Wollaston MINI Recensioni 

161
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

We have just puchased a almost new Mini Countryman JCW from Wollaston Mini. The process went so smooth as we collected the car on Saturday. Can we say the young lady Hayley truly looked after us du... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From 1st contact with Paul Jones our experience of picking up our mini convertible was 1st class. Paul was very welcoming very attentive and a pleasure to deal with would recommend to family and frien... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My recent experience at Wollaston Mini with Mark M was the smoothest car purchase I’ve ever encountered. He was professional throughout, but also extremely friendly and approachable. I would thoroughl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic experience at this MINI dealer! Bought a JCW from here this week, absolutely love it, from start to finish Kyle has been the model salesman! Professional, courteous, friendly and spent time... Leggi di più

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Dettagli dell'azienda


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

161 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(161)

21 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good, friendly service

Good, friendly and effective advice.
Pleasant, non-pressuring sales staff, who were patient, helpful and courteous.
Follow ups and all aftercare carried on in same vein.

12 settembre 2022
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Risposta di Wollaston MINI

Hi Steve, that's great to hear! We'll be sure to let the team know that their help has been appreciated. Take care and we look forward to welcoming you back to Wollaston MINI in the future.

Valutata 5 stelle su 5

Best dealership experience

Fantastic experience at this MINI dealer! Bought a JCW from here this week, absolutely love it, from start to finish Kyle has been the model salesman! Professional, courteous, friendly and spent time going through the car's features despite it being near to closing time. He also emailed a personalised video of the car. Thank you Kyle - best dealership experience I've ever had a par above the rest! Would be very happy to do business here again some day

31 agosto 2022
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Risposta di Wollaston MINI

Hi Radhika, so glad to hear that we could help assist you with the recent purchase of your MINI JCW, what a car! We'll be sure to pass along your kind words to Kyle and the team. Take care, and we'll look forward to welcoming you back again to Wollaston MINI in the future.

Valutata 5 stelle su 5

Highly recommend this dealership

Highly recommend this dealership. In particular Jack Coates who was sales lead for our mini purchase. Jack produced an excellent video on the mini we were interested in and the sales process was efficient and transparent. Go check out the dealership, some great deals!

12 agosto 2022
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Risposta di Wollaston MINI

Glad we could assist Janine, we'll be sure to pass along the kind words to Jack, who i'm sure will be delighted with the feedback. Take care, and we'll look forward to speaking with you again in the future.

Valutata 5 stelle su 5

I visited Wollaston Mini and from…

I visited Wollaston Mini and from walking into the showroom to driving my new mini away I experienced great friendly and professional service from everyone I spoke to. My salesman Jack was especially helpful and explained all the steps clearly and navigated me through the purchase of my new car.
Highly recommend Wollaston Mini.

1 agosto 2022
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Risposta di Wollaston MINI

Hi Mel, that's great to hear! We'll be sure to let Jack and the team know that their help has been appreciated. Take care and we look forward to welcoming you back to Wollaston MINI in the future.

Valutata 5 stelle su 5

Always a great experience

We’ve been MINI customers since 2017 and cannot fault the team that work there. Always good fun, but also professional and helpful. This time we have Debbie and Andy to thank for a successful conclusion to an interesting order! Also to Gabby who dealt with the initial sale and for helping me out when my last car needed some tlc. A great company and they know, we will be back! Thank you, Rachel & Stu

31 luglio 2022
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Risposta di Wollaston MINI

Hi Rachel and Stu, we're thrilled to hear that you've enjoyed such a positive experience with us during your recent visit. Enjoy your new MINI, and we'll look forward to welcoming you back to Wollaston MINI in the near future!

Valutata 5 stelle su 5

Excellent service from start to finish

Excellent service from start to finish. Just purchased my second new car from
Wollaston Mini and I am thrilled with it! Thank you

28 giugno 2022
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Risposta di Wollaston MINI

Hi Kel, it's really pleasing to know that your recent experience with us has been so positive! We certainly look forward to speaking with you again in the future.

Valutata 5 stelle su 5

Outstanding Service

Helpful, knowledgeable and outstanding service. Thank you to Abbie and all at Wollaston Mini

4 giugno 2022
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Risposta di Wollaston MINI

That's fantastic to hear! We'll look forward to speking with you again when the time comes.

Valutata 5 stelle su 5

Fabulous service

Fabulous service, fabulous car! Very very happy!

3 giugno 2022
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Risposta di Wollaston MINI

That's fantastic to hear! We'll look forward to speking with you again when the time comes.

Valutata 5 stelle su 5

Fantastic service from Wollaston Mini

Fantastic service from Wollaston Mini. Great team of people who could not of been more helpful. Gareth was fantastic and kept me updated throughout the whole buying process right up until I collected my new Mini. Would definitely recommend.

27 maggio 2022
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Risposta di Wollaston MINI

Hi Fiona, we're thrilled to hear that you've enjoyed such a positive experience with us during your recent visit. Enjoy your new MINI, and we'll look forward to welcoming you back to Wollaston MINI in the near future!

Valutata 5 stelle su 5

Mini

Excellent service from start to finish thankyou to Jack Coates 👍

24 maggio 2022
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Risposta di Wollaston MINI

Thank you for taking the time to leave us your five star review Keith, it's greatly appreciated!

