Young Driver Recensioni 

7428
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

Excellent way to help prepare your youngster for when old enough to drive properly, but equally good as a gift or treat. We have so far purchased 5 x 1 hour sessions for our 14 years old Grandson, a... Leggi di più

Valutata 5 stelle su 5

Our daughter had three sessions with Young Driver prior to getting her provisional licence. It allowed her to build some confidence in a safe environment without other road users to worry about. Once... Leggi di più

Valutata 5 stelle su 5

Very welcoming environment with staff who, from what I could see all came accross polite, encouraging and professional. My own child along with other students there, all appeared to be having an enj... Leggi di più

Valutata 5 stelle su 5

The driving lesson was used as an incentive to work well at school, which means grandson has waited a long time fo it. He loved the experience and was excellent in carrying out the challenges given to... Leggi di più

Dettagli dell'azienda

  1. Autoscuola

Scritti dall'azienda

Behind the wheel of a Suzuki Swift or similar vehicle, kids over 9-years-old can have their first taste of proper driving in a safe environment, on private land with a specially trained professional driving instructor and in a dual-controlled car. They’ll learn how to change gear, steer, manoeuvre, tackle junctions and so much more! Little ones aren’t forgotten, younger drivers aged 4-9 can also have fun and learn the basics of driving in our specially designed, and built by us, Firefly Sports electric supercars. We have 70+ venues across the UK, so you're likely to find a Young Driver venue conveniently located near you. With more than 1.4 million lessons delivered and 14 years of experience, we are the leading under 17 driving school in the world. Fun, safe and memorable are our main keywords and we’ll make sure those apply to your youngster’s lesson every single time they have a driving lesson with us.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

7K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(7428)

492 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Highly recommend!

My 16 year old daughter did 2 x 60 min sessions in one day and then a few weeks later did the skills event at Dunsfold Aerodrome. Both were very well run and great value. The Dunsfold skills event was exceptionally good. They got to learn motorway speed driving on a massive runway, so very safe and low pressure. Highly recomend these courses. We've had 3 different instructors and all were very good (kind, great feedback), even at the end of a hot day.

2 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

They provided the incorrect map link on…

They provided the incorrect map link on the confirmation email, which takes you to a location over 20 minutes away. Therefore we arrived late and were unable to do a full lesson. They have doubled down and refused to acknowledge they provided incorrect information even with the proof provided. After requesting a call back on numerous occasions they have not called back and refused to provide a replacement lesson and simply a voucher which would not cover a full lesson. I would therefore have to pay again for the service we didn’t receive in the first place. Extremely disappointing customer service! We were planning to go back however with the way we were treated, we won’t be returning! I would not recommend!

5 luglio 2026
Non scritta su invito
Logo di Young Driver

Risposta di Young Driver

Hi Chris,

Thank you for your one star review.

The essence of your complaint is that you had booked your child in to our venue at Wembley stadium but your taxi dropped you at Currys electrical store which made you 20 minutes late for your lesson. This, apparently, is Young Driver's fault.

In response, I draw your attention to the following:

On the weekend of your lesson, we delivered 1,398 other lessons and all of the other customers managed to arrive on time and without incident.

You arrived 20 minutes late and therefore only had a 10 minute lesson (although when you first complained you said you had no lesson at all).

You state that our directions to the pink car park at Wembley stadium caused your late arrival but we have checked these and they work fine, hence everyone else managed to get there on the day.

Notwithstanding this, Wembley stadium can be correctly described as a large and highly visible venue that is well known and signposted and not easily missed, being a major landmark attracting millions of visitors every year. Also, the pink car park at Wembley stadium is quite prominent as it is painted bright pink. Currys, on the other hand, is less distinctive and I would have thought much harder to find.

How you ended up at a Currys electrical shop and not Wembley stadium will always remain a mystery to me but I do not feel that this mistake can be fairly attributed to Young Driver.

Despite all of the above, when you first contacted us we offered you £20 off your next lesson. You said you were not satisfied with this and told us how disappointed your child was at not having their lesson as it was a birthday gift. We therefore offered you another lesson at Wembley stadium at a time to suit you and entirely at our cost.

In the circumstances, I would have thought that giving you a complimentary lesson when the real issue here was your inability to find Wembley stadium warrants a 5 star review. Which is perhaps significantly higher than you should give your taxi driver.

Many thanks,

Ian - Young Driver Managing Director

Valutata 5 stelle su 5

Young Driver Experience for my 15 year old

My 15 year old son enjoyed this experience so much, great instructor, lots of time driving and learnt basic skills. Venue was really impressive too (Aintree race course) and ideal for this experience. Would totally recommend this experience.

