Woot Recensioni 

Lost $68.00 - Bought X-Box Game Pass Cards that ended up being unusable. Woot sent me codes for another geographic region that can't be redeemed in the United States. Of course, I reached out to support for which they responded:

"We are sorry to hear about the trouble you have had redeeming your Xbox code(s). As noted at the time of sale, once you receive your download code via e-mail as the tracking number, no refund will be issued. If you continue having trouble redeeming your code, please respond with screenshots of the errors you are receiving as well as all steps already attempted. We will try to assist further at that time pending the issue you are encountering.

We apologize for any inconvenience.

We'd appreciate your feedback. Please use the links below to tell us about your experience today.

Best regards,
Gaurav U
Woot.com"

Sent Screenshots to no avail - they refuse to respond !! Woot is defiantly not right to not try and make customers whole.

Nightmare company. I ordered two head units for cars (cheap but decent). After the first one had delayed shipping I made the stupid mistake of thinking maybe a different model would ship faster. Long story short Woot refused to cancel my orders, and as of today they still haven’t shipped. Mind you my order was placed 6/4 (it’s been over a month).

Their excuse was they can’t ship to my address with UPS.. despite the fact Amazon delivers to the same address all the time via UPS. I can’t tell if it’s a scam or what, I ended up having to charge back both transactions with American Express, the last I heard from woot customer service (if you can call it that) is over two weeks ago despite multiple recent attempts on my end.

I strongly suggest you avoid Woot.com, the
majority of their deals aren’t really deals anyway. They either sell hyped up trash or nice stuff but at a minimal deal (eBay is usually better).

I’ve been ordering from for about 3 1/2 years. The prices are awesome, but beware before ordering electronics. They love sending defective products. I’ve never had an issue with customer service giving me a refund for the defective item. But damn please make sure the shit work before sending it stop wasting people money and time.

If I could give WOOT a zero star, I would. I had the misfortune of owning a product that WOOT sells. It is a battery operated water tester, which appears with a photo on their website. It appeared that possibly the only way to change the batteries was to destroy the rubber feet that were hiding screws underneath. Before I attempted to do this I wanted to verify with customer service that this was the only way to change the batteries. I sent numerous emails to their customer service and support which were always replied with a form letter that had nothing to do with my query. After several times explaining the situation, I finally got a response that said they couldn’t help me unless I sent them an invoice proving I own the product. After several more emails I finally got a response that said to send them a link to their product on their website so that they knew what product I was talking about. I did send a link and that’s the last I heard from them. WOOT is probably the worst customer service I’ve ever experienced. This all happened between mid-May and beginning of June 2025.

How are we supposed to select an item on Woot? There is no search engine. There are no filters either to narrow down a product. Totally useless and unusable website!

Great experience with timely shipping and no issues ever.

DO NOT USE THIS TERRIBLE SCAM OF A SITE. I THOUGHT THIS WAS A PARTNER OF AMAZON AND PURCHASED XBOX GAME PASS ULT 3 MONTHS. CODES TOOK OVER A FEW WEEKS TO ARRIVE AS TRACKING NUMBERS WHICH ALL CODES WERE PURCHASED IN A DIFFERENT REGION OTHER THAN USA, BUT ADVERTISED FOR US REGION.

I bought an owala mug from woot in October. I had it 5 months before the button that keeps the cover shut broke. I e-mailed owala to enquire about a replacement but was told that because I bought it off woot, which is not an authorized retailer, they would not send a replacement. I then e-mailed woot to see if they can do anything about it but I was told that because it is past their 30 day policy there is nothing they can do. I did not realize my mug would not be covered under owala's warranty because I bought it from woot but I learned a lesson. I will no longer be buying anything from woot which is a shame because I bought items from them frequently. I thought this review might help other buyers before they make the mistake I made.

Multiple times I have placed orders because of price and after waiting for weeks for the shipment to arrive, Woot will cancel the order because they no longer have the item. I have quit wasting my time regardless of the price. I'm beginning to believe that this is intentionally deceptive and Woot is keeping countless peoples money for weeks at a time in order to receive a short term interest free loan that they are earning interest on. Will be reporting to the FTC.

I have ordered from Woot twice because their prices are SO good. The first time I received broken Tupperware and the second I received a totally different item. Of course they ran out of what I initially ordered, so now I'm out of luck. The return prices seems smooth so far, but I really hate the extra time I've had to put into this.

Man, I guess I am lucky! I have made 3 purchases from Woot and haven't had any big issues. Shipping was always slower than they said it would be, but I did eventually get all of my packages. The gaming headphones worked flawless and made great gifts to my nephews.

