!

1 febbraio 2025
Non scritta su invito
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Risposta di XTRATUF

Hi Kelly, we would like to have a further look into this for you so if you have the time please do pop an email across to the customer services inbox and a member of the team will help with this from there (help@xtratuf.co.uk). If you didn't purchase directly from the Xtratuf website, please don't hesitate to get in touch with the retailer who will be happy to assist you further.

Valutata 5 stelle su 5

Super comfy and warm boots

My order was delivered really quickly and arrived in perfect condition. The boots are really comfortable and warm while being lightweight. I can't wait to try them out in the cold weather.

15 gennaio 2025
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Risposta di XTRATUF

Hi Gemma, we are so glad to hear that you find the Xtratuf boots comfortable! As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!

Valutata 5 stelle su 5

You won’t regret your purchase👌

I love my boots. Great fit, quality and great colour. Perfect. Easy to order. I ordered two colours as I was unsure which colour I liked best. Return process was also straightforward. The only thing I would have found helpful, is more pictures of the model actually wearing the boot. There were a lot of the boot itself, but only one pic with the model wearing it. I like to see how an item looks when worn. The colour of the boot also looked very different between the one model pic, and the boot on its own, hence my uncertainty re the colour. This is the one thing you could improve on. But that’s a simple fix. The product itself is 10 out of 10.

17 gennaio 2025
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Risposta di XTRATUF

Hi Faith, thank you for the time you've taken to review us, I have passed this invaluable feedback on to the wider team, we really appreciate it and it helps us improve our products. Please check your inbox for a surprise from us!

Valutata 5 stelle su 5

Grangers rubber boot care

The wellie boot cleaner arrived as described and has worked well. As always it's good to follow instructions carefully to get the best result.

6 gennaio 2025
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Risposta di XTRATUF

We are so glad to hear this. As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!

Valutata 5 stelle su 5

Absolutely love these boots as an…

Absolutely love these boots as an outdoorsy person these are great for every situation from snow to the beach really good fit and super comfy

19 dicembre 2024
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Risposta di XTRATUF

Thanks Mark, we are so glad to hear that the Xtratuf boots are serving you well. As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!

Valutata 1 stelle su 5

missing item and no one answers

i placed an order and received it. there is a missing item from the package. I bought 2 of the same thing but only received 1.
I have been trying to contact the company for a day now and no answer, I sent emails, text, chats and stayed on the phone for hours. Still no answer

13 gennaio 2025
Non scritta su invito
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Risposta di XTRATUF

Hi Amanda, thank you for taking the time to leave a review - I can only apologise you haven't received a response from us quite yet. We are working hard to make sure we respond to customers as quickly as we can during our busiest time. I have tried to look for your email in our inbox and an order with your name, but cannot find anything. Please may I ask you to pop an email over to our customer services team (help@Xtratuf.co.uk) as we would like to put things right for you.

Valutata 5 stelle su 5

Tip Top

Boots are comfy, fun and functional! Delivered swiftly and no hassle.

9 dicembre 2024
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Risposta di XTRATUF

We are so glad to hear this Billy! As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!

Valutata 5 stelle su 5

So far so good.

Previously I've given a poor review for Xtratuf due to poor longevity of boots and poor customer service. After which the company reached out to me to replace my second or third pair of deck boots which cracked over the toes within 6 months. So they pulled it back for customer service, but still no improvement in quality - the replaceet cracked within 3 months. But as I said in that review the boots are really comfy and Xtratuf one of the few companies that provide colourful wellies for grownups. This review however relates to Ice deck boots which I got for Christmas. We are currenlty going through an icey spell and the boots have preformed brilliantly. Feet are warm and I haven't fallen on the ice, which is a great bonus. The boots are rugged, warm and have good slip resistance. The only down side is the limited colour range - something in pink would be great. No idea how long they will ,but currently very happy with them.

5 gennaio 2025
Non scritta su invito
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Risposta di XTRATUF

Hi Tara, thank you for taking the time to leave a review! I am glad to hear the ADB Ice boots are keeping you warm and steady on ice. I have passed this invaluable feedback on to the wider team, we really appreciate it and it helps us improve our products.

Valutata 5 stelle su 5

Top Quality boots as always

Top Quality boots as always. I wouldn’t buy anything else.

22 novembre 2024
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Risposta di XTRATUF

Thanks for being a loyal Xtratuf fan Simon! As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!

Valutata 4 stelle su 5

6” Ankle Deck Boots

The boots were offered with a great 30% discount when I bought them. They were delivered quickly and, when I needed to make a return the refund was completed without a problem. However, return postage is not free and has to be paid by the customer. For an expensive product this isn’t great. The boots themselves are comfortable and appear to be good quality.

3 novembre 2024
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Risposta di XTRATUF

Hi Matt, thank you for taking the time to leave this feedback - we really appreciate it. We are working on improving our services and hope to provide better returns in the future. Please bear with us!

Valutata 5 stelle su 5

Ice boots

Got the ice boots, brilliant boots!

26 settembre 2024
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Risposta di XTRATUF

Thanks Rhys! We are so glad to hear this. As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!

Valutata 5 stelle su 5

Best boots ever….

I recently visited Alaska from South Africa and bought a pair of Xtratuf boots. I left them with my daughter in law in Scotland as she just loved them and ordered another pair for myself. So practical and stylish! The best boots ever!

1 ottobre 2024
Non scritta su invito
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Risposta di XTRATUF

We are delighted to hear this, thank you for the review! We shall feed this back to the Product team.

Valutata 5 stelle su 5

Very good boots for my work

Very good boots for my work

25 luglio 2024
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Risposta di XTRATUF

Thank you Phil for your comments! We hope the Legacy boots will serve you well! As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!

Valutata 5 stelle su 5

Great service and product

Great service and product. I had to return some boots due to the size not being quite right. I was refunded very quickly and then I purchased the correct size which was delivered very quickly also.

Early signs are the boots are very comfortable l.

23 luglio 2024
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Risposta di XTRATUF

Thank you for the 5 Star review Chris! As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!

Valutata 1 stelle su 5

Shameful customer service :-(

Failure after 4 months use, no replacement offered! Boots were purchased as a Christmas present. They were great until a crack appeared in the rubber at the front of the boot in less than 4 months. XTRATUF decided that this was ‘fair wear and tear’ so no refund, no replacement. The only thing they did offer was appalling customer support. Shameful customer service, would not recommend at all.

22 aprile 2024
Valutata 5 stelle su 5

The boots are amazing

The boots are amazing! You won't be disappointed... They are SOOOO comfortable and look much better in real life than the picture. I am thrilled with my purchase. Excellent quality too.

29 marzo 2024

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