2 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Young drivers highly recommended as a gift Bought online friendly reminders

Bought online friendly reminders, good directions, team members on site were very very warm and helpful, my daughter was a small 11 yr old and quite nervous the lady instructor Karen was brilliant with her and in minutes had a complete novice driver pulling away and driving. Amazing absolutely amazing will be back again. Cars are all very new clean tidy and well presented

2 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Nervous learner

Easy to find the location and the instructions are given by dedicated instructors 10 out of ten .
Booking was easy over the phone even when cancelling two appointments that were booked and paid for, and he booking team managed to resell them and that allowed my granddaughter to rebook for further lessons with no extra cost.
Staff at the centre were very helpful and friendly and the instructor was very friendly and helpful with his comments regarding the lesson…
Great experience….

25 luglio 2026
Valutata 1 stelle su 5

Instructors need to be nicer on drivers

Instructors need to be nicer on drivers

25 luglio 2026
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Risposta di Young Driver

Hi Jacob,

Thank you for your feedback.

We're sorry to hear that your experience didn't meet your expectations.

Our instructors all have different way of teaching, however, we expect them to be patient, encouraging and supportive whilst helping young drivers learn, so it's disappointing to hear that you felt this wasn't the case.

Please email us at info@youngdriver.com so we can investigate this further.

Many thanks,

Charlotte

Valutata 5 stelle su 5

Great gift to give young people driving experience.

Got this for my Sons birthday who had no experience of driving a car at all he didn’t even know where the brake was and was quite nervous. By the he had used gears he did reverse parking and was driving around with confidence. He said his instructor gave him clear instructions which gave him the confidence to drive.

25 luglio 2026
Valutata 5 stelle su 5

Great experience

Great experience. Easy to book online. Good venues. Lots of discounts offered. Four lessons in and my 11 year old is driving a manual car independently, able to manoeuvre, hill start, park, manage roundabouts and junctions. The instructors are fantastic, patient and friendly.

25 luglio 2026
Valutata 5 stelle su 5

Young Driver a good experience

I booked a session with young driver for my grandson to give him a tasty of what is required to learn to drive. The session was conducted professionally and was very rewarding, my grandson enjoyed every minute and has a lot more confidence and would like to have more drives.

25 luglio 2026
Valutata 5 stelle su 5

A great experience for my two kids.

Excellent! Both my kids came back saying how much fun they had had in the 1 hour driving session. They loved it and want to do it again. Instructors were very kind, polite and helpful and really built up confidence. Excellent feedback after the session as well.

29 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Utterly disappointed

Utterly disappointed.

I booked this for my granddaughters 14th birthday. We paid for the in car camera recording.

The instructor was 7 minutes late and called out the wrong number. Had we not been attentive to his error we would have waited even longer. He then spent another 5 or so minutes on his phone in the car trying to locate the in car camera mount.

The lesson finished on the hour so as not to be late for the next child, we had around 15 minutes lost from our drive !

The car camera mount was not found and no recording took place. My granddaughters grandma couldn't make the journey due to poor health, this was one of the reasons we opted for the recording as well as being able to look back on the day in the future, capturing that first moment.

This was denied us due to really poor organisation. What should have been a happy day was soured by this lack of attention to detail.

I talked to one of the company reps at the end to explain what happened and I was told that she would take care of the £19 refund, which could take upto 7 days.

As I leave this review 11 days later, no refund has been given and no email apology for their lack of providing a service we requested.

So, if you have a complete lack of regard for your child's happiness, if you don't really care about the finer details, if you're nonchalant when it comes to companies not following up on their promises, then by all means book with these people.

If however, you do care, then book elsewhere.

19 luglio 2026
Non scritta su invito
Logo di Young Driver

Risposta di Young Driver

Hello,

We are really sorry to read your review and to hear that your granddaughter’s special birthday experience did not meet expectations.

This is clearly not the standard of service we aim to provide. We appreciate how important the in-car recording was for you and your family, particularly given the circumstances you have described, and we completely understand your disappointment that this could not be delivered on the day.

We also apologise for the delay at the start of the lesson and the time taken trying to locate the camera mount. Our sessions are carefully scheduled, and this should not have impacted your granddaughter’s driving time. Your feedback has been shared with the team to ensure this is addressed and does not happen again.

In relation to the recording, as this is an optional extra, we do of course refund this where it cannot be provided. We are very sorry to hear that you have not yet received this, as it should have been processed promptly. Please could you contact us directly at info@youngdriver.com with your booking details so we can urgently investigate and ensure this is resolved for you without further delay.

We do genuinely regret that what should have been a memorable and happy occasion was affected, and we appreciate you taking the time to bring this to our attention.
We look forward to hearing from you.

Many thanks,

Charlotte

Valutata 5 stelle su 5

Very well run and organised

Very well run and organised, my 10 year old Grandson really enjoyed it. Dave his instructor was very professional and put him at ease. I have booked more lessons and would highly recommend!

26 luglio 2026
Non scritta su invito

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