Woot Recensioni 

I have placed several orders with Woot without significant difficulty, however, this last order, placed at the same time as other orders, sat and sat and sat, without being shipped or any notification of the order being delayed or canceled. The date it was supposed to arrive came and went, and still no notification from Woot about that order. Finally, the order shipped and is set to arrive more than a week past the original delivery date. There is no easy way to communicate with this company. Calling them is a joke, and sending an email is even worse. I'm quite disappointed that they take your money and then there is no further communication until THEY CHOOSE when to send the order to you, and it doesn't have to be anywhere close to the original delivery date. Sad that Amazon calls this a partner.

I made a purchase of nearly $300 from Woot.com after logging in and paying through my Amazon account. They created a Woot account but they used an unknown email (instead of my Amazon login) so I cannot access the account. I've tried contacting them by email and phone but never gotten a response. I posted on the forum.woot.com and all they stated was to keep trying to call and email. I didn't receive any confirmation nor the item I paid for. The payment was taken from my account the same day. I've made dozens of attempts to contact them and have not heard back. I have no choice but to dispute the charge with my bank.

Terrible phone contact service, long wait time and the same for shipping. I ordered a refurbished TV and a week later called to see where it was,lost I guess said had to order a replacement or refund. I said a replacement said it could take up to three days to a week. Terrible service shipping and phone contact.

Woot has honestly went down hill over the years. I had been using woot since 2010 and they used to be a service where you can get good items for cheap, but now they’re just a super slow, horrible customer service company that is just garbage to use. They’re owned by Amazon now so if you ever find anything on woot, you have to wait 2+ weeks to receive whatever you order, whereas if you go to Amazon they’ll have the same item around the same price with 2 day shipping. Don’t use Woot; honestly I wouldn’t be surprised if they disappear in a few years.

Bought an iphone. Arrived more than 2 weeks later and the day before I went on vacation. When I came back I wanted to return it - package unopened. It hasn't been 30 days since I received the item. They say I cannot return because it has been 30 days since PURCHASE. Now I am stuck with a phone I don't need. Super frustrating. Have purchased before on Woot but no longer.

I’ve waited for years for a sale on iMac computers, and I finally found a great deal on Woot.com for a 2021 iMac that included Apple Magic Keyboard with touchpad and an Apple Magic Mouse. HOWEVER, when I received the system, to my dismay was a WIRED generic keyboard and a cheap off-brand wireless mouse. I immediately contacted customer service (only accessible through email) and heard from them two days later. They said (paraphrasing), “My bad! You can either box up the whole thing and send it back for a full refund, or you can be happy with the hardware we sent you.” WHAT?!? After a second complaint, they said they didn’t have any Apple hardware in stock. Excuse me, but that’s call BAIT-AND-SWITCH and FALSE ADVERTISING! I called my attorney, and they wrote a strongly-worded letter to Woot.com demanding that they send me what they advertised. Amazon, you’re in bed with some shady folks who don’t know how to do business or provide excellent customer service. I will NEVER buy anything from Woot.com, and I will proclaim their uselessness and crooked ways till the day I die (or they go out of business).

Talking to customer service reps is like talking to high school students trying to do the least possible to get by with no accountability for resolving customer issues. Sad excuse for a company.

I have had good luck with Woot in the past but this was a terrible experience. I ordered a Lenovo mini desktop and it arrived within 5 days. Shipping was fine and the product looked fine but, when I went to plug it in and power it up, it still had an account associated with Windows with a login and password that was not provided. There is no way I can get into this paper weight they sent me. Customer service (after 4 emails back and forth to get them to finally do SOMETHING about their mistake), finally gave me 3 options. 1. They would ship me a replacement. 2. They offered me a full refund if I shipped the paper weight back. Or 3. The offered me a $30 refund to keep the paper weight and apparently throw it away for them. I chose option 1. and emailed them back. They are now saying they do not have a replacement and they want to send me a refund. I want a computer and they should be sending me the next better computer they have to offer. They have many other Lenovo mini desktops that are similar price points they could send me but they are refusing to do so. I will NEVER order from WOOT again. They have become terrible with customer service now.

