“I’ve been insured with this company for a year. Setting up my policy was straightforward, and the price was competitive. Customer service was helpful whenever I had questions. I haven’t had to ma... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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It’s a shame I can’t give them a zero rating; they are basically a bunch of scammers. I had booked the car insurance a month or more in advance and received the confirmation and the "black box" device... Leggi di più
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Brilliant Insurance company. Love the fact the monthly payments comes down throughout the year if driving has been rated high. Also their dashboard is really easy to use and very informative. Their... Leggi di più
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never had any problems, apart from upping my insurance from £66 a month to £94 even though i’ve been with you guys for a year now and got 2 years no discount :(
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su WiseDriving
Scritti dall'azienda
Get driving.
Get scoring.
Get saving.
At WiseDriving, we provide car insurance that can save you money as well as keep you safe on the roads. Our innovative telematics technology product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times. With this we give you the opportunity to earn reduced premiums through safe driving
Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com
GET A QUOTEHELP CENTRE
Informazioni di contatto
Embankment West Tower, 101 Cathedral Approach, Salford, M3 7FB, Manchester, Regno Unito
- contact@wisedriving.com
- www.wisedriving.com
4,0
Molto buono
8K recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Overall a good company however..
Overall a good company, however there prices are a little off. I’ve been with wise driving just over 2 years. I moved home, previously I was in a flat, and my car was parked on a busy road. Now I’m in a house, with a private drive only 3 roads down from where I used to live. Yet they put my price up by £200+ for the year. Doesn’t make sense and has definitely put me off for renewing again next year.
10 settembre 2025
Risposta di WiseDriving
Thank you for sharing your comments with Wisedriving. We would like to assure you that our main priority is our customers and the service we provide. We are saddened to hear how you feel. If you’d be happy to give us a chance to look into this for you and answer any queries, please send us a private email with your policy number, full address and date of birth to contact@wisedriving.com .
Kind regards,
Samantha @ Wisedriving
Price as usually is the main factor
19 ottobre 2025
Risposta di WiseDriving
Thank you for your feedback and for sharing your thoughts with us. We understand that price is often a key factor when choosing insurance, and we strive to offer competitive rates without compromising on the quality of our service.
If you would like, we can review your current policy with Wisedriving to see if there are any ways to make it more affordable or better suited to your needs. Please feel free to reach out anytime, and we’ll be happy to assist you.
Kind regards,
Nicola @ Wise Driving
Great price gor young male drivers.
12 ottobre 2025
Risposta di WiseDriving
Thank you for your kind feedback! We're delighted to hear that you found a great price with us. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ Wise Driving
Very good service and every month we…
Very good service and every month we can see the point
9 ottobre 2025
Risposta di WiseDriving
Thank you so much for your fantastic 5-star review!
We're delighted to hear that you're happy with our service and that you find the monthly points updates helpful. Your feedback means a lot to us and motivates us to keep providing the best experience possible.
If you ever need any assistance, please don't hesitate to reach out.
Kind regards,
Hayley @Wise Driving
Risposta di WiseDriving
Thank you so much for your positive feedback. We’re delighted to hear that you are satisfied with the service provided.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Kind regards,
Kristy-Ann @ WiseDriving
Had a very good experience with wise…
Had a very good experience with wise driving if I’ve ever had a problem they have always been very helpful in sorting it out for me now am going onto my second year with them and can’t fault them at all
5 ottobre 2025
Risposta di WiseDriving
Thank you so much for your kind words and positive feedback about your experience with Wisedriving. We're delighted to hear that our team has been helpful whenever you needed assistance and that you are continuing with us for your second year. Your satisfaction means a lot to us, and we look forward to supporting you in the future.
If you ever need anything, please don't hesitate to reach out.
Kind regards,
Nicola @ Wisedriving
It's very good WiseDriving vary…
It's very good WiseDriving vary helping.
Good price give me and when I need any help I called them and they're help me.
Thank you
1 ottobre 2025
Risposta di WiseDriving
Thank you so much for your kind words and positive feedback about WiseDriving. We’re delighted to hear that you found our service helpful and the pricing good.
If you need assistance in the future, please don’t hesitate to reach out.
Thank you again for choosing WiseDriving!
Kind regards,
Samantha @ WiseDriving
Absolutely terrible experience
Absolutely terrible experience with Wisedriving. I recently had to make a car accident claim and quickly realized that everything they promise in the policy is meaningless when it comes to a real situation. They don’t take any proper action, don’t provide the support you’re supposed to get, and make the whole process extremely frustrating. It feels like they just want to take your money and disappear when you actually need them.
I would not recommend Wisedriving to anyone. Save yourself the stress and look elsewhere , this company does not deliver what they advertise.
29 settembre 2025
Non scritta su invito
Risposta di WiseDriving
We’re very sorry to hear about your experience with Wisedriving. We understand how stressful dealing with a car accident claim can be, and it’s disappointing to learn that the support you received did not meet your expectations. Please know that your feedback is important to us, and we want to help resolve any outstanding issues you may have.
If you could send us an email with your policy number, full address and date of birth to contact@wisedriving.com, we’ll then be able to look into this for you and answer any questions you may have.
Kind regards,
Michelle @ Wisedriving
Payments and direct debits
The clients from wise driving do a absolutely amazing job and they go great lengths to sort out any issue you have regarding payments, direct debits and more.
I can't thank them enough for what they do.
24 settembre 2025
Risposta di WiseDriving
Thank you so much for your kind words and positive feedback about Wisedriving. We're delighted to hear that our team has been able to assist you effectively with your payments and direct debit concerns. Your satisfaction is our top priority, and your appreciation means a lot to us.
If you ever need further assistance, please don't hesitate to reach out. We're always here to help.