Customer service does not exist. I have tried for months to change my old email address (closed for years) to my current email address and have had zero success in changing to my current email address. I have contacted them numerous times and got NO RESPONSE from them.

I purchase a car amplifier from woot, I didn't take it out the box right away, I left it in the box for 90 days. Then when I took it out to hook it up, it did not work. Woot said the item was brand new when I purchased it, so I thought everything was good to go. Then when I contacted them and told them what happened, they told me I had the item too long. That was no help to me and I decided, I'm not going to shop at woot anymore. Sometimes I buy stuff and it might sit in the box, two or three months before I take it out.

I wish I can give this company zero stars. I purchased a couch on Woot and never received it. In addition, I never received a tracking info. However, they did charge my card. Customer service phone line never works because no one picks up the phone. Sent a several emails and no response. I don't understand how Amazon can partner with a company like this. Amazon themselves cannot even get in touch with their sales team. Horrible experience.

3 month Xbox Ultimate Game Pass SCAM, all purchased codes fail region verification by Microsoft, deemed as counterfeit. $33 dollar scam. Woot should be shut down, this company is owned and operated by liberal scammers who lie, cheat and steal from their customers. Zero stars.

Please beware of ordering certain products from Woot especially electric items. I've ordered 2 iPads 1st on 12/06/24, and 12/29/24 that were delivered defective I had to pay out of pocket to have repaired as the warranty they offer is full of crap!!!!. I just received 2 Karseell maca power oils ordered on 02/20/25 both bottles the tops were not fully closed. So I have one that is nearly half empty. What is the purpose of having a customer service department that you can never speak to anyone and have to wait to see if you will ever receive a response back from.

Amazon needs to do better with who you third party partner with to provide better service to your customers. If we can use our Amazon account to pay for their products you should be able to assist with issues 😕 customers need to be corrected.

Would give negative stars if possible. I ordered a 3 month pass on Xbox ultimate gamer digital code. Used one and it worked so far the rest are telling me they cannot be used in the United States. I purchased this to help start an esports team as a teacher and spent $390 to open a long window for the gamer pass ultimate oh to find out now none of the other codes will work. I contacted customer support and got little to no help. Definitely the worst experience I’ve ever had with a company. Figured since it was connected to Amazon they could be trusted but apparently not.

Here is the email response I got back:

“Firstly, please accept my sincere apologies for all the inconvenience caused to you regarding your order.

It is never our intention to cause inconvenience to our valued customers.

Unfortunately, since this order is older than 90 days, it puts the item out of the replacement or returnable window.

I wish I could help, but unfortunately, due to restrictions and limitations, we can't refund or accept return of this item.

Woot Limited Warranty is valid for 90 days.

​I'm very sorry that we weren't able to meet your expectations this time around.

Should there be any further concerns, please get back to us and we will be happy to help“

I trusted them seeing Amazon brand to order a 'renewed' Apple Watch Ultra. Nothing was renewed or tested at all, the speaker was not working out of the box and returned it. It's been over a week since the return is delivered, and managed to get the refund in over 10 days.

On September 12th, 2024, I placed an order with Woot.com for (4) 3 month Xbox Game Pass Ultimate subscription cards. All four codes were delivered on September 14th, 2024. One of the three codes was used immediately and worked as expected. The other three codes I received were not used immediately and held for use later. On January 27th, 2025 I attempted to use the second code and received an error that the card had already been redeemed. I attempted the other two codes and received the same error. I reached out to Xbox/Microsoft Support who informed me that the remaining (3) codes were all redeemed on an account that was not mine all on the same account in early January 2025. As I had purchased the codes from Woot, they could not supply replacement and suggested I reach out to Woot and were confident they would be able to make it right. I contacted Woot.com for resolution to this problem on the same day and received an email back that they would offer replacement or refund the following day. I responded with a request for replacement which was immediately followed up with a new response that the 30-day return period had expired. I responded that that was unacceptable as there is no reason the codes I purchased should not work and requested a phone number to contact a supervisor to discuss acceptable options forward. There is not an expiration to these codes and it appears that they we resold by Woot after their window was closed. A second response doubled down on the 30-day return policy and they threw in a false statement that it was past the manufacturer’s warranty. As these are digital subscription codes there cannot be a warranty. They should work for as long as Game Pass is offered by Xbox. Additional responses have gone unanswered and no phone number has been supplied.

I purchased an iPad charger and base. It’s barely 1 year old. It overheated while charging and caught fire. I do not recommend this product.