This company is shambolic. I placed an order which was expected to be delivered in a few days. One week later, there's no sign of it, and no communication. Upon chasing, the customer services age... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Super fast delivery and an excellent bed frame. I did notice that the payment goes through to Dunelm so I presume that Worldstores is linked to Dunelm. Would definitely buy again from here, best price... Leggi di più
This is a second review after posting my first review only 3 days ago. Despite leaving a response to my review, which is clearly automated, they managed to fail delivery yet again on the day of delive... Leggi di più
L'azienda ha risposto
Ordered 2 sofas, 2 incorrectly delivered, reordered another sofa on 10th Aug still waiting for that! I have emailed 3 times still no reply and call every day then on hold for ages! Really bad service... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
The UK's fastest growing online retailer of furniture, beds, mattresses, office furniture, homewares, gardening products, home improvement products, garden buildings and a lot more - in fact, everything for the home and garden! WorldStores prides itself on offering a huge range of products and great value prices backed up with exceptional customer service - including fast delivery on most of our range.
Informazioni di contatto
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The items I received were just as…Duck Egg Blue bedding...
The items I received were just as advertised on the site, good quality, good price and delivered within the stated time..
Thank yo
Charmaine
They delivered product on time in good…
They delivered product on time in good condition and was as described.
Easy order and pay
Easy order and pay, updates on delivery, came on time curtains and nets great value for money I would recommend this company and products..
Good quality bed and mattress at a…
Good quality bed and mattress at a great price. Delivery process easy to arrange, prompt and polite
Very fast and efficient delivery and we…
Very fast and efficient delivery and we are very happy with the couches we bought. Would highly recommend this company.
Items bought were quality I expected…
Items bought were quality I expected good variety quick delivery easy website to navigate
briliant service &product
Very satisfied with the mattress
Just spend a bit more and get proper service
All seems good on their website and provided everything goes well then it's probably fine. BUT if you are not able to sit at home from 7 am to 7pm waiting for a delivery and you miss it - or you need to speak to "customer services" for any reason whatsoever then you're soon stuck.
Rude and sarcastic and obviously trained to just keep repeating the company mantra's that the system won't help or that there is nothing they can do. I have never in may life been so wound up by anyone in a customer service role - he simply would not listen to me and every time I started talking so did he. Perhaps it was a game in the office - either way it has lost them a sale and I will be advising anyone to spend the extra money and go somewhere else.

Risposta di Worldstores
I am happy with my purchase
I am happy with my purchase, was delivered in time, easy to assemble and beautiful product.
Good customer service
Excellent pre delivery and day of delivery communication, driver with great attitude and very helpful. Easy to purchase.
Experience
Incorrect item sent. Very long wait on phone at least fifteen minutes on three occasions.
No Customer Service.....awful.
Absolutely awful. Have tried to have items collected for return twice now and on both occasions no one turned up, resulting in me sitting at home the whole day waiting. Keep having to send pictures of the items as they can't work out which items I am trying to return and it seems there is no continuity in customer care, as it someone new every time they email me.
Won't use them again...ever
Exceptional value for money
Exceptional value for money. Arrived in 1 week not 10. Delivery well informed and flawless. Thank you.
Delivered a broken panel wardrobe
Delivered a broken panel wardrobe and still waiting for the refund that agreed for the panel

Risposta di Worldstores
Easy to order from the website…
Easy to order from the website especially as I live in the USA and I order for family members in England. So far no problems at all. Thank you.
So delighted with my purchase
So delighted with my purchase , I could not believe the speed of delivery , I shall definately use this company again and have passed on recomedation to friends and family... Excellent!
Pleased with item
Pleased with item, arrived promptly and goods were as stated when purchased
Good value for money & excellent…
Good value for money & excellent delivery service
Awful instructions
Good service and delivery but shame about wardrobe instructions, not exactly easy to follow even for a retired engineer!
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