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Valutata 1 stelle su 5

I brought Birkenstock sandals when they were on sale for 89 dollars on June 18th. The item has never arrived so far. When I checked on the website it said preparing for shipment and it’s been a month... Leggi di più

Valutata 1 stelle su 5

I cancelled my subscription to a Woot product, yet I continued to receive the product, and be charged for it. The first time it happened I just accepted it and contacted Woot again and cancelled it ag... Leggi di più

Valutata 3 stelle su 5

As a Prime member, I've purchased plenty of items via Woot and received free shipping. As I write this in April 2022, however, Woot's discount prices are increasingly rare. Some nearly identical items... Leggi di più

Valutata 1 stelle su 5

Awful in running website technically. Staff do not check what they sell for specs - they mainly ship or arrange drop shipping. In some instances different specs from ads. In rare but too often inst... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

192 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,4

Tutte le recensioni

(192)

37 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

False Advertising

I purchased a used device from Woot.com for my father who
needed a new phone. Seeing that it was an advertised as
an Amazon company, I believed it was trustworthy. As can
be seen in the attachments, the phone is labelled as "fully
unlocked". When my father and I were setting it up using a
Mint sim card we tested in other devices including my own
and confirmed it to work yet it would not connect to the
network in the device purchased from Woot. We contacted
Mint who made us aware that the device was not unlocked
and that we would have to contact the prior carrier to
unlock the device. This is not only not possible since I have
no way of getting this information, but I purchased the
device assured from the listing that it was unlocked. This is
not a case of my dissatisfaction with this purchase for any
other reason than that this item was falsely advertised. As this is common (I was unaware of this when purchasing, as
again, I believed they were reputable based on the
association with Amazon). I simply want a refund and will
happily return the device as well as the device was falsely
advertised and is completely unusable not only to me but to
any other purchasers. Communication with this company
has failed via their customer service as well as via their
forums where staff have behaved unprofessionally which
citing Trustpilot again is a clear theme with this company.

20 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

I have to say that I had an amazing…experience with Woot and will continue to be a customer of theirs.

I have to say that I had an amazing experience with Woot!. I ordered 3 pack of shorts and listened to suggestions to order a size bigger than needed. Well, they ended up being way too big. I contacted Woot customer service and asked for an exchange to a smaller size. The next day, They emailed me back and offered me a full refund and to keep the shorts and either donate them or use them. The also gave me a $10 off coupon for my inconvenience. I will definitely keep being a customer of Woot!

13 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

cheap website

Bought some men's clothing just 2 weeks back & they of so poor quality that I couldn't believe it. Their website is not letting us to make a return too. khaki pants literally tore up just after a wash & shrunk too much. I wouldn't even give one star for this website.

28 marzo 2023
Non scritta su invito
Valutata 1 stelle su 5

Would not recommend buying anything…

Would not recommend buying anything from here. I ordered a pair of earbuds that were recertifided. I understand they were bought and sent back. They didn't work for me either, so I sent them back only to have it take 2 weeks to get an email saying refund was processed,but nothing was added back to my bank account. Still waiting for my money I paid for broken earbuds

20 marzo 2023
Non scritta su invito
Valutata 1 stelle su 5

Disgusting company, people and processes

Sent me wrong product and incorrect product was in absolutely disgusting, disease ridden nasty shape, then offered me a partial refund to keep it to offset their return shipping cost.

Ruined my Valentine's day surprise with false promises.

Atrocious quality, people, processes.

Do not shop here. Protect yourself from these fraudsters.

It's been ~2 weeks and I'm still fighting to get my money back.

6 febbraio 2023
Non scritta su invito
Valutata 1 stelle su 5

I am shocked this is owned by Amazon. The experience could not be more opposite.

This company is run like 10 high school sophomores are in charge. They try to be so clever at every turn, with puns and innuendoes. Even when addressing problems. I have ordered 8-10 things over the years and had problems with half I'd guess. They aren't above selling used or open box items as new. Take a long time to ship. Take a long time to refund your money. Just hasn't been a good consistent experience for me. I finally unsubscribed from their emails not wanted to be tempted to ever order again from them.

5 dicembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Product was not working properly

Product was not working properly. I tried to contact woot surport with no luck. I did this 5 times. I used woot because they are now part of Amazon who I love. Made the bad mistake by using woot. Now I have a damaged item and can not return. Great job Woot now I know why your rating is so low.

8 dicembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Woot has no accessible customer service.

I ordered an iphone 12 pro (blue) from Woot on 12/2/22. Yesterday, I received a package from them with a green iphone 11. The only way to contact them is to write them a letter or email them. I emailed them yesterday as soon as I saw it was the wrong phone and their page says they will respond within 24 hours. Several hours later past the 24 hours and no response. I have emailed their customer service and their feedback page. I was hoping to have a new iphone before Christmas and the only way I can see that happening is to find one on Amazon or eBay. When I do hear from Woot I am sending the phone back to them and getting a refund. With such lacking and poor customer service, I won't be ordering from them again and I recommend that you don't either.

8 dicembre 2022
Non scritta su invito
Valutata 1 stelle su 5

I placed an order for a laptop today

I placed an order for a laptop today. After I ordered I got a fraud alert from my credit union NFCU. Woot order was made thru my Amazon Prime store card. Woot attempted to charge my Amazon card and amazingly my NFCU bank card too. Double dip for 1 purchase? Order cancelled and hopefully without a hitch. No more woot for me.

30 ottobre 2022
Non scritta su invito
Valutata 1 stelle su 5

Woot uses United Pony Service

I placed an order with Woot and received confirmation and UPS tracking info but yet still 3 weeks later nothing!!! It keeps saying delayed but unless UPS has united pony or mule division I cannot understand what the delay could be? Thank goodness I didn’t spend any significant money with these people.

12 ottobre 2022
Non scritta su invito
Valutata 1 stelle su 5

slow shipping, defective item, painful return

super slow shipping and hard to get return going. You can't reach them by phone. The call drops after 20-30 mins wait. Email reply is super slow. Defective item shipped to me and the return is painful. Non-exist support.

2 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

USB-A to USB-C cable

Shopping on woot is great. I’ve been a shopper on woot since 1999. I bought an Upgrow phone cable to charge my phone. The cable works great and is very fast charging. I love it!!!

28 agosto 2022
Non scritta su invito
Valutata 1 stelle su 5

The order hadn't shipped after 15 days

The order hadn't shipped after 15 days. Repeated phone calls resulted in the same response, "delay is the result of technical issues". I was given various ship dates, but none were realized. Customer Service does NOT exist. They DO NOT care.

24 aprile 2022
Non scritta su invito

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