Valutata 5 stelle su 5

Great Service

Great Service, Kyle and the team looked after us, explained everything in great detail, guided us through the various options.

12 maggio 2022
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Risposta di Wollaston MINI

Hi Kevin, that's great to hear! We'll be sure to let Kyle and the team know that their help has been appreciated. Take care and we look forward to welcoming you back to Wollaston MINI in the future.

Valutata 5 stelle su 5

We've been using Wollaston for years

We've been using Wollaston for years. My husband buys his bikes and cars from there, and we've had a few mini's too. My mini was involved in an accident and the bodyshop there were amazing. So lovely to deal with people who are both friendly and professional. Nicola was a star! We love this dealership and would highly recommend them! (Indeed we did, and my mums ordered a car from them too now!) Service is impeccable and we couldn't be more impressed. The body shop did an amazing repair on my mini, thank you so much!

26 marzo 2022
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Risposta di Wollaston MINI

Hi Emma, thank you for taking the time to leave Nicola and the Wollaston Team such a great review, they'll be delighted. Take care, and we'll hope to see you again in the future!

Valutata 5 stelle su 5

Highly recommend Wollaston Mini !

Highly recommend Wollaston Mini !
They were very helpful and efficient
Thank you

2 marzo 2022
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Risposta di Wollaston MINI

Hi Sarah, thanks so much for taking the time to leave such a wonderful review! We are delighted to hear your feedback. Enjoy your MINI!

Valutata 5 stelle su 5

Outstanding service

Just wanted to say that this was the best experience I had with my car being serviced. I was kept up to date by Emily throughout the process and could not be happier with the repairs done.

13 febbraio 2022
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Risposta di Wollaston MINI

Thank you for taking the time to leave such a great review, we're really pleased to have been able to help get your MINI back to its best. We really appreciate the recommendation!

Valutata 3 stelle su 5

Excellent service from Debbie Graham but..

Excellent service from Debbie Graham however not so great service from the admin team. I purchased the car early January and still awaiting the V5 in the post. The DVLA recently advised that my address was never given by the dealership meaning they couldn't issue the document..

10 febbraio 2022
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Risposta di Wollaston MINI

Hi James, thank you for taking the time to leave a review fr Debbie. In regards to your V5 paperwork, we will look into this for you now, and will update you with its progress.

Valutata 5 stelle su 5

Thank you to the Team at Wollaston BMW…

Thank you to the Team at Wollaston BMW and especially Mark, Nicola and Simon in the body shop. After being involved in a rear end shunt on Monday which was very upsetting the Team took total control of the repairs, delivered a replacement car and I had my gleaming car returned by Friday - you were all amazing thank you once again

15 gennaio 2022
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Risposta di Wollaston MINI

Hi Janice, thank you for taking the time to leave such a great review for Mark and Nicola. We're pleased to have been able to help!

Valutata 5 stelle su 5

Great buying experience

A great experience buying from Kyle Mock over at Wollaston Mini. Fast, accurate and can do attitude, resulting in me buying and receiving my new car in less than 5 days! Unheard of in the car market today!! Well done!

10 gennaio 2022
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Risposta di Wollaston MINI

Hi Crayson, thanks so much for taking the time to leave such a great review for Kyle and the team, they'll be delighted to hear your feedback. Enjoy your new MINI!

Valutata 5 stelle su 5

I recently had some bodywork repair…

I recently had some bodywork repair done at Wollaston Mini and the staff were very good. Mark was very helpful and frequently contacted me regarding the progress of the repairs, would highly recommend.

7 gennaio 2022
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Risposta di Wollaston MINI

Thank you for taking the time to leave such a great review, we're really pleased to have been able to help get your MINI back to its best. We really appreciate the recommendation!

Valutata 5 stelle su 5

Great Team

I was looking for an electric car. Wollaston Mini replied to my inquiry promptly and Kyle was extremely helpful and proactive. Of course there is a delay for new vehicles and second hand aren't easy to find either and this was a problem for me as I was changing jobs and needed a car. However, Kyle found me a new vehicle in stock and delivered within three weeks. The electric mini is excellent and just what I needed. So top marks to the team for being so helpful , communicative and helping me out at such short notice.

7 gennaio 2022
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Risposta di Wollaston MINI

Hi John, thank you for taking to time to share such great feedback, Kyle will be delighted. Enjoy your new electric MINI, we're here should you need any help along the way!

Valutata 5 stelle su 5

Second car purchase from Wollaston Mini

I recently bought my second car from Wollaston Mini and both times have dealt with Kyle. He is very professional, friendly, genuine and helpful and really listens to your needs. He even recently personally helped with a fault following my recent purchase and this was dealt with swiftly and was rectified easily. I would not hesitate to recommend Wollaston Mini for a professional, friendly and trustworthy experience. Thank you Kyle and team.

7 gennaio 2022
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Risposta di Wollaston MINI

Hi Rose, thank you for taking the time to leave Kyle such a great review. We're so glad we were able to find you the perfect MINI. Enjoy doing all the miles in your new MINI and we'll hope to see you again in the future.

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