I've been a client for 20 years, but for some reason, they no longer give me account credit for online orders I make directly. Curiously, they allow account credit for my practice staff when they... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Good price, swift service and informative website detail. Lost a star because it took a week for them to reply to an online query regarding a next day delivery service....didn't matter in the end as... Leggi di più
L'azienda ha risposto
Lucy Thomas, our account manager is kind, friendly and efficient. She always goes above and beyond to help us with our order, source supply for us and give us the best price. Overall, WMS has a very c... Leggi di più
L'azienda ha risposto
The delivery was prompt, and all requested items were delivered. The only thing I would like to mention is the invoices were sent with the delivery note instead of sending the invoices to e by emai... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di forniture mediche
- Fornitore di attrezzature per diabetici
- Attrezzature e forniture ospedaliere
- Fornitore di apparecchiature mediche
- Grossista di prodotti farmaceutici
Informazioni su Williams Medical
Scritti dall'azienda
Williams Medical Supplies is the UK's leading supplier of medical disposables, equipment, pharmaceuticals, family planning products and medical services to the Primary Care market. Shop Online for our full range.
Welcome to Williams Medical…
As UK Healthcare’s leading supplier of medical goods and services, Williams is the number one destination for GP Surgeries, Commissioning Groups, GP Federations and Corporate Healthcare Providers.Combining exceptional customer service with great value pricing, Williams provide the market’s widest range of medical equipment, disposables, and pharmaceuticals. In addition, a fully comprehensive range of value-added support is also offered, including an ever popular equipment Test & Calibration service which is uniquely approved and accredited by leading manufacturers such as Welch Allyn, seca, Omron, Keeler, Vyaire and many more.
Giving you more…
Think of Williams as an extension of your team; making it easy for you to get exactly what you want, when you need it.From friendly and knowledgeable sales staff, through to same-day despatch on stock line orders and up to 60 days credit, everything Williams do is designed to give you more… more value, more service, more support, more time to focus on your priorities.
Experience for yourself…
Thousands of GP practices and valued customers trust Williams with their supplies each day.Begin your journey with Williams today at wms.co.uk or call 01685 846666.
Informazioni di contatto
Craiglas House, The Maerdy Industrial Estate North, NP22 5PY, Rhymney, Regno Unito
- 01685 846666
- sales@wms.co.uk
- www.wms.co.uk
4,6
Eccellente
2301 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very helpful staff
I have called Williams Medical to request a quotation for a product. Yasmin Thomas was the one answered my call, and she was very helpful, patience and efficient.
Thank you so much for all your help and being so efficient.
8 ottobre 2025
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Risposta di Williams Medical
We truly appreciate your thoughtful words Winnie. It's wonderful to hear that our team met your expectations – delivering professional, knowledgeable service is always our top priority. Thank you for taking the time to share your experience.
Great service
Lucy Thomas, our account manager is kind, friendly and efficient. She always goes above and beyond to help us with our order, source supply for us and give us the best price. Overall, WMS has a very competitive price and provides a fast delivery service. Highly recommend their service!
7 ottobre 2025
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Risposta di Williams Medical
Your kind feedback means a great deal to us Cheryl. We aim to offer a personalised, dependable experience to every customer, and we’re thrilled to hear this was reflected in your interaction with our team. Thank you for sharing your experience. We will be sure to let Lucy know about your very kind words
Always fast and efficient
Always fast and efficient . Thank you team.
2 ottobre 2025
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Risposta di Williams Medical
Thank you for your review . We’re glad to hear that your order arrived promptly and the process was seamless. Providing a reliable and efficient service is something we take great pride in, especially when it comes to essential medical supplies.
Good company
Never have a problem when ordering, sometimes there are items out of stock but usually an alternative available. Deliveries are smooth keep up the good work and thankyou
6 ottobre 2025
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Risposta di Williams Medical
Thank you very much for your kind review Nicola. We’re delighted to hear that you had a positive experience with our medical supplies and services. Your feedback is greatly appreciated and encourages us to continue providing dependable, high-quality healthcare solutions.
Order didn’t arrive
Put in an order 10 days ago. Had to verify my identity, which I did, but never received the order. When I inquired, they said it was delivered the day after my identity was confirmed, which it didn’t.
Scammers.
22 settembre 2025
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Risposta di Williams Medical
Hi David. We regret the inconvenience caused by any error with your order. Please accept our sincere apologies. This is not typical of the service we aim to provide. We understand our team have now resolved this issue for you and we do hope this resolution met your expectations. We would like to thank you for your patience and understanding.
I telephoned Williams supplies today…
I telephoned Williams supplies today and ordered some items, the Lady I had assistance from was called Denise. I can’t praise her more in that she was very helpful an a really pleasant lady to help me through my purchase. I have no hesitation in making future purchasing from WMS and recommending to anyone I know to do the same.
25 settembre 2025
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Risposta di Williams Medical
We truly appreciate your thoughtful words Tony. It's wonderful to hear that our team, especially Denise met your expectations – delivering professional, knowledgeable service is always our top priority. Thank you for taking the time to share your experience.
Super fast delivery- everytime
Super fast delivery- everytime! It’s as if they are competing with Amazon on who can deliver faster. Highly recommended.
