Yorkshire Housing Recensioni 

550
•
TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I can not thank enough Liam who looked after me through our property sale. His work ethic is exceptional. Nothing was too much trouble for him. He has always replied to my emails straight away. He gui... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Appalling disrespect for the time, love, money and care that tenants invest in their homes. Seven years and counting of extreme damp and mould , worsened by shoddy and piecemeal ' repairs' .Their enti... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ronnie and Karen were an absolute pleasure. Ronnie led us through from the original offer phone call all the way up to the move in day and he's a really lovely gent, really friendly, easy to communica... Leggi di più

Valutata 5 stelle su 5

Fantastic experience getting my Grandma moved into a Yorkshire Housing Retirement Scheme. Katrina, Scheme Manager at Garden Court, has been an absolute star. Right from the first point of contact, she... Leggi di più

Dettagli dell'azienda

  1. Associazione edilizia

Scritti dall'azienda

Yorkshire Housing is biggest housing association based solely in Yorkshire, we're Yorkshire through and through. We own and manage around 20,000 homes across the region. This includes older person’s accommodation and homes for low-cost rent (social and affordable homes).


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

550 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(550)

163 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A great experience!

I couldn't recommend Yorkshire Housing enough! I have been talking to Mollie French regarding my house move and she has always been so friendly, helpful and thorough with the information provided. I'm a classic worrier and overthinker, but nnothing has been too much for Mollie to assist me with, I've always felt like she's considered my needs and made me feel so comfortable. I'm really looking forward to being a Yorkshire Housing tenant!

22 aprile 2026
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Risposta di Yorkshire Housing

Hi Emma, thank you so much for your 5 star review. We're really glad that you had a such positive experience with us and Mollie were able to help! Shuang

Valutata 5 stelle su 5

Mollie French at YHA

Mollie has been amazing to deal with! Everything has been really quick and stress free so far! This has completely changed mine and my daughter's lives! Thank you mollie for your patience and friendly attitude! It really does make such a difference!

16 aprile 2026
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Risposta di Yorkshire Housing

Hi Leonie, thank you so much for your 5 star review. We're really glad Mollie were able to help! Shuang

Valutata 5 stelle su 5

Spoke to Abid Hussain

Spoke to Abid Hussain. He was patient and most helpful. Thanks

17 aprile 2026
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Risposta di Yorkshire Housing

Hi Mark, thank you for your lovely review. We're really glad Abid were able to help! Shuang

Valutata 5 stelle su 5

Great service by

Great service by
Abid Hussain with a fast appointment very good service

15 aprile 2026
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Risposta di Yorkshire Housing

Hi Scott, thank you for your 5 star review. We're really glad to hear Abid were able to help! Shuang

Valutata 5 stelle su 5

Lauren Middleton

Lauren Middleton, what a phenomenal woman. So reassuring and helpful, couldn’t offer any more support if she had tried! Considering I’m moving halfway up the country, I’ve no nerves whatsoever and feel in safe hands with her!

14 aprile 2026
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Risposta di Yorkshire Housing

Hi Nicole, thank you for taking the time to share your experience with us. It's great to hear that Lauren was so helpful and provided you with such reassurance! Shuang

Valutata 4 stelle su 5

The man was very nice and accommodating

I waited all day for some one to come about my damp and mould problem I had an appointment between 8am and 12 noon but no body came I spoke to a very nice man who sorted the problem out for me and arranged another appointment for me he was very thorough and helpful nothing was too much trouble for him.

11 aprile 2026
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Risposta di Yorkshire Housing

Hi Gary, thank you for taking the time to share your experience with us. We're sorry that no one attended the original appointment, but we're pleased the team was able to resolve this and rebooked it for you. If there's anything else you need, please don't hesitate to contact our customer experience team. Thanks, Shuang

Valutata 5 stelle su 5

Rehoming my Nan from Scarborough to Barnsley.

We are incredibly grateful for the outstanding support and compassion shown by the housing manager Adele (at St Edwin’s Croft, Barnsley) throughout the process of rehousing my Nan. From the very beginning, she demonstrated genuine care, patience, and professionalism, making what could have been a stressful experience feel smooth and reassuring.

She took the time to truly understand my Nan’s needs and circumstances, ensuring that she was placed somewhere that is not only comfortable, but also safe and well-suited to her lifestyle. Adele’s communication was clear and consistent, and she were always approachable and willing to answer any questions we had.

Thanks to her dedication and attention to detail, my Nan now has a lovely home where she feels secure, happy, and safe. It has made such a positive difference to her quality of life, and for that we are deeply thankful.

Her kindness and commitment have had a lasting impact on our family.

4 marzo 2026
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Risposta di Yorkshire Housing

Hi, thank you so much for taking the time to share this lovely feedback. We're really pleased to hear your Nan's settled so well in her new home, and that Adele was able to support both you and your Nan and made the experience reassuring! Shuang

Valutata 5 stelle su 5

I have found this website really…

I have found this website really helpful I’m grateful that I have found this website it has been helpful for me.

