This is my second order from this company. Excellent service, super quick delivery. Thank you
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I've been a client for 20 years, but for some reason, they no longer give me account credit for online orders I make directly. Curiously, they allow account credit for my practice staff when they... Leggi di più
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Website is easy to navigate, keenly priced items and fast delivery. There's always help at the end of the phone if I need it.
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Lucy Thomas, our account manager is kind, friendly and efficient. She always goes above and beyond to help us with our order, source supply for us and give us the best price. Overall, WMS has a very c... Leggi di più
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Dettagli dell'azienda
- Negozio di forniture mediche
- Fornitore di attrezzature per diabetici
- Attrezzature e forniture ospedaliere
- Fornitore di apparecchiature mediche
- Grossista di prodotti farmaceutici
Informazioni su Williams Medical
Scritti dall'azienda
Williams Medical Supplies is the UK's leading supplier of medical disposables, equipment, pharmaceuticals, family planning products and medical services to the Primary Care market. Shop Online for our full range.
Welcome to Williams Medical…
As UK Healthcare’s leading supplier of medical goods and services, Williams is the number one destination for GP Surgeries, Commissioning Groups, GP Federations and Corporate Healthcare Providers.Combining exceptional customer service with great value pricing, Williams provide the market’s widest range of medical equipment, disposables, and pharmaceuticals. In addition, a fully comprehensive range of value-added support is also offered, including an ever popular equipment Test & Calibration service which is uniquely approved and accredited by leading manufacturers such as Welch Allyn, seca, Omron, Keeler, Vyaire and many more.
Giving you more…
Think of Williams as an extension of your team; making it easy for you to get exactly what you want, when you need it.From friendly and knowledgeable sales staff, through to same-day despatch on stock line orders and up to 60 days credit, everything Williams do is designed to give you more… more value, more service, more support, more time to focus on your priorities.
Experience for yourself…
Thousands of GP practices and valued customers trust Williams with their supplies each day.Begin your journey with Williams today at wms.co.uk or call 01685 846666.
Informazioni di contatto
Craiglas House, The Maerdy Industrial Estate North, NP22 5PY, Rhymney, Regno Unito
- 01685 846666
- sales@wms.co.uk
- www.wms.co.uk
4,6
Eccellente
2K recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Always happy with Williams products.
Ease of finding what I wanted on your website and arrived quickly and well packaged.
26 luglio 2025
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Risposta di Williams Medical
Thank you very much for your kind review. We’re delighted to hear that you had a positive experience with our medical supplies and services. Your feedback is greatly appreciated and encourages us to continue providing dependable, high-quality healthcare solutions.
Do not waste your time!!
Do not waste your time!!
Ordered from them over 2 weeks ago with a delivery time of 3-5 business days. It’s been 12 business days since, and had no notice of dispatch. Attempted to email them a week ago for an update and had no response either.
Read reviews at this point and seen it’s a similar issue for many. Do not recommend!!!
16 luglio 2025
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Risposta di Williams Medical
Thank you for your feedback Bridey. We sincerely apologise for any delays with your order. We understand how critical timely delivery is for medical supplies and are working hard to minimise such issues in the future. We understand our customer service team have been in touch and resolved this issue for you. We apologise again for the issues you encountered
Easy transaction very fast delivery and…
Easy transaction very fast delivery and very polite and professional staff!! Excellent doing business with them!!
22 luglio 2025
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Risposta di Williams Medical
We truly appreciate your thoughtful words. It's wonderful to hear that our team met your expectations – delivering professional, knowledgeable service is always our top priority. Thank you for taking the time to share your experience
Always helpful
Always helpful, friendly, and competitive prices with most items.
22 luglio 2025
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Risposta di Williams Medical
Thank you very much for your kind review Mrs Barton. We’re delighted to hear that you had a positive experience with our medical supplies and services. Your feedback is greatly appreciated and encourages us to continue providing dependable, high-quality healthcare solutions.
Great service and response!
23 giugno 2025
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Risposta di Williams Medical
Thank you very much for your kind review. We’re delighted to hear that you had a positive experience with our medical supplies and services. Your feedback is greatly appreciated and encourages us to continue providing dependable, high-quality healthcare solutions.
Great service
My order was dispatched promptly and customer care team was very helpful answering my enquiries.
1 luglio 2025
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Risposta di Williams Medical
We truly appreciate your thoughtful words. It's wonderful to hear that our team met your expectations – delivering professional, knowledgeable service is always our top priority. Thank you for taking the time to share your experience.
Reasonable range of supplies
Reasonable range of supplies, generally prompt dispatch, but there is sometimes a mismatch between stock available on the website and reality
8 giugno 2025
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Risposta di Williams Medical
Thank you for your honest feedback. While we’re pleased there were some positives, we recognise there are areas we can improve. Your comments help guide our efforts to enhance our products and service.
Risposta di Williams Medical
Thank you for your kind review Dr. Kitchen, we're delighted to hear that you appreciated our efficient service! We truly value your support and look forward to assisting you again in the future.
Warm regards,
Kieran Stephens
Marketing Manager
Absolutely first class service
Absolutely first class service, supplying an excellent product at a very competitive price. Would certainly recommend.
6 giugno 2025
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Risposta di Williams Medical
Hi Marian,
Thanks for taking the time to leave us a review! We're thrilled to hear that you were happy with both our service and product. Your recommendation means a lot and we hope to help you again in the near future.
Best Wishes,
Kieran Stephens
Marketing Manager
Delivery was next day
Delivery was next day. I did have an issue with paying via the emails but this was rectified with one phone call . Lovely staff who are more then pleased to help
30 maggio 2025
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Risposta di Williams Medical
Good morning Paul,
Thank you for our five star Trust pilot review and your kind comments, we are sorry to hear we didn't deliver you a first call resolution for your payment link, we sometimes experience issues with the link successfully sending, I am however, glad to hear that our staff rectified this for you on you repeat call. I'll ensure you lovely comments are fed back to the sales staff here at Williams.
Kind regards
Cherie Coles
Customer Care Manager
Have used Williams for over 20 years…
Have used Williams for over 20 years always had good service. Very responsive if there is a problem. Very competitive with regarding prices
27 maggio 2025
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Risposta di Williams Medical
Good morning Gill,
I hope you had a lovely bank holiday and that you're well rested. Thank you so much to completing our Trust pilot review and for your lovely comments. it's always fantastic to have feedback from our customer base and to have this from a loyal customer who has been us for 20+ years, really is the icing on the cake. I'll ensure that your comments are fed back to all staff at Williams, thank you again.
Cherie Coles
Customer Care Manager
The delivery was prompt
The delivery was prompt, and all requested items were delivered.
The only thing I would like to mention is the invoices were sent with the delivery note instead of sending the invoices to e by email. As some of the deliveries were at different site of our surgeries we sometime don't get the invoices till late or goes missing. We will appreciate if the invoices gets email to us for all sites
orders.
19 maggio 2025
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Risposta di Williams Medical
Good morning Vicky,
Thank you for completing our Trust pilot review and giving us a five star rating. Thank you also for your feedback regarding your invoices, this has allowed me to investigate the matter for you.
I've spoken to our administrators this morning and they have rectified the issue by making immediate changes to your account, and will ensure that any further orders you place with us, will have the invoice sent directly to the (email billing address) on the account. Please accept our sincere apologies for any inconvenience caused.
Kind regards
Customer Care Manager
always quick and easy to order with…
always quick and easy to order with prompt delivery
9 maggio 2025
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Risposta di Williams Medical
Good morning Shashana,
Thank you for your comments and your 5 Star review. I'm so pleased that you are extremely satisfied with the service you've experienced from us, we look forward to supporting you in the future.
Kind regards
Cherie Coles
Customer Care Manager
Prompt and rapid delivery of our order…
Prompt and rapid delivery of our order - as usual!
8 maggio 2025
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Risposta di Williams Medical
Hi Daniel.
Thank you for completing a Trustpilot review for us, it's really good to hear we are delivering a first class service that you appreciate. We look forward to doing business with you in the future.
Kind regards
Cherie Coles
Customer Care Manager
I’ve never come across a company like…
I’ve never come across a company like this one for efficiency. I order on Wednesday afternoon and my order turns up the following day. Very professional and efficient people to do business with. 5 stars
7 maggio 2025
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Risposta di Williams Medical
Good morning Mr Parker,
Thank you so much for your kind comments and 5 Star review which welcomed me into the office this Monday Morning. Feedback for us is so very important, and to receive a review of this nature, certainly has made our day. I'll ensure all staff are made aware.
Kind regards
Cherie Coles
Customer Care Manager
Very competitive price and fast delivery
Very competitive price and fast delivery
8 maggio 2025
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Risposta di Williams Medical
Good Morning Chris,
Thank you for completing a 5 star review for us. It's fantastic to hear that you are extremely satisfied with both our competitive pricing and our overall efficiency. We look forward to your continued custom.
Kind regards
Cherie Coles
Customer Care Manager
Risposta di Williams Medical
Good afternoon Andre,
Wow, thank you for our 5 star rating and your comments. We've done a lot of work over the last 2 years to ensure that our pricing is as competitive as possible, It's really great to hear we are ticking all boxes for our customers.
Kind regards
Cherie Coles
Customer Care Manager
Great service
1 maggio 2025
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Risposta di Williams Medical
HI Jo,
Thank you for rating our service so highly on Trustpilot. It's always great to have feedback. I'll ensure that your comments are fed back to all staff at Williams.
Kind regards
Cherie Coles
Customer Care Manager
Always so helpful.
1 maggio 2025
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Risposta di Williams Medical
Good morning Victoria,
Thank you very much for your five star review and lovely comments regarding your experience with us. I'll ensure that your feedback is shared with all employees at Williams Medical supplies.
Kind regards
Cherie Coles
Customer Care Manager
Risposta di Williams Medical
Hi Stephen,
Thank you for your comments and 5 star review. It's great to hear that you are extremely satisfied with our service. We look forward to doing business with you in the future.
Kind regards
Cherie Coles
Customer Care Manager
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