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Valutata 5 stelle su 5

Ordered a Weber touch master and accessories the week of the May Bank holiday. Ordered in the afternoon and it was delivered next day! Great price on the set and accessories, all in great condition/pa... Leggi di più

Valutata 5 stelle su 5

We ordered a master touch weber charcoal bbq on Wednesday evening, it arrived Friday. We started putting it together on Saturday and noticed a fault. We emailed that morning and had a reply straight... Leggi di più

Valutata 5 stelle su 5

Absolutely first class company with excellent service. My goods arrived quickly in perfect order. I had a query on one minor issue and it was resolved immediately. I would highly recommend this co... Leggi di più

Valutata 5 stelle su 5

I have had an exceptionally great experience with WOWBBQ. Great advice, brilliant products and they do exactly what they say they will do. I had a minor issue, and it was dealt with efficiently and... Leggi di più

Dettagli dell'azienda

  1. Negozio di barbecue

Informazioni fornite da varie fonti esterne

Welcome to the WoW BBQ! According to Trustpilot, we are the Highest Ranked Weber Retailer in the UK selling the entire range of this year's Weber BBQs and accessories including the Original Kettle Premium, Mastertouch, Spirit, Genesis, Summit, Smokey Mountain, Smokey Joe and the entire Q Series. At WOWBBQ.co.uk we only stock genuine Weber Barbecues so the choice is easy! WOWBBQ.co.uk is an official Weber World Store and our team of highly trained and practiced weber experts are on call to answer any and all of your product questions. We can give you the best advice for all your Weber BBQ needs. Which Weber BBQ to buy, how to assemble and more importantly how to to make the most out of it when it comes to cooking! We are multiple winners of the Garden Centre Association Best Outdoor Living Retailer and Best Customer Service Retailer in the entire UK!


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

680 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 40% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Quality Service!

First time customer at WOWBBQ and all I can say is, WOW!

Ordered late on a Sunday and my order arrived on Tuesday morning, what more can you ask for! Delivered via APC but unfortunately, my delicate item was slightly damaged, but that's couriers for you!

I reached out to WOWBBQ and my problem was solved within the hour.

Happy grilling!

19 maggio 2020
Non scritta su invito
Valutata 5 stelle su 5

Superb experience with this company

Superb experience with this company. Ordered the day before a bank holiday weekend and was delivered on the day after the bank holiday weekend and was given a 1 hour time slot for my delivery. Il be using this company for all my bbq equipment and fuel from now on

13 maggio 2020
Non scritta su invito
Valutata 5 stelle su 5

The product is top class and the customer support was attentive and excellent.

We recently purchased a Weber Q2200 with stand online from WOWBBQ. It was promptly despatched and delivered by courier and we are absolutely delighted with the product. There was a minor problem in that a part of the stand had been omitted by the manufacturer however, when informed, WOWBBQ immediately sent the missing part by courier which arrived the following day. The product is top class and the customer support in addressing and overcoming an unfortunate situation not of their cause was attentive and excellent. We would definitely recommend WOWBBQ and will certainly purchase our next BBQ from them.

7 maggio 2020
Non scritta su invito
Valutata 5 stelle su 5

fab service

We received the bbq the next working day despite the current covid-19 situation. Unfortunately, the legs were dented but after contacting customer services and supplying pictures of the faults, we received three new legs within two days. Fab service !!

7 maggio 2020
Non scritta su invito
Valutata 5 stelle su 5

Brill for a grill!

It's typical that Britain has several weeks of superb weather during a period when nobody is allowed to go outside!

I decided to capitalise on this by ordering a new BBQ. Really impressed with Wow BBQ - easy to use website, clear invoice and all delivered within 24 hours. Pretty good under these difficult conditions!

I'll be ordering some accessories from them in the near future!

24 aprile 2020
Non scritta su invito
Valutata 5 stelle su 5

Weber GA is the second BBQ I have…

Weber GA is the second BBQ I have ordered. The Weber GA last week, and a Master Touch 5 years ago. Brilliant service on both occasions. I picked the delivery date and it arrived on the day chosen. For Weber products, they are automically my first choice.

23 aprile 2020
Non scritta su invito
Valutata 5 stelle su 5

Thank you

Ordered a Weber Bbq from this company at a good price.
Delivery not the Normal next day as advertised but we are living with a difficult situation at the moment.
My point is that they could not meet the delivery day as issued but I received a personal phone call the day before to explain why my Bbq would be delivered Saturday instead if Friday - this was much appreciated
When you order from a company you have never heard of on the internet you are never happy until the product arrives - To receive the call made me think that this company cares about customer service and would deliver , as I said previously stated these are unprecedented times
Goods were delivered @ 08:00 am Saturday as stated
My fault but I forgot to order a pizza stone but I will do that when things return to normal !!
I would definitely use these guys again - order with confidence - well done and thank you.
309606 - Walker

18 aprile 2020
Non scritta su invito
Valutata 1 stelle su 5

Product did not arrive

Ordered a bbq on offer. Money were taken from the account. The bbq did not arrive. Tried to get in touch unsuccessfully and later noted that the money were refunded a few days after the order.
The BBQ is currently available at a normal price.

15 marzo 2020
Non scritta su invito
Valutata 5 stelle su 5

Massively impressed with Wow BBQ

Massively impressed with Wow BBQ. We spoke to a couple of different staff members who both knew their stuff and gave excellent advice, not to buy the most expensive BBQ in our case (you'd expect upselling in most shops but not here) instead to go with a slightly cheaper slightly smaller option which is perfect for our needs. We're delighted with it. The prices are highly competitive, I have no doubt we'll be back for accessories. I would have no hesitation recommending anyone to buy a BBQ from here.

2 settembre 2019
Non scritta su invito
Valutata 5 stelle su 5

Fantastic customer service

Fantastic customer service
My new Weber was not delivered on its initial attempt due to postal mix up. Spoke with Lee who contacted the courier immediately to request a re delivery.. On calling back he asked me to call in if delivery had not been received in 30 mins and he would get another out to me the following day. Luckily DPD driver had the same customer first ideals as Lee and my Weber arrived 25 mins later.
Thank you so much for getting me out of a hole. It’s great to see that fantastic customer service is not something only delivered by John Lewis. Thanks again

6 luglio 2019
Non scritta su invito
Valutata 5 stelle su 5

Superb in every way

Superb in every way! From the moment I ordered to delivery, the service was impeccable. Due to unforeseen circumstances I needed a replacement bbq urgently. I called to arrange on Friday afternoon and the bbq arrived before 10am the next day. Simply cannot fault the service. Well done Patrick and team - I will definitely be using you guys again.

13 maggio 2019
Non scritta su invito
Valutata 5 stelle su 5

Bought 700 quidsworth of bbq kit

Bought 700 quidsworth of bbq kit delivered to a precise date...delivered on time and packaged really well...Great price to..
Just fantastic customer service...these guys really know what they are doing...just superb

13 febbraio 2019
Non scritta su invito

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