Happy Sleep Recensioni 10

TrustScore 3.5 su 5

3,6

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Dettagli dell'azienda

  1. Servizio di assistenza sanitaria domiciliare
  2. Clinica del sonno

Scritti dall'azienda

Happy Sleep combines advanced smart ring technology, an intuitive app, and expert doctors to make at-home sleep testing as simple as wearing a ring.


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

10 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

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Non ha risposto alle recensioni negative ricevute

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Valutata 1 stelle su 5

A Nightmare!

The support for the ring itself was fine, and it seems to work pretty well for diagnosing sleep apnea. There were some challenges with fit (size of ring was slightly smaller than the ring test size appliances due to the protrusion for sensor) The initial experience was fine, they processed my insurance properly, and were attentive to my messages. The problem came when I got a call asking if I would like to use their company to deliver and fit a mouthguard for mild sleep apnea. I agreed and shelved out $1,300 for the care and appliance to get that done. The payment was made through HFD, a 3rd party finance company which offered 6 months same as cash. Then the circus began. They were using a company called Dentulu to do virtual dental visits. The customer service and quality of care was sub-par, the scheduling, the communication very poor. The appliance itself was horrible, and I worked with them to send it back to make adjustments, but it had bands on the sides which attached with large protrusions, and when placed in my mouth made it hard for me to close my mouth, thereby causing me to sleep with my mouth open and totally drying out my mouth, of course! After sending it back and working virtually with the dentist and lab several times, it was still not acceptable. This took so long, several months, so that when I did my 6 month follow up with the sleep doctor there was nothing to review, as I did not have a properly fitted working device! I was then informed by Dentulu that I could receive a refund for the oral device. I contacted Happy Sleep to ask for that refund. At first they told me they could not find my payment. I had paid off the entire balance of the financed amount by then, and when I logged into HFD for my balance to show them, it showed a missed payment, which was added AFTER I had paid the balance well before the 6 month term was up. I've called HFD several times, they have sent me a letter confirming my payment was made in full, yet in their system there is still a missed payment showing, and they have not resolved that. I am concerned about that not being corrected. The Happy Sleep people keep telling me a "refund is being processed" but they use a 3rd party again, apparently and they have been unable to speed up the process. It's been over a month now since I requested a refund and I still have no idea how much it will be and how long it will take. I have no direct contact for the company processing the refund. I just keep being sent assurance by Happy Sleep's customer service "this issue is a priority and thank you for your patience." So, due to all of this, I do not recommend Happy Sleep's Ring for anything except the actual diagnosis of sleep apnea. If they reach out to you to arrange care after that I would run for the hills! Get your oral appliance through a local dentist, or a C-Pap through your PCP. I'm left having lost $1,300 and have no device, and still have to deal will this billing issue with HFD. I'm a Health and Wellness Coach working in Functional Medicine, and I know sometimes there are glitches and problems to work out with medical companies, but this has been a very bad experience, except for the actual ring diagnosis.

9 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Non existent customer support / Unclear if there is a real product

Non existent customer support. Insurance check was promised multiple times and never delivered. Instead I was hit by a surprise bill that no one has been able to account for or explain. Many weeks later, I still do not know if I am eligible to be in this program despite having already had an initial session and been shipped the fitting kit. Either this is not a real company or they are trying to milk our insurance as much as they can before patients realize they are not actually capable of delivering care.

15 maggio 2026
Non scritta su invito
Valutata 4 stelle su 5

The first box I received took a long…

The first box I received took a long time to get here and there was nothing in the box. It was completely empty, and then I had to request another one. The second box came in correctly with everything I needed in it, but it seemed like it took way too long to get my sleep test going.

21 maggio 2026
Non scritta su invito
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Risposta di Happy Sleep

Thank you for sharing this feedback. We’re really sorry your first box arrived empty and that the replacement added extra time to getting your sleep test started. That’s understandably frustrating, and it’s not the experience we want patients to have.

We’re glad the second box arrived correctly, but we also recognize that the overall process took longer than it should have. We appreciate you bringing this to our attention so we can continue improving our fulfillment and support experience.

Valutata 5 stelle su 5

My experience with Happy sleep is great!

My experience with Happy sleep is great and I highly recommend them. If you want simplicity, people who care about your sleep quality and health; Happy Sleep is the way to go. It’s convenient, there are no silly wires like at facilities, and you cannot beat the convenience of testing at your own home with just a simple ring on your finger.

