Young Driver Recensioni 

7428
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

Excellent way to help prepare your youngster for when old enough to drive properly, but equally good as a gift or treat. We have so far purchased 5 x 1 hour sessions for our 14 years old Grandson, a... Leggi di più

Valutata 5 stelle su 5

Our daughter had three sessions with Young Driver prior to getting her provisional licence. It allowed her to build some confidence in a safe environment without other road users to worry about. Once... Leggi di più

Valutata 5 stelle su 5

Very welcoming environment with staff who, from what I could see all came accross polite, encouraging and professional. My own child along with other students there, all appeared to be having an enj... Leggi di più

Valutata 5 stelle su 5

The driving lesson was used as an incentive to work well at school, which means grandson has waited a long time fo it. He loved the experience and was excellent in carrying out the challenges given to... Leggi di più

Dettagli dell'azienda

  1. Autoscuola

Scritti dall'azienda

Behind the wheel of a Suzuki Swift or similar vehicle, kids over 9-years-old can have their first taste of proper driving in a safe environment, on private land with a specially trained professional driving instructor and in a dual-controlled car. They’ll learn how to change gear, steer, manoeuvre, tackle junctions and so much more! Little ones aren’t forgotten, younger drivers aged 4-9 can also have fun and learn the basics of driving in our specially designed, and built by us, Firefly Sports electric supercars. We have 70+ venues across the UK, so you're likely to find a Young Driver venue conveniently located near you. With more than 1.4 million lessons delivered and 14 years of experience, we are the leading under 17 driving school in the world. Fun, safe and memorable are our main keywords and we’ll make sure those apply to your youngster’s lesson every single time they have a driving lesson with us.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

7K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,6

Tutte le recensioni

(7428)

492 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent team of people

Excellent team of people, super friendly and professional. Both my boys have benefited from Young Driver sessions and have needed half the number of real driving lessons and both passed first time. A great experience and highly recommend!

19 luglio 2026
Non scritta su invito
Valutata 3 stelle su 5

Could be better.

Instructor this time around was excellent. Booking staff and I assume event organiser/coordinator were far from it. Session this time around was delayed by a couple of hours as opposed to being cancelled as it was on our first booking. (Instructor illness is the standard line of communication for this). As we'd booked before it was a case of "thanks for turning up" thereafter they are only interested in getting you to book more sessions rather than focusing on the one you had booked! Good driving experience for my son, not a great experience overall.

12 luglio 2026
Non scritta su invito
Valutata 2 stelle su 5

Vouchers bought at full face value worthless after just 9 months

Bought 2 £99:99 vouchers for Xmas 2024 for my eldest soon to be 17. Few dates available, but he did one just before turning 17 in June, didn’t enjoy it as he said the instructor was doing almost all the pedal work which was the primary reason for this experience - felt he was being kept up with flow as so many others using same course. He didn’t want to go back and passed his test in November. Thought we’d try again with the other voucher for my younger son but not being overly familiar with two vouchers we’d only seen once, on retrieval found you have to book within 9 months, which is very unusual as experience vouchers typically last for 2 years and pretty tight considering how few dates are available. Bought a full price experience voucher just so that we had something to give at Xmas and the £99:99 went into the till with no associated costs to the operation then cancelled which is unjustifiable - be wary!

12 luglio 2026
Non scritta su invito
Logo di Young Driver

Risposta di Young Driver

Hi Andrew,

Thank you for your feedback.

Our instructors always tailor each lesson to the child's confidence and ability. In the early stages, they may need to assist with the pedals or other controls to keep the lesson safe while helping the child build confidence. As they progress, the instructor gradually hands over more control. We're sorry to hear your eldest son didn't enjoy his session.

Regarding the voucher, our gift vouchers are valid for 9 months from the date of purchase. This validity period is clearly stated on the voucher purchase page, in our Terms & Conditions, and in the booking confirmation email. We understand this may not have suited your circumstances, but we do aim to make the expiry date as clear as possible.

We're pleased to hear your eldest son went on to pass his driving test and wish him many years of safe driving.

Many thanks,

Charlotte

Valutata 1 stelle su 5

Experience not fulfilled

We travelled for over an hour for my 11-year-old daughter to take part in the Young Driver fire engine experience she’d been given as a Christmas present. She had been so excited for months, so it was incredibly disappointing when we arrived and were told the fire engine wasn’t working.

I understand that mechanical issues can happen, but the way it was handled was really poor. The instructor was dismissive and showed no empathy at all, simply saying, “I can’t make it go,” with no apology or acknowledgement of how upset my daughter was.

She was offered a drive in a standard car instead, which we accepted so the trip wasn’t a complete waste. However, this wasn’t an equivalent experience — she has already driven one of your standard cars before, much closer to home. We made the long journey specifically for the fire engine experience, so the whole day felt like a huge letdown.

After her session, we spoke to the mechanic who said it looked like a charging issue and that he expected it to be fixed within about 20 minutes. We passed this on to the on-site manager, Dean, but he dismissed it outright, saying it would take all day to fix without even checking. His attitude was abrupt and unhelpful, and there was no effort made to see if the situation could be resolved.

Overall, a very disappointing experience, mainly due to poor customer service and lack of communication. I would not recommend based on this experience.

12 luglio 2026
Non scritta su invito
Logo di Young Driver

Risposta di Young Driver

Hi Ruth,

Thank you for taking the time to leave your feedback. We're very sorry to hear that your experience was not up to our usual standards, especially after your daughter had been looking forward to the Fire Engine Experience for so long.

As you mentioned, mechanical issues can unfortunately happen. However, we're sorry you were given the impression that the fault could be resolved quickly, as it required more extensive work than initially thought. We're also sorry to hear about the attitude and communication from our team. This is not the level of customer service we expect, and we'll be using your feedback as part of further staff training.

If there is anything further we can do, please don't hesitate to contact our team by email at info@youngdriver.com.

Many thanks,

Charlotte

Valutata 3 stelle su 5

Friendly warning

My son had his first lesson over at lakeside. My husband arrived early to get parked and have my son there and ready with plenty of time but had to move as the car park they were using was changed 10 minutes before the lesson was due to start which wasn’t ideal and was only notified by text message. We paid for the in car footage package and my son was given a memory card when checking in. However when entering the car for his lesson he had forgotten all about it with the excitement of the lesson and unfortunately the driving instructor did not mention it or ask for the memory card so the lesson was not recorded which was extremely disappointing as this was a birthday present and we wanted to see him and show the footage to family.
My son loved the lesson and came out beaming. He said his instructor was very nice and thoroughly enjoyed the experience. My advice is to make sure your child gives the memory card over if you pay for the in car footage and not rely on the instructor and be prepared to change location last minute if using lakeside.

11 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great value at Great Malvern!

Regular bookings for driving lessons at Malvern have seen our grandchildren progress in competence and confidence. The structured training delivered by dedicated professional instructors will give a strong foundation when their time comes to take to the road.

27 giugno 2026
Valutata 5 stelle su 5

Great for kids

Really friendly staff and my daughter found the experience very relaxed and positive even as an autistic. We'll be back again.

27 giugno 2026
Valutata 5 stelle su 5

Well run and organised driving for both…

Well run and organised driving for both my 17 and 15 year old. We had a lovely Welsh gent called Roger. The girls thought he was funny and very supportive. His 30 mins lesson had instantly gave me 17yr old confidence to drive. I have started to teach her how to drive and she was not progressing very well until she was taught by Roger. Highly recommend young drivers. All the cars are suitable for learning and great that they were manual too!

27 giugno 2026

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