Young Driver Recensioni 

7428
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

Excellent way to help prepare your youngster for when old enough to drive properly, but equally good as a gift or treat. We have so far purchased 5 x 1 hour sessions for our 14 years old Grandson, a... Leggi di più

Valutata 5 stelle su 5

Our daughter had three sessions with Young Driver prior to getting her provisional licence. It allowed her to build some confidence in a safe environment without other road users to worry about. Once... Leggi di più

Valutata 5 stelle su 5

Very welcoming environment with staff who, from what I could see all came accross polite, encouraging and professional. My own child along with other students there, all appeared to be having an enj... Leggi di più

Valutata 5 stelle su 5

The driving lesson was used as an incentive to work well at school, which means grandson has waited a long time fo it. He loved the experience and was excellent in carrying out the challenges given to... Leggi di più

Dettagli dell'azienda

  1. Autoscuola

Scritti dall'azienda

Behind the wheel of a Suzuki Swift or similar vehicle, kids over 9-years-old can have their first taste of proper driving in a safe environment, on private land with a specially trained professional driving instructor and in a dual-controlled car. They’ll learn how to change gear, steer, manoeuvre, tackle junctions and so much more! Little ones aren’t forgotten, younger drivers aged 4-9 can also have fun and learn the basics of driving in our specially designed, and built by us, Firefly Sports electric supercars. We have 70+ venues across the UK, so you're likely to find a Young Driver venue conveniently located near you. With more than 1.4 million lessons delivered and 14 years of experience, we are the leading under 17 driving school in the world. Fun, safe and memorable are our main keywords and we’ll make sure those apply to your youngster’s lesson every single time they have a driving lesson with us.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

7K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(7428)

492 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Bad instructor

The instructors attitude and approach was not helpful. Visibly frustrated with our son's attempts to successfully implement instructions, poor end of lesson feedback which was generally negative and not constructive. For a 1 hour lesson not to move for 10 minutes is poor. Cannot recommend, will not rebook.

4 luglio 2026
Non scritta su invito
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Risposta di Young Driver

Hi Dave,

Thank you for your feedback.
We are sorry to hear that we failed to meet expectations on this occasion. We are in the process of addressing the feedback with the instructor concerned and will get in touch with you once our investigations are complete.

Many thanks,
Charlotte

Valutata 3 stelle su 5

Sorry, wouldn’t book again.

The set up was good, the cars were all new models. Unfortunately, the instructor our daughter got, assumed that she would know how to change gears etc despite her never driving a car before, which the instructor was told on arrival. She also felt uncomfortable that the instructor scoffed at her on the majority of occasions that she made a mistake and made comments like ‘it’s a good job I was here or you would have crashed’ and ‘I’ve just told you’. All in all, my daughter didn’t really enjoy the experience and it has put her off driving. She was nervous to a do the experience in the first place and it took a lot of guts to get in the car. I just hope it doesn’t put her off having lessons in the future.

27 giugno 2026
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Risposta di Young Driver

Hello,

Thank you for your feedback.
We are in the process of looking into the issues raised.
We will come back to you as soon as we have liaised with the Instructor concerned.

Many thanks,

Charlotte

Valutata 1 stelle su 5

Poor instructor

Poor instructor. It was my daughters first drive and the instructor didn't appreciate how anxious she'd be. She caused more anxiety. When I was asked by the company to review. There was no reply. Id imagine they only use positive feedback. Just be aware.

27 giugno 2026
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Risposta di Young Driver

Hi AJ,

We reply to all feedback, whether or not this is positive. We are in the process of investigating this and will come back to you once our investigations are complete.

Many thanks,

Charlotte

Valutata 5 stelle su 5

We bought the experience as a birthday…

We bought the experience as a birthday gift for our son, he had an amazing time, the instructor was so patient and professional and put him at ease and made the experience amazing, thank you and we would recommend it to anyone who is looking for a gift.

27 giugno 2026
Valutata 5 stelle su 5

Fantastic

My sons loved the young driver experience, it’s fantastic how quickly the instructors get the kids driving! Great 😊

27 giugno 2026
Valutata 1 stelle su 5

There was a real language barrier to…

There was a real language barrier to the point my daughter didn't understand any of the lesson she was being taught, I would say this lesson did more harm than good and she has been quite put off from ever doing it again. For a £90 lesson, it is unacceptable.

27 giugno 2026
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Risposta di Young Driver

Hi Jennifer,

Apologies that you were unable to understand the instructor’s accent. We will note your account to ensure you do not have an instructor with an accent in future and we are in the process of replying to your feedback, via email.

Many thanks,

Charlotte

Valutata 5 stelle su 5

Son with special needs - amazing instructor

My son has special needs and learning disabilities, he also doesn’t communicate verbally. The instructor he had was amazing and he made sure my son enjoyed his experience, feeling like he had a successful drive. The location was also perfect for him as it was quite spread out.

27 giugno 2026
Valutata 1 stelle su 5

You cancelled the day I booked for my…

You cancelled the day I booked for my Grandson’s lesson & we thought it had been postponed for one week but you changed it from Sunday to Saturday so he missed it completely and was very disappointed

27 giugno 2026
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Risposta di Young Driver

Hi Colin,

We're very sorry to hear that your grandson missed his lesson and understand how disappointing that must have been.

To clarify what happened, the original event was cancelled due to construction work at the venue, and we notified all affected customers by email on the 2nd of June, followed by a reminder on the 10th of June. Your replacement booking was then made online on the 20th of June using the rescheduling code we provided. On the 22nd of June, we attempted to call you twice to let you know the lesson time had changed from 10:00am to 9:30am, but unfortunately the calls were cut short due to a poor phone connection. We therefore sent an updated confirmation email with the new time and booking date, followed by a reminder email on the 24th of June. Each of these communications included the date and time of the booking.

We're sorry there was a misunderstanding, as we know how disappointing it is to miss a lesson. If you'd like to discuss this further, please contact our customer service team on info@youngdriver.com, who will be happy to review everything with you.

Many thanks,
Charlotte

Valutata 5 stelle su 5

Fantastic!

This was such a good experience for my 11 year old son, he had an hour lesson, and by the end he could reverse park! He also wanted to drive home after 🤣 we will look to book more of these over the coming years for him to gain confidence and learn the car and manoeuvres

27 giugno 2026
Valutata 5 stelle su 5

Pedal to the metal

Daughter loved her 2nd drive and will be back. Ardingly is a great place to do this as it has a road network that is easy to follow. Plenty of t junctions etc.
Really friendly people.

27 giugno 2026
Valutata 5 stelle su 5

Fantastic driving experience for our daughter

Fantastic driving experience for our daughter who had never been in the driving seat before. Highly recommend the hour session and to have the recording as something to keep. Wonderful instructor Raj. Our daughter learnt so much and built her confidence. She is asking to go again for another lesson!!! Think it is such a amazing opportunity and to have some knowledge before she gets to 17 and starts learning on the roads. Thank you.

27 giugno 2026
Non scritta su invito

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