18 maggio 2026
Non scritta su invito
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Risposta di Happy Sleep

Thank you so much for the kind words! We’re thrilled to hear you had a great experience with Happy Sleep and found the at-home testing process simple and convenient. Making sleep testing easier, more comfortable, and more accessible is exactly why we do what we do.

We really appreciate your recommendation and are so glad we could support your sleep health journey.

Valutata 5 stelle su 5

Great service

Great service. Loved the ring sizer. Easy to get my Happy Ring. Comfortable to wear. The virtual appointment with my NP was far more informative than with my local NP. The long term sleep study to compare my CPAP machine with my oral appliance to determine which provides the best therapeutic option is exactly what I want.

7 maggio 2026
Non scritta su invito
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Risposta di Happy Sleep

Thank you so much for sharing this! We’re thrilled to hear that the ring sizing process was easy, the Happy Ring was comfortable to wear, and your virtual appointment felt informative and helpful.

We’re especially glad the long-term sleep study is giving you the kind of insight you were looking for — comparing CPAP and an oral appliance over time can be incredibly valuable in understanding which option best supports your sleep and overall health.

We really appreciate your thoughtful feedback and are grateful to be part of your care journey.

Valutata 5 stelle su 5

Long term solutions

Happy Sleep made the entire process of diagnosing and treating sleep apnea incredibly streamlined and easy from start to finish. I especially appreciated being able to keep the wearable device at no additional cost. Having access to nightly data through the Happy Ring has been an absolute game-changer—it allows me to track my progress and clearly see the effectiveness of the recommended strategies I’m implementing to improve my sleep.

5 maggio 2026
Non scritta su invito
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Risposta di Happy Sleep

Thank you so much for sharing this! We’re thrilled to hear that the process felt streamlined and easy from start to finish.

We’re especially glad that keeping the Happy Ring and having access to nightly sleep data has helped you track your progress and see how your recommended strategies are working over time. That kind of ongoing insight is exactly what we hope helps patients feel more informed, supported, and empowered in their sleep health journey.

We really appreciate your thoughtful feedback and are so happy to be part of your care.

Valutata 5 stelle su 5

I have used other rings and this is the best

I have used other rings and home sleep tests, and nothing beats the combo of a ring that is clinically validated and FDA-cleared, so that my insurance accepts it. The experience from signing up to packaging to the actual ring to the telehealth visit I had with the doctors was great. I love that I get to keep the ring and know how I am sleeping night after night.

17 novembre 2025
Non scritta su invito
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Risposta di Happy Sleep

Thank you so much for sharing this! We’re thrilled to hear that your experience felt seamless from sign-up through packaging, testing, and your telehealth visit.

We’re especially glad the Happy Ring stood out compared to other rings and home sleep tests you’ve tried. Combining a comfortable wearable experience with clinically validated, FDA-cleared testing is exactly what we set out to do — and we love hearing that keeping the ring has helped you better understand your sleep night after night.

We really appreciate your thoughtful feedback and recommendation.

Valutata 5 stelle su 5

Happy Sleep is awesome!

This is one of the best customer experiences I've had; their customer service is top tier, the technology is amazing and super accurate, really love the ring and the app was super easy to set up. Really loving it!

28 aprile 2026
Non scritta su invito
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Risposta di Happy Sleep

Thank you so much! We’re thrilled to hear that you had such a great experience with Happy Sleep.

Our team works hard to make the process simple, supportive, and easy to use from start to finish, so it means a lot to hear that the customer service, ring, technology, and app setup all stood out to you.

We really appreciate your kind words and are so glad you’re loving it!

Valutata 5 stelle su 5

I was tired for years and thought that was normal...

I was tired for years and had gotten used to feeling that way. Happy Sleep was quick and easy, and the whole process was a lot simpler than I expected.

I also appreciated that they didn’t just push CPAP as the only option. They walked me through treatment choices that actually made sense for me.

I’m feeling so much better now and honestly wish I had done it sooner.

16 marzo 2026
Non scritta su invito
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Risposta di Happy Sleep

Thank you so much for sharing this. We’re so glad Happy Sleep helped make the process feel quick, easy, and simpler than expected — especially after spending years feeling tired and assuming that was just normal.

We’re also happy to hear that your care team helped walk you through treatment options that felt right for you. Sleep apnea care is not one-size-fits-all, and our goal is to help each patient understand their choices and find a path that actually fits their life.

We’re thrilled you’re feeling better and grateful to have been part of your sleep health journey.

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