Kind regards,
Kristy-Ann @ WiseDriving
Terrible not even worth going with
13 settembre 2025
Risposta di WiseDriving
Thank you for taking the time to leave your review for us.
We do apologise for your negative experience with us. We’d like to look into this further for you: if you would be happy to send us an email with your policy number, full address and date of birth to contact@wisedriving.com, we can investigate further.
Kind Regards,
Samantha @ Wise Driving
Best initial quote and fantastic quote…
Best initial quote and fantastic quote on renewal. Great being able to see my driving on the dashboard. A bit annoying to be marked down for late night driving, I work part time in a restaurant to pay for the car/insurance!
18 settembre 2025
Risposta di WiseDriving
Thank you for your kind words about your initial and renewal quotes, and we're glad to hear you're enjoying the dashboard feature to track your driving. We appreciate your feedback regarding the late night driving marks.
If you have any further questions or need assistance, please don’t hesitate to reach out.
Kind regards,
Samantha @ WiseDriving
Risposta di WiseDriving
Thank you so much for your fantastic 5-star review!
We're thrilled to hear that you've had a great experience with Wisedriving over the past three years. Your continued trust means a lot to us.
If you ever need any assistance, don't hesitate to reach out.
Kind regards,
Hayley @Wise Driving
Risposta di WiseDriving
Hi Rachel,
Thanks for the great feedback! We’re glad everything was quick and easy for you. If you ever need a hand with Wisedriving or anything else, just let us know.
Kind regards
Philippa @ Wise Driving
Risposta di WiseDriving
Thank you so much for your kind words! We're delighted to hear you had a great experience and found our team pleasant to deal with. Your feedback means a lot to us.
If you need any further assistance with your policy, please don't hesitate to reach out.
Kind regards,
Samantha @ WiseDriving
AVIOD THIS INSURAR AT ALL COSTS!!!
This company is completely misleading. They never made it clear that a black box was part of the policy, then cancelled my insurance over minor violations. Instead of being understanding, they refused to refund me. Even worse, they took my direct debit and only notified me of the cancellation afterwards, even though the alleged offence happened almost a week before. This feels like a deliberate tactic to take payments unfairly. Poor communication, no transparency, and zero support — avoid this company at all costs.
10 settembre 2025
Non scritta su invito
Risposta di WiseDriving
Thank you for taking the time to leave your review.
Thanks for making us aware of this - we are sorry for the experience you have had. Please be assured that we take our customer service very seriously and would like to take the time to look into this for you.
Please send us a private response with your policy number, full address and date of birth to Contact@wisedriving.com, and we’ll be able to investigate. Thanks.
Kind regards,
Samantha @ WiseDriving
Risposta di WiseDriving
Thank you for your feedback regarding our website. We’re sorry to hear that you had a frustrating experience when accessing our website.
If you’d like to send us an email with your policy number, full address and date of birth to contact@wisedriving.com, we would be happy to assist with any queries you have.
Kind regards,
Michelle @ Wise Driving
Have been with wisedriving for 10…
Have been with wisedriving for 10 months and recently cancelled early due to being unable to insure my new vehicle. All in all they have been good, easy to contact on live chat and all agents have been friendly and helpful. I have had a lot of queries regarding documents required from them, and Mikyla (I believe she is a customer service agent for the live chat) was extremely courteous and helpful, she is a credit to the company. She explained the fees for cancelling very well and helped me with documents I required for my new insurance. I would recommend WiseDriving, but make sure you read the terms and conditions so you aren’t surprised with the fees for cancelling early.
27 agosto 2025
Non scritta su invito
Risposta di WiseDriving
Thank you for taking the time to share your experience with Wisedriving. We're glad to hear that you found our live chat agents, especially Mikyla, courteous and helpful during your time with us. It's wonderful to know that she provided clear explanations about the cancellation fees and assisted you promptly with your document queries.
We're sorry to hear that you had to cancel early due to difficulties insuring your new vehicle.
If there's anything more we can do to assist you in the future, please don't hesitate to reach out.
Kind regards,
Kristy-Ann @ WiseDriving
Effortlessly simple.
Clear, simple categories for making choices. Responsive website, easy to make changes.
19 agosto 2025
Risposta di WiseDriving
Thank you for your kind feedback. We're delighted to hear that you find our categories clear and simple to navigate, and that our website is responsive and easy for you to make changes. Your satisfaction is very important to us.
If you need any further assistance or have suggestions, please don't hesitate to reach out.
Kind regards
Chelsea @ Wise Driving
Absolute circus of a company
Utterly farsical the way they operate. Rang me to say my black box hadn't been checking in and told me to contact a third party to troubleshoot it. In the time it took the third party to say that it was a fault with a box, Wise Driving had decided to cancel my policy. After an hour on the phone it was re-instated, albeit they didn't inform their finance team, and a day later I was sent a message saying my policy was due to be cancelled again. Ludicrous display of pure incompetence, absolutely no signs of internal communication in the company, and apalling treatment of customers, constantly villifying and threatening cancellation at all times.
21 agosto 2025
Non scritta su invito
Risposta di WiseDriving
Thanks for making us aware of the issues you have had with your policy and providing your review. We are sorry for the experience you have had. Please be assured that we take our customer service very seriously and would like to take the time to look into this for you. Please send us an email with your policy number, full address and date of birth to contact@wisedriving.com, and we’ll be able to investigate.
Kind regards,
Michelle @ Wise Driving
Risposta di WiseDriving
Thank you for your kind words and positive feedback. We're delighted to hear that you found our service very helpful. Your satisfaction is our priority, and we’re here to assist you with anything you need.
If you have any further questions or require assistance, please do not hesitate to reach out.
Kind regards,
Samantha @ Wisedriving
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
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