I ordered a refurbished AC Unit for $300 from them. When I received it, the unit was broken... now they want me to pay for returning the item to them which will cost me over $200.

Really bad experience, ordered 3 laptops and got three monitors instead. They respond real slow, with generic emails not listening to you. Can only contacted by email. Did not provide a good solution and frankly they do not give a damn. Total opposite of the amazon experience. Will never buy from them again. Bad Bad Bad and did i say Bad already?

I bought a vacuum cleaner from Amazon after 5 months the battery went dead and won't charge. Amazon said sorry and. I just found out why Woot is owned by Amazon. This product is now a $165.00 doorstop.

Vacuum Cleaner Cordless Vacuum Cleaner,Stick Vacuum Cleaner with Powerful Suction,Rechargeable Vacuum 2200mAh Battery Up to 30 Mins Runtime Lightweigh

Woot is owned by Amazon and useless and is an example of support-less online sales.
I cannot create a woot account, only login using my Amazon Prime account credentials which is says are incorrect. I have tried all options, multiple browsers (3), cleared history, cache etc. all to no avail. I cannot access Woot customer service because I cannot login. Amazon support (once you find out how to reach them) is clueless, they have never even heard of Woot.

Great product (open box laptop) but took 2 weeks before they shipped it - and that was after admitting they had plenty in stock.

Then ordered software. I downloaded the software itself and then had to wait another week to get the serial number - by email!

Woot was great back in the day before Amazon took over. They had great deals and the Bag O' C was always exciting. Since Amazon took over the sites quality and deals have dropped unfortunately.

Idk how this website is even allowed to be up. I ordered a mirror and it arrived shattered into pieces , they do not give you a number to call and ask that you shift through questions to find an answer . I email them 4 times and get no response. Do not purchase from them

Woot.com is impossible to deal with!! I bought ms office 2021 from them. They ignored me. They never gave me website to download the product, never gave me proper security codes, never gave me any directions on how to download--nothing. Isn't that stupid!! It took days of effort to find an email address for customer support because they buried the info. Now I would rather blow my head off than deal with them ever again!!!!

Purchased a refurbished MS Surface Pro that was supposed to come with a keyboard and pen. Arrived a few days before expected and the pen was in the box but no keyboard. I contacted Woot and within 12 hours had a response offering a free return or a $30 credit. I asked for the credit but noted that a replacement keyboard from Amazon would cost me $44 and asked for a $44 credit. Within 4 hours had a response and a $50 credit. I'm very satisfied.

Ordered many times since 2004, and never had any issues. Based on some reviews, many can think that it's a scam company - It's not. For many years before Amazon purchased Woot and after, I never had a single issue. The items are as described and arrive on time. Woot doesn't deliver overnight like Amazon, but this is explained many times across the site. I've purchased numerous computers for multiple businesses and homes, always in excellent condition for the price! But of course, for refurbished products at this price, you can't expect the same level of customer service you get at a retail store. Don't be naive!

Ordered a PC and paid for 2 day shipping. Expected delivery was 1/5/2024 at noon. It's the end of the 3rd day and nothing has been delivered! Customer support told me the product was showing delivered today. I have been home all day and nothing or no one from Woot has show up. Starting to fell I've been scammed. Good thing I used a Credit Card. Will be able to dispute the payment. I had high hopes that an Amazon Co. was going to be able to deliver for me.....Live and learn, then tell others !

When I requested a return label for a $200 reconditioned Sharp robot vacuum that didn't work well, they sent a return label for a $50 reconditioned Sharp stick vacuum I had bought seven months before.

After twenty-seven polite and clear communications over a two month period(not an exaggeration) explaining their error, neither Woot nor Amazon, could grasp the concept. It seems I am out $200. What a royal pain-in-the-patootie. Last time I buy through Woot (not that they'll notice).