YES Energy Solutions Recensioni 

I spoke today with one of your staff named Pravinder Makh, he was the most friendliest, supportive and knowledgable person and made me feel so much at ease. He was so so helpful, gave me lots of advice and pointed me in the direction of all the help I was entitled to. I struggle dealing with telephone calls at the moment but Pravinder made everything seem so much better. Thankyou so much!

Fiona the friendly consultant and advisor was very helpful and gave me links to some very valuable sources of help for my needs and I shall follow up on her recommendations in good time as I need to reach out!
Thank you 🙏
Kind regards
Vijay

I had a call regarding my energy usage and ways to keep my home energy sufficient. I spoke with a very pleasant gentleman called Justin. He has helped me with a wealth of information and I feel very happy and satisfied with there service. Thank you.

Fiona was so helpful during our phone conversation. She was so patient and explained everything really well. She has since sent me an email with all of the information we discussed and provided some helpful links.
Fiona is professional, efficient and sympathetic to my current situation.
Thank you!

Being totally honest I was dreading the call cuz at the moment I'm going through a bereavement and I am not coping with it well. ive started basically becoming a recluse not wanting to go out or socialize its actually becoming more of a fear and since my partners death ive been so depressed and cant seem to function and my finances have took a real knock. ive tried getting help but just kept getn the doir slammed in my face. Someone will tell me one minute i can get help from this or that organisation but its just dissapointment after disappointment. Get ur hopes up only to be knocked bk again. I was expecting the same from BHBH but to my surprise and relief the lady who contacted me Fiona was amazing, she explained everything so as i actually understood she took her t she didnt just rush through a script like most of the telephone advisors one speaks to nowadays.she told me my options and basically told me take my time and think about how i want to move forward from here. Fiona is a credit to the organisation. She is very knowledgeable about a lot of things including what support is out there for vulnerable people like myself and most of all she listened. I kept stopping myself thinking I'm rambling on here and I bet she has loads to do and when I apologised for going on and on she said 'you can talk to me anytime that's what you need to get everything out, don't bottle it all up. I can honestly say today has been the first day that ive felt like there may be a light st the rnd of the tunnel. I'll admit ive felt do low at times that ive just wanted to be with Si and ive thought abt it but Fiona has empathy and compassion and is such a caring individual after the telephone apt we had it felt like I'd know her for ages I get so anxious in those sorts of situations normally but I was put completely at ease and now feel like I may be able to start finally trying to sort my life out. Thankyou so much 👍

Really nice and understanding. Helped talk me through everything and understood My anxiety. TY

The experience was great. The advisor was very kind, respectful and helpful during our conversation over the phone.
I'm so glad that finally I have given the assistance and resources needed to accommodate the flat properly and safely for my 11 years old son and myself.

Very informative conversation, information and advice.

Very helpful & explained things clearly.

Very clear, patient and easily understood. Gave helpful advice

Valuable advice given by knowledgeable staff who show passion for their work. I strongly recommend this service

Prov Makh was an amazing help on the phone yesterday. Gave me so much good help and advise highly recommend him. Polite and courteous

Bash was so helpful with the information that would be of help to me. Friendly, professional and understanding.

YES ENERGY SOLUTIONS'S REPRESENTATIVE, PRAV MAKH, GAVE ME A WORLD OF USEFUL ADVICE ON HOW TO SAVE ENERGY, SENT ME AN ENERGY SAVING PACK AND TRIED THEIR UTMOST TO ASSIST ME. I AM MOST GRATEFUL.
(I AM IN THE UK, MY PHONE IS AN IRISH PHONE, HENCE THE COUNTRY ERROR)

The advisor was very thoughtful and provided me with good advice and suggestions.

I enjoyed my chat today I was given a lot of information I didn't no and some helpful links for me to look at I'm very grateful

The lady i spoke with was extremely helpful and made me aware of the energy saving tips.

Prav was excellent! He informed me about all that is available to assist me and even applied for what he could only behalf. He’s really understanding and empathetic, naturally easy to talk to and I left the call feeling lighter, calmer and reassured. He really was just great and it was a pleasure speaking with him.

I’m happy with the services the gentleman was very patient and helpful

Extremely disappointing experience. My elderly mum (almost 90) spent months going through the Warm Homes Local Grant process, including assessments and waiting for updates, only to be told at the end that the only solution available depended on Solar PV. We knew all along her property is not suitable for Solar PV! Had this been explained from the outset, we could have avoided months of wasted time, stress and uncertainty. Communication was poor, questions were not properly answered, and there was no acknowledgement of the inconvenience caused. Services they offer are not fit for purpose and website totally misleading about the range of options on offer. A very frustrating experience.