2 aprile 2026
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Risposta di Yorkshire Housing

Hi Wagma, thanks for your 5 star review. It's lovely to know you've found this website helpful, we hope you have great experiences with us too! Shuang

Valutata 5 stelle su 5

Housing support I support a vulnerable adult who is a…

I support a vulnerable adult who is a Tennant living at chestnut court in Barnsley.
He needed new floor coverings throughout his property which for him was a massive undertaking
The support he received from Paula Lawton Perry housing manager throughout this process went above and beyond.
A big thanks to the door contractor Andy Pinder who also went up and above.

27 marzo 2026
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Risposta di Yorkshire Housing

Hi Russ, it's great to hear the customer received fantastic support from Paula and Andy. Thank you so much for sharing this lovely feedback with us! Shuang

Valutata 1 stelle su 5

Is it really that difficult??

I'm always reluctant to leave negative reviews but everyone has a breaking point. I've been trying to get an extractor fan fitted for some years now to alleviate the mould in the bathroom but cancelled appointments, calls to 'emergencies', not having the necessary tools and any other number of excuses are the only action.

27 marzo 2026
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Risposta di Yorkshire Housing

Hi Andrew, we'd really like to speak to you about your experience so we can look into this. I've sent through a request for more info through Trustpilot if you could please reply to that with your details so we can give you a call. Thanks, Shuang

Valutata 5 stelle su 5

Yorkshire Housing, the personal touch

I spoke with a lovely, helpful young lady called Sarah. I had 3 repairs to report, she answered my questions patiently, explained what she was doing. She arranged for all three repairs and gave me the job numbers and dates for all of them. It’s a pleasure to be able to speak to a person and not be told to go and sort it out on the internet. I am of an age where I don’t have the same computer skills as the young. Thank you for employing such an approachable and helpful team.

26 marzo 2026
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Risposta di Yorkshire Housing

Hi Margaret, thank you for taking the time to share your positive experience with us. We’re really pleased to hear that Sarah was able to help. If calling is what works best for you, our team are always here to support you! Shuang

Valutata 5 stelle su 5

Amy and sian were very helpful and made…

Amy and sian were very helpful and made my experience very stress free and have helped me with all the paperwork.

26 marzo 2026
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Risposta di Yorkshire Housing

Hi Josie, thank you for your lovely review. We're really pleased that Amy and Sian were able to help! Shuang

Valutata 5 stelle su 5

An extra mile.

I have dealt with
Lauren Middleton.
I can say that
Lauren has gone the extra mile maybe two for me and taken a great weight off my shoulders.
If promotion is on the horizon I know where it should go.
Thankyou Thankyou, Thankyou.

25 marzo 2026
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Risposta di Yorkshire Housing

Hi Susan, thank you for sharing your great experience with us, we're really pleased that Lauren has been such a support and she'll be chuffed to hear your feedback! Shuang

Valutata 5 stelle su 5

Ellie has been great

Ellie has been great! Some teething problems to start with but all sorted now! Absolutely lovely lady & very helpful cannot thank her enough

24 marzo 2026
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Risposta di Yorkshire Housing

Hi Vicky, we're so glad to hear the teething problems have been sorted now, and that Ellie have been so helpful. Thank you for your 5 star review! Shuang

Valutata 5 stelle su 5

Amazing Service

We have been in communications with Ellie Moxon for almost 2-3 weeks, regarding us moving into our new house.
Ellie has been easily contactable, polite, friendly, she's gone above and beyond doing everything she can to make our transition as smooth as possible

23 marzo 2026
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Risposta di Yorkshire Housing

Hi Louise, thank you for your lovely review. We're really glad to hear that you had a such positive experience with us, and that Ellie was great in supporting you! Shuang

Valutata 5 stelle su 5

I spoke with a kind and professional…

I spoke with a kind and professional lady called Ellie Moxon. She was clear with everything she explained and spoke to me with dignity and respect. The process we went through was quick and efficient and took less than a week to be nominated for a house to being offered one.

19 marzo 2026
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Risposta di Yorkshire Housing

Hi Elizabeth, thank you so much for your lovely review! We’re really glad you had such a positive experience with us, and it’s great to hear that Ellie was able to help. Shuang

Valutata 5 stelle su 5

Helpful and professional

Had a great experience to secure our new home. Ellie Moxon was polite, professional, helpful and explained everything very well. Thank you so much, this is going to change my family's life.

20 marzo 2026
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Risposta di Yorkshire Housing

Hi Leanne, thank you so much for your 5 star review. We're really glad Ellie was able to help! Shuang

Valutata 1 stelle su 5

Report a repair November 25

Report a repair November 25, 2 surveyors came to look at it, Feb 26 still no work done. Call again March 17th, to be given no update. Asked to put in a complaint, offered a £30 gift voucher for the length of time it had taken to do the repairs, I was told I could only accept the gift voucher if I withdrawn the complaint. Needless to say I did not accept thr gift voucher

17 marzo 2026
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Risposta di Yorkshire Housing

Hi Mandy, we’re really sorry to hear about the experience you’ve had with the repair work. We’ve passed this on to the relevant team so they can look into it, and someone will be in touch with you soon. We hope we can get this resolved for you as soon as possible. Thanks, Shuang

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