18 settembre 2025
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Risposta di Williams Medical
Thank you for your review. We’re glad to hear that your order arrived promptly and the process was seamless. Providing a reliable and efficient service is something we take great pride in, especially when it comes to essential medical supplies.
Overall great service
Website is easy to navigate to required items, easy checkout and fast delivery. Overall great service.
8 settembre 2025
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Risposta di Williams Medical
We truly appreciate your thoughtful words Kathleen. It's wonderful to hear that our team met your expectations – delivering professional, knowledgeable service is always our top priority. Thank you for taking the time to share your experience.
Really good experience
Really good experience. Fast delivery and an easy-to-use website.
4 settembre 2025
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Risposta di Williams Medical
Thank you for your review Jez. We’re glad to hear that your order arrived promptly and the process was seamless. Providing a reliable and efficient service is something we take great pride in, especially when it comes to essential medical supplies.
very easy to order always delivered…
very easy to order always delivered promptly- never have any issues. best company ive dealt with
8 settembre 2025
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Risposta di Williams Medical
Thank you very much for your kind review Nicola. We’re delighted to hear that you had a positive experience with our medical supplies and services. Your feedback is greatly appreciated and encourages us to continue providing dependable, high-quality healthcare solutions.
easy to order and delivered really…
easy to order and delivered really quickly
14 agosto 2025
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Risposta di Williams Medical
Hi Mr Wortley, We're so happy to hear that you are pleased with your recent dealings with Williams. Thank you for taking the time to leave a review, it's very much appreciated.
Kind regards,
Paula
Customer Care Representative
Exceptional Customer Service
I made an stock keeping error and needed the product by monday. The sales person I spoke to - unfortunately cannot remember her name - was so incredibly helpful, expedited my request and was very kind. So appreciated! It arrived by the next working day and everything was exactly as needed.
8 agosto 2025
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Risposta di Williams Medical
Hi Susanna, Thank you so much for your lovely comments, I'll feed these back to the sales team, they always go the extra mile for our customers.
Kind regards,
Paula,
Customer Care representative
Risposta di Williams Medical
Hi, Thanks for choosing Williams and leaving a lovely review, we'll look forward to doing business with you in the future.
Kind regards,
Paula,
Customer Care Representative
Efficient fast delivery
30 luglio 2025
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Risposta di Williams Medical
Hi Sharon, thanks for your review, so pleased to hear that you're please with the service.
Kind regards,
Paula
Customer Care representative
Excellent service and speedy delivery
Excellent service and speedy delivery
29 luglio 2025
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Risposta di Williams Medical
Thank you for taking the time to share your positive feedback and leaving us a 5 star review.
Kind regards,
Paula Gruber
Customer Care Representative
Efficient
Quick, pleasant, very helpful with product enquiries and efficient. From taking the order to despatch and delivery, the process is very satisfactory.
30 luglio 2025
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Risposta di Williams Medical
Thank you for taking the time to leave us a 5 star review Zarina, It's great to hear you were very satisfied with your recent order.
Kind regards,
Paula Gruber
Customer care representative
The sales team needs a complete…
The sales team needs a complete overhaul. For a simple problem, you end up speaking to 5 different sales people who all tell you something different. You spend more time chasing them even though they say they'll get back to you, which they don't. Avoid like the plague!!!!
4 agosto 2025
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Risposta di Williams Medical
Thank you for bringing this to our attention - we really appreciate your feedback and are sorry to hear that your experience was not up to the standard we aim to deliver. We take all feedback seriously and have requested some further information to enable us to investigate this further. Could you provide your order number please?
Please provide this at your earliest convenience - you can also contact our customer care team on 01685 846666 or email CustomerCAre@wms.co.uk in the meantime.
Apologies once again, we look forward to rectifying your recent experience.
Regards
Paula
Customer Care Representative
Speedy Delivery
Order placed on Wednesday 6th August. Item delivered on Thursday 7th. Speedy delivery.
Wide choice of quality instruments.
Would recommend this company for efficient service.
6 agosto 2025
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Risposta di Williams Medical
Thank you for your review Mr Chambers. We’re glad to hear that your order arrived promptly and the process was seamless. Providing a reliable and efficient service is something we take great pride in, especially when it comes to essential medical supplies
Always happy with Williams products.
Ease of finding what I wanted on your website and arrived quickly and well packaged.
26 luglio 2025
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Risposta di Williams Medical
Thank you very much for your kind review. We’re delighted to hear that you had a positive experience with our medical supplies and services. Your feedback is greatly appreciated and encourages us to continue providing dependable, high-quality healthcare solutions.
Do not waste your time!!
Do not waste your time!!
Ordered from them over 2 weeks ago with a delivery time of 3-5 business days. It’s been 12 business days since, and had no notice of dispatch. Attempted to email them a week ago for an update and had no response either.
Read reviews at this point and seen it’s a similar issue for many. Do not recommend!!!
16 luglio 2025
Non scritta su invito
Risposta di Williams Medical
Thank you for your feedback Bridey. We sincerely apologise for any delays with your order. We understand how critical timely delivery is for medical supplies and are working hard to minimise such issues in the future. We understand our customer service team have been in touch and resolved this issue for you. We apologise again for the issues you encountered
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