Ordered a Weber touch master and accessories the week of the May Bank holiday. Ordered in the afternoon and it was delivered next day! Great price on the set and accessories, all in great condition/pa... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We ordered a master touch weber charcoal bbq on Wednesday evening, it arrived Friday. We started putting it together on Saturday and noticed a fault. We emailed that morning and had a reply straight... Leggi di più
Absolutely first class company with excellent service. My goods arrived quickly in perfect order. I had a query on one minor issue and it was resolved immediately. I would highly recommend this co... Leggi di più
I have had an exceptionally great experience with WOWBBQ. Great advice, brilliant products and they do exactly what they say they will do. I had a minor issue, and it was dealt with efficiently and... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Welcome to the WoW BBQ! According to Trustpilot, we are the Highest Ranked Weber Retailer in the UK selling the entire range of this year's Weber BBQs and accessories including the Original Kettle Premium, Mastertouch, Spirit, Genesis, Summit, Smokey Mountain, Smokey Joe and the entire Q Series. At WOWBBQ.co.uk we only stock genuine Weber Barbecues so the choice is easy! WOWBBQ.co.uk is an official Weber World Store and our team of highly trained and practiced weber experts are on call to answer any and all of your product questions. We can give you the best advice for all your Weber BBQ needs. Which Weber BBQ to buy, how to assemble and more importantly how to to make the most out of it when it comes to cooking! We are multiple winners of the Garden Centre Association Best Outdoor Living Retailer and Best Customer Service Retailer in the entire UK!
Informazioni di contatto
London, Regno Unito
- 0208 829 8849
- trustpilot@wowbbq.co.uk
- www.wowbbq.co.uk
Ha risposto al 40% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Amazing Service
Ordered Monday, delivered Wednesday morning. Very impressed.
Quality Service!
First time customer at WOWBBQ and all I can say is, WOW!
Ordered late on a Sunday and my order arrived on Tuesday morning, what more can you ask for! Delivered via APC but unfortunately, my delicate item was slightly damaged, but that's couriers for you!
I reached out to WOWBBQ and my problem was solved within the hour.
Happy grilling!
Superb experience with this company
Superb experience with this company. Ordered the day before a bank holiday weekend and was delivered on the day after the bank holiday weekend and was given a 1 hour time slot for my delivery. Il be using this company for all my bbq equipment and fuel from now on
Superlative service
I had a problem with the Weber bbq I bought but Wow bbq and Weber resolved it in super quick time.
The product is top class and the customer support was attentive and excellent.
We recently purchased a Weber Q2200 with stand online from WOWBBQ. It was promptly despatched and delivered by courier and we are absolutely delighted with the product. There was a minor problem in that a part of the stand had been omitted by the manufacturer however, when informed, WOWBBQ immediately sent the missing part by courier which arrived the following day. The product is top class and the customer support in addressing and overcoming an unfortunate situation not of their cause was attentive and excellent. We would definitely recommend WOWBBQ and will certainly purchase our next BBQ from them.
fab service
We received the bbq the next working day despite the current covid-19 situation. Unfortunately, the legs were dented but after contacting customer services and supplying pictures of the faults, we received three new legs within two days. Fab service !!
Once again a brilliant service
Once again a brilliant service. Thank you!
Great prices on Webber products
Great prices on Webber products! Super quick next day delivery too. Great service
Thank you
Excellent customer service
Excellent customer service, quick delivery and good quality products.
Brill for a grill!
It's typical that Britain has several weeks of superb weather during a period when nobody is allowed to go outside!
I decided to capitalise on this by ordering a new BBQ. Really impressed with Wow BBQ - easy to use website, clear invoice and all delivered within 24 hours. Pretty good under these difficult conditions!
I'll be ordering some accessories from them in the near future!
Weber GA is the second BBQ I have…
Weber GA is the second BBQ I have ordered. The Weber GA last week, and a Master Touch 5 years ago. Brilliant service on both occasions. I picked the delivery date and it arrived on the day chosen. For Weber products, they are automically my first choice.
Thank you
Ordered a Weber Bbq from this company at a good price.
Delivery not the Normal next day as advertised but we are living with a difficult situation at the moment.
My point is that they could not meet the delivery day as issued but I received a personal phone call the day before to explain why my Bbq would be delivered Saturday instead if Friday - this was much appreciated
When you order from a company you have never heard of on the internet you are never happy until the product arrives - To receive the call made me think that this company cares about customer service and would deliver , as I said previously stated these are unprecedented times
Goods were delivered @ 08:00 am Saturday as stated
My fault but I forgot to order a pizza stone but I will do that when things return to normal !!
I would definitely use these guys again - order with confidence - well done and thank you.
309606 - Walker
Product did not arrive
Ordered a bbq on offer. Money were taken from the account. The bbq did not arrive. Tried to get in touch unsuccessfully and later noted that the money were refunded a few days after the order.
The BBQ is currently available at a normal price.
Massively impressed with Wow BBQ
Massively impressed with Wow BBQ. We spoke to a couple of different staff members who both knew their stuff and gave excellent advice, not to buy the most expensive BBQ in our case (you'd expect upselling in most shops but not here) instead to go with a slightly cheaper slightly smaller option which is perfect for our needs. We're delighted with it. The prices are highly competitive, I have no doubt we'll be back for accessories. I would have no hesitation recommending anyone to buy a BBQ from here.
Fantastic customer service
Fantastic customer service
My new Weber was not delivered on its initial attempt due to postal mix up. Spoke with Lee who contacted the courier immediately to request a re delivery.. On calling back he asked me to call in if delivery had not been received in 30 mins and he would get another out to me the following day. Luckily DPD driver had the same customer first ideals as Lee and my Weber arrived 25 mins later.
Thank you so much for getting me out of a hole. It’s great to see that fantastic customer service is not something only delivered by John Lewis. Thanks again
Superb in every way
Superb in every way! From the moment I ordered to delivery, the service was impeccable. Due to unforeseen circumstances I needed a replacement bbq urgently. I called to arrange on Friday afternoon and the bbq arrived before 10am the next day. Simply cannot fault the service. Well done Patrick and team - I will definitely be using you guys again.
Bought 700 quidsworth of bbq kit
Bought 700 quidsworth of bbq kit delivered to a precise date...delivered on time and packaged really well...Great price to..
Just fantastic customer service...these guys really know what they are doing...just superb
Impressed with the service
Impressed with the service, they sent incorrect item and exchanged without a quibble. Then asked for a copy of my invoice which was promptly emailed to me. This company is on the ball.
Great customer service
Great customer service. They even supplied spare fixings when i managed to break the set i was given!
Would definitely